TS3212 the file iTunes itl cannot be read, and I cannot down loan iTunes, it won't let me, in Lion Osx
I had to replace my new mac mini with a newer one because the hardware was bad. An even exchange, and the information was transferred. I cannot open itunes, and get the message "the file itunes itl cannot be read" and I am advised to download a new version of itunes. The software update won't download any new version because I am told that itunes is already up to date. I tried downloading from the apple site, and can't get itunes to open anyway. Anybody can help?
Perhaps check to see if you're accidentally running two different versions of iTunes. There's some information on troubleshooting that in the Opening iTunes section of the following document:
Troubleshooting iTunes installation on Mac OS X
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please help I downloaded Digital Editions to use e-book and when I got to open I get an error message
It says file could not be opened because it was either not a supported type or it was damaged. I have already had the file resent and in talking to the American Medical Association (purchased from their site) it appears when I go to open the file it is in Adobe Reader and I do not see an option to move it to Adobe Digital Editions,
Kathy Harlan
<mailto:[email protected]> [email protected]
Cell: 214-850-6427 -
I have just just installed a new version of itunes. When i tried to run the new version it came up with the message "The file ituneslibrary.itl cannot be read because it was created by newer version of itunes.
I installed the new version because itunes had not recognised my ipod nano 5G, and told me to reinstall. Itunes selected which version to install, so I don't understand what is going on. To add insult to injury it installed a pile of malware which I am still trying to get rid off.
Any advice would be helpfulHello Davedamoclese,
Go through the below link to Remove iTunes and all its components from your computer first and then Re-install fresh copy of iTunes on your computer.
http://support.apple.com/kb/HT1923
Note : DO not delete iTunes Library as it contains all your iTunes data, please go through the below link for where it is saved on your computer :
http://support.apple.com/kb/ht1391
You can download the latest version of iTunes from the below link :
http://www.apple.com/itunes/download/ -
HT4623 Can't download itunes as the file library.itl is of a newer version?
The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes. I have uninstalled iTunes, then downloaded iTunes again and once I try to run the download file, the message appears. Can you please help me?
Note point number 2 below:
Check for content files with issuesSometimes a certain audio file can cause iTunes to quit unexpectedly or stop responding when it is analyzing gapless playback information. To determine which file(s) may be causing the issue, follow the steps below.
Quit iTunes.
Move the iTunes Library.itl file to your Desktop. The file is located in:C:\Documents and Settings\username\My Documents\My Music\iTunes
Open iTunes.
From the File menu, choose Add Folder to Library.
Navigate to the folder where your music is located. Typically this is:C:\Documents and Settings\username\My Documents\My Music\iTunes\iTunes Media
Note: This folder may also be called "iTunes Music."
Choose an artist, album, or single song to add the to the library.
Wait for iTunes to successfully add the songs to your library and perform the gapless playback scan.
If successful, continue adding back more songs to your library.
If there is an issue with one of your files, you will notice your issue reappear after you attempt to add it to the library. At this point you should repeat these steps being careful not to add the files that cause the issue to occur.
This comes from the following article:
http://support.apple.com/kb/TS1421 -
The file contains file info data which cannot be read and has been ignored
We have been sending images out to contractors, and sometimes when they come back the files are having this error:
the file contains file info data which cannot be read and has been ignored
When I then try to Photoshop Script the file info it throws errors. Does anyone know what causes this error to happen?
Thank youok, Thanks!, BUT here's the bigger issue:
We use a lot of Photoshop Scripting, and the file info is how we direct all of our workflows. when a file comes back with "the file contains file info data which cannot be read and has been ignored" error, the scripts are unable to read/write to any of the file info ever again. So not only did we lose all the info already in the file, but we can't use the file at all after this.
Additonally, we tried copying and pasting to new blank documents, but realized we needed all the paths, channels, and sampler points too.
Is there anything anyone can think of to get around this probelm? A setting, or a program to fix the metadata, etc?
Thanks!!! -
I have purchased a ringtone in the iTunes Store for my iPad, and I cannot find the download together with my music. I have received the invoice but I have no product. I am working with iOS6, if that helps. Can anybody help me?
I am confused. Do you mean you found the music, not the tones, or you can't find either?
If the former, then this is normal. You can't redownload tones from the Cloud. -
I used time machine to restore on a formatted MAC. Now the HDD space has reduced by 100GB but I cannot see any of the files. How do I find and delete those 100GB data from the HDD?
dglenn9000 wrote:
I created a new user account just to see if it was my user Library or if there was something wrong with my system. And the new user account is doing most of the same things so I will need to do a full restore anyway.
Not necessarily. I'd suggest downloading and installing the "combo" update. That's a combination (thus the clever name) of all the updates to Leopard since it was first released, so installing it should fix anything that's gone wrong since then, such as with one of the normal "point" updates. Info and download available at: http://support.apple.com/downloads/MacOS_X_10_5_8_ComboUpdate Be sure to do a +Repair Permissions+ via Disk Utility (in your Applications/Utilities folder) afterwards. -
I have uninstalled and reinstalled iTunes Version 11.4.1 and still cannot access. I continue to get the Error 7 Windows Error 193 and now I am getting the Apple Mobile Device failed to start. I can't access any of my music I HAVE PURCHASED. What to do?
I am getting the same error message - error 7, Windows error 193 running iTunes on a PC Laptop (HP) which has been running iTunes previously for at least 2 years.
I followed the Apple support page and uninstalled (in order) all Apple programmes specified, rebooted, then re-installed. Two additional errors crop up in re-installation, the first one is to do with Apple Mobile Support Device Services. It seems that this might be rectified by plugging in said devices before finishing the re-install. The second reads iTunesHelper was not installed correctly please re-install iTunes. This persists. I cannot uninstall iTunesHelper using the Control Panel, but I can delete it using Windows. However, after re-installing again, it still won't run and the original error comes back. I've downloaded and uninstalled 15 times now and this is taking far too long to be acceptable. -
PE9 "The file is damaged or is a format that cannot be included in the Organizer"
I am trying to rebuild my Photoshop Elements 9 Organizer content after a previous computer was physically damaged beyond repair.
I reinstalled PE9 and told it to import the image files from my HDD. It imported a large number but also rejected a large number with the message "The file is damaged or is a format that cannot be included in the Organizer".
These are files which were happily resident and accessible in the previous PE9 installation on the now-dead computer and there is nothing special about them. They are almost all .JPG format (this is not a RAW or CR2 problem) and those that I have accessed by other means (e.g. with Irfanview) are not damaged.
Can someone tell me why PS9 is not able to import these files ?
Thank you.Hi pacman110,
I was getting the same error message when importing a folder with only jpg images to PSE 9 Organizer (trial version).
Since I read a couple of threads where corrupted EXIF data was a possible reason for import failures, I changed the EXIF data - in the Windows Explorer's file properties dialog (Win 7) - to some value, applied it and changed it back again. After that the import worked fine for that file.
Later I figured out, that all images causing the error were previously tagged in Picasa 3 and later untagged - so these images actually had no tags at import. Tagging the image(s) again (in Picasa) also seemed to solve the issue.
In my case it unfortunately didn't solve the problem, because I wanted to get rid of the Picasa Tag (IPTC keyword). Therefore I removed it using the file properties dialog.
Picasa still shows the image as tagged though. Removing the - on the file non-existing - tag in Picasa results in the same issue as above. At this point the only workaround is to remove the tag in Picasa, close Picasa and set and remove some tag with Windows Explorer, which is pretty annoying regarding the amount of files.
Conclusion: removing a tag with Picasa seems to make jpg images unimportable to PSE 9 Organizer.
Workaround: Add the tag again or remove with Windows Explorer or remove tag with Picasa, close Picasa and then tag/untag the image(s) with Windows Explorer.
Maybe this helps. -
when I connect my iPhone, iPhoto opens and the phone begins charging but iTunes does not recognize it and I cannot sync. Any advice?
Howdy AndieKanaras,
It sounds like your iPhone is being recognized everywhere but in iTunes. I would use the troubleshooting for that issue in the following article, named:
If you don't see your connected device in iTunes for Mac
Thank you for using Apple Support Communities.
All the very best,
Sterling -
Hi recently my MacBook pro has stopped connecting to our office Synology server automatically. I now have to Go > Connect to Server > etc in order to browse the file server. Clearing key chain and then readding everything hasnt made any difference. HELP
Not sure what other tests they could run for me. I've pretty much run all the tests I can using Drive Genius and Tech Tool Pro 5. Is there anything they use that I don't know about??
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"The file is damaged or is a format that cannot be included in the Organizer"
I have been "repairing" or "restoring" an old photo using PSE 3.0. I scanned the photo to get it into my computer. I began by making 2 copies of the image in case I goofed and needed to start anew. I began "cleaning and cloning" [my terminology, not Adobe's] on a part time schedule. At the end of each sitting, I would close PSE and save the work back to the original file in "My Pictures". [I expect to get chided on this, so fire away.] After I had moved the image into and out of PSE a few times, I was presented with the phrase: "The file is damaged or is a format that cannot be included in the organizer." PSE will not re-open the image now. The Properties show the file to be "Adobe Photoshop Elements Image" and the file name ends with .PSD . I cannot remember precisely what steps I took to close PSE and save the results the last time I worked on the image. I have "restored" or "repaired" about a dozen other old images thus far with satisfactory results [ I may look back and marvel at the naivete of that statement later] and this never happened before. Is this image forever barred from being imported back to PSE for further work? Should I begin the project from scratch with one of the spare copies? I have been using "Adobe PSE 3.0 Classroom in a Book", and "The Missing Manual" [Barbara Brundage] as my guides. Do I need to use the Photo Organizer exclusively to store my "works in progress"? I am using Windows XP Home.
Larry,
>save the work back to the original file
As long as you have a backup (as you do) and are not repeatedly saving as jpg which will progressively degrade the file there is nothing wrong with this procedure. (You should save as psd or tif.)
I don't know what happened to corrupt the file but you may be able to save your work. Download the free Irfanview from here:
http://www.irfanview.com/
Try to open the corrupted psd. If successful save it to another name as psd and again as tif. Then see if either or both can be opened in PE3.
>Do I need to use the Photo Organizer exclusively to store my "works in progress"?
No. I never include some projects in Organizer unless I want to be able to find them easily later based on multiple criteria.
Let us know how you make out.
Bob -
can somebody help me cause i cant rotate my pics its a message came out when i try to do that.its says the file might be in use or open in another program or the file or folder might be read only
Are you saving the files to a server? Did you email a version of the file and then continue to work on it without closing it?
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In 10.8, the file info window’s “Kind:” read “Application”/etc. for 64-bit items and “Application (32-bit)”/etc. for 32-bit items.
The “(32-bit)” part seems to have been lost in Mavericks. How do I determine if an item is 32 or 64-bit in Mavericks?1. Launch System Information into its 'report' mode. (A quick way to do this is by holding down the option key while clicking on the Apple menu item, which causes "About this Mac" to change to that.)
2. From the list on the left, under "Software" click on "Applications." (If you don't see the Applications item, click on "Show more information" from the "File" menu.)
3. Wait a minute or so for the report to finish.
4. The last column in the report is "64-bit (Intel)." (You may need to scroll the window to the right to see it.) Click on that heading to sort the list alphabetically. Anything with a "no" is 32 bit. -
Hi, a few hours ago I purchased an "audio book" from i-tunes and i samw the files were downloading on my iPad, but I cannot find the audio book! What happened?
HI CEGS,
Welcome to the Support Communities!
Audiobooks can be found in your Music app on the iPad.
I've referenced the section of the iPad User Guide (page 78):
manuals.info.apple.com/en_US/ipad_user_guide.pdf
See additional browse buttons: Tap More.
I hope this information helps ....
Have a great day!
- Judy
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