TS3212 Playing Music videos and movies on itunes

I tunes will not play music videos or movies.  I have downloaded the latest version of itunes, multi media player works fine for both audio and video, error message pops up saying the app has closed

Try the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

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