TS3212 Re: i am trying to buy a song on itunes and every time i try this always pops up "payment information required tap to continue sign in" and the payment info shows up and them doesnt do anything then i try again and the same thing happens!!! What do

TS3212 Re: i am trying to buy a song on itunes and every time i try this always pops up "payment information required tap to continue sign in" and the payment info shows up and them doesnt do anything then i try again and the same thing happens!!! What do i do??Mar 6, 2014 7:07 AM (in response to pdsechser)

sorry to bother you.. but did you get any tips or answers on how to fix the issue you had in relation to your question.. by any chance.. (TS3212 Re: i am trying to buy a song on itunes and every time i try this always pops up "payment information required tap to continue sign in" and the payment info shows up and them doesnt do anything then i try again and the same thing happens!!! What do i do??)
Sep 13, 2012 5:17 PM

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TS3212 i am trying to buy a song on itunes and every time i try this always pops up "payment information required tap to continue sign in" and the payment info shows up and them doesnt do anything then i try again and the same thing happens!!! What do i d

Please answer with in the next 5 minutes
Thank You!!

sorry to bother you.. but did you get any tips or answers on how to fix the issue you had in relation to your question.. by any chance.. (TS3212 Re: i am trying to buy a song on itunes and every time i try this always pops up "payment information required tap to continue sign in" and the payment info shows up and them doesnt do anything then i try again and the same thing happens!!! What do i do??)
Sep 13, 2012 5:17 PM

I am trying to buy a song from itunes which i have done many times, but its telling me that its my first purchase and wont except my apple ID. Could someone tell me why????

I'm trying to buy a song from ITunes which i have done many times, but it wont except my apple ID and a page comes up saying that its my first time buying from this computer and i have to answer security questions but it wont except my answers there either, which i know are right. While all this is happening i am actually already signed to itunes so why wont it accept my password when trying to buy???? Please Help.

Wish I could help. My wife is having the same problem. Same computer for 2 years and all of a suddent it thinks this is her first purchase.

I backed up my ipod and i lost all my music. And its not letting me put my music back on my iPod and i also tried to buy a song from iTunes but it didn't download to my IPod. So now i dont have any music on my ipod now

i backed up my ipod and i lost all my music. And its not letting me put my music back on my iPod and i also tried to buy a song from iTunes but it didn't download to my IPod. So now i dont have any music on my ipod now

What exactly happens when you try to sync?
Does iTunes see the iPod?
Was the iPod previous synced to another iTunes library/computer?
Have you successfully synced from this iTunes library/computer before?
If so have you done anything like update iTunes on the computer since it last successfully synced?
Do the songs play in iTunes?
Does any media now sync to the iPod?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method
Managing content manually on iPhone, iPad, and iPod

TS3274 I'm trying to buy a song on iTunes, it asked me 2 security questions that I can not answer correct. How do u get around this? I do not even remember answering them. Any info would help thank you

I was trying to buy a song on iTunes, it asked me 2 security questions that I do not ever remember answering before. How do u get around these questions? Any help would be great. Very frustrating :(

Call Apple to help reset your Security Question.
http://support.apple.com/kb/HE57

HT1491 I am trying to buy a song on iTunes but it won't let me because I need to answer my security questions? But I don't remember the answers how can I change the questions?

I am trying to buy a song on iTunes but it won't let me because I need to answer my security questions? But I don't remember the answers how can I change the questions?

Click here and search the article for '2 out of 3' without the quotes; this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
(74487)

I've tried to d/l itunes 3 times and every time I get this message: .....Downloads\iTunesSetup.exe.part could not be saved, because the source file could not be read. I have no idea what I'm doing. Does anyone have any ideas to help? Cheers.

I've tried to d/l itunes 3 times and every time I get this message: .....Downloads\iTunesSetup.exe.part could not be saved, because the source file could not be read. I have no idea what I'm doing. Does anyone have any ideas to help? Cheers.

I've tried to d/l itunes 3 times and every time I get this message: .....Downloads\iTunesSetup.exe.part could not be saved, because the source file could not be read. I have no idea what I'm doing. Does anyone have any ideas to help? Cheers.

I have tried to download a movie via iTunes. Every time the download nears the end, it stops and restarts from the beginning. This has happened 5 times. Any solutions?

I have tried to download a movie via iTunes. Every time the download nears the end, it stops and restarts from the beginning. This has happened 5 times. How can I clear the download or solve this?

If it is a HD movie, it may not be enough. The iPad also need working space.
Try download to iTune (computer) and "Move" to iPad.

When i open firefox it runs in background but does not open. if i disable the internet connection immediately it opens. each and every time i do this when i start work. what kind of problem is this

i am using windows xp profession sp3 os
when i open firefox it runs in background but does not open(see through task manager or one message "firefox is already running in background" when i again click the icon.)
if i disable the internet connection, immediately it opens. each and every time i do this when i start work. what kind of problem is this
== This happened ==
Every time Firefox opened
== i every time starts firefox

I had the same problem and it was because of my firewall settings, which I had set to block all activity and forgot to reset it.

I am trying to sync my wifes iphone on her macbook and every time we do this it reverts to her old iphone and erases all photos, contacts, emails etc. I seem to get in trouble each time i do this. Any suggestions?

I am trying to update my wifes iphone5 to her macbook. The macbook already has her old iphone4s information. I would like to set up a new id for her so that I can keep all of the information on her phone and get rid of the old stuff on her macbook now. Is there an easy way to do this now. I have an account on my laptop and dont sync with my macbook so it doesnt really matter to me with my iphone5, but i would like to start fresh with hers. It seems like every time I go to sync it i get a message that there is already an account under that user name. Can i keep the same user name and start fresh with what is on her 5.

Dear Jody..jone5
Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
Goodluck
Atousa

My computer starts turning on with a black screen and the sleep light flashes, then the old screen from when my battery died shows up behind like a blue screen, then it dies again and wont restart? And yes my computer is fully charged now, HELP!

So the problem now is in the question, but just before this problem the initial issue was my computer would start and turn on but the backlight appeared to be on its dimmest setting I could barely make out icons and the last page I viewed. Please help I'm in college and did not back up everything plus I desparately need my microsoft office for these classes! Thank you!!!

Hi kmdmsu08,
If your computer's not turning completely on, I would try the steps in this article, especially step 4:
Troubleshooting: My computer won't turn on
http://support.apple.com/kb/TS1367
Take care!
- Ari

I got a new iPhone and i am trying to buy songs but when I go to buy a song on iTunes it says I have to answer my security questions and I don't remember the answers. I pressed where it says for them to email you your answers but I haven't gotten an email

I got a new iPhone and i am trying to buy songs but when I go to buy a song on iTunes it says I have to answer my security questions and I don't remember the answers. I pressed where it says for them to email you your answers but I haven't gotten an email. Is there another way to change or get the answers for the security questions?

If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106007)

I tried to buy a song on my account, and it told me I need to answer my security questions, and I don't remember them, and it ******* me off, because this is seriously so dumb man

I tried to buy a song on my account, and it told me I need to answer my security questions, and I don't remember them, and it ******* me off, because this is seriously so dumb man

Summer7633 wrote:
I tried to buy a song on my account, and it told me I need to answer my security questions, ...
1) Apple ID: All about Apple ID security questions
If necessary...
2) See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
3) Or Email Here > Apple Support iTunes Store Contact

HT201272 I am trying to buy 2 songs and I click on purchase i already have 50$ redeemed in my account but its not using that money its suggesting my debit card. How can i get my gift card to be used then?

I am trying to buy 2 songs and I click on purchase i already have 50$ redeemed in my account but its not using that money its suggesting my debit card. How can i get my gift card to be used then?

Hello there, AniChirglyan.
The following Knowledge Base article talks a little about the purchasing order of items through the iTunes Store.
iTunes Store: How iTunes Store purchases are billed
http://support.apple.com/kb/HT5582
iTunes may still ask you for information from your card on file if that information has lapsed or needs updating. The card information on file has to be correct, no matter what purchasing option you will be exercising for this purchase.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

Itunes store won't open. It tries and then stops. no error messages. I've reinstalled and same thing happens. any ideas?

itunes store won't open. It tries and then stops. no error messages. I've reinstalled and same thing happens. any ideas?

Hi Guys:-
If this SAME problems is effecting us all then suspect its not IPS problem as we all get problem at 995.6MB.
I would think that there is some kind of software conflict. If we all having this problem just think of how many users have the same but are not on this discussion board, bet you its 100s and 100s.
Not possible for me to visit store now but will monitor your responce's.
Good luck guys, lets make um give us a fix:- I will call them tomorrow and see what they say:- should point support to this Discussion page and they can answer us !
Cheers and good luck also

TS3212 Re: i am trying to buy a song on itunes and every time i try this always pops up "payment information required tap to continue sign in" and the payment info shows up and them doesnt do anything then i try again and the same thing happens!!! What do

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