TS3212 my computer is saying that the usb device is unknown when i plug my ipod into it. Now my ipod won't turn on.
I went to plug in my ipod into my computer, however i acidentally took it out when it was installing something. However i didn't know this at the time.
Now everytime i plug in my ipod into my computer it says the usb device is unknown and my ipod will not turn on. Please help, as i do not know what to do and it is new.
It is also saying that the usb port has malfuctioned and windows does not recognise it.
Hi lilifromgbr,
Thanks for visiting Apple Support Communities.
You may find the steps in this article helpful with troubleshooting your iPod connection:
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/TS1369
Regards,
Jeremy
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Try:
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Just that. The iPad allocates a certain amount of power to that port. If the device you're trying to plug in wants more than the iPad is willing to give, it'll trigger that warning.
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If so
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Try:
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Try the following to rule out a software problem:
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If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
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http://support.apple.com/kb/HT3964
Generally when combined total of items plugged into USB bus, where
ports are powered from one internal source, is too high, you'd get &
use a USB powered hub. This has a power adapter, so the USB bus
in computer does not need to try & support more load than it can.
Avoid charging an iPhone, iPad, etc from the computer, those little
USB chargers are better. And the Wacom tablet may be OK when
the computer is running on the power adapter.
The computer may not need a new logic board, but an adequate diagnosis
should be done before any major efforts are made into a big takeapart.
If you are in the USA or Canada, an Apple Store with Genius bar could
help determine the issues in the portable computer, if you check ahead &
set an appointment to discuss and diagnose this issue. This should be free
however the repair of any issue is another matter, and would cost. You can
take the unit anywhere qualified certified authorized trained Apple specialists
hang out, for further testing and repair. Or trust a reputable repair company
at a distance, and mail the computer away, after contacting them for details
on how they prefer to set up the repair, and how they want it shipped.
If you do get it repaired for one thing, while it is open consider items such as
a new larger capacity hard disk drive, etc. Otherwise a little while later, it may
be due for one, as they will fail. Even the fancy SSDs can fail quick enough.
Hopefully you can get USB to work good enough to further troubleshoot.
Good luck & happy computing! -
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