TS3219 Error message "New iTunes Library"

I can't access my iTunes on my computer. I get an error message that says "New iTunes Library".  What do I need to do?

Hi Shayla22,
Welcome to the Support Communities!
Have you recently tried to update your iTunes software on your PC?
The links below will provide troubleshooting steps for you:
iTunes: How to install the latest version
http://support.apple.com/kb/ht5654
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717?viewlocale=en_US
No content shows up in iTunes after updating
http://support.apple.com/kb/TS1967
iTunes: How to open an alternate iTunes Library file or create a new one
http://support.apple.com/kb/HT1589
Hope this helps ....
- Judy

Similar Messages

  • TS1717 When trying to open itunes I get an error message "New iTunes Library".  any suggestions?

    i can't open itunes.  i get an error message: New iTunes Library.  Anyone else encounter this?

    I have Windows 7.  I went into control panel and selected 'programs' and then 'programs and features'.  Then I highlighted the iTunes program in the list and then selected 'repair'.  It then configured iTunes.  I then restarted my computer and it was okay.

  • TS1424 when i try to get on my itunes account i get the error message "New itunes library" and i am unable to open my account.

    I have had an itunes account for over a year and have always used the same computer.  Recently I have been unable to open my itunes account.  Every time i try to open it, the error message "New itunes Library" comes up and I can do nothing further.  Does anyone have any ideas what I can do to resolve this issue.

    Hello,
    Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.
    You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).
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    *In the Firefox options window click the ''Advanced'' tab, then select "General".
    *In the settings list, you should find the ''Use hardware acceleration when available'' checkbox. Uncheck this checkbox.
    *Now, restart Firefox and see if the problems persist.
    Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:
    * [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]
    * [[Upgrade your graphics drivers to use hardware acceleration and WebGL]]
    Did this fix your problems? Please report back to us!
    Thank you.

  • TS3212 I can't seem to sign in to Itunes. everytime I try the error message "new itunes library" appears.

    I  cant sign in to I tunes. Everytime I try the error message " new itunes library" appears. Any ideas?

    Its left up to you but try to set your firewall to let iTunes thru so you don't have to disable it. If you have a High speed connection our sometimes better off with a firewall on due to all the viruses and malware on the net these days

  • TS1717 error message New itunes library

    I hit the itunes icon on my home screen and the small error message box opens up and says "New itunes Library" with a "ok" tab..nothing else happens
    I'm running windows 7.  It worked less than one week ago, now nothing!

    I have Windows 7.  I went into control panel and selected 'programs' and then 'programs and features'.  Then I highlighted the iTunes program in the list and then selected 'repair'.  It then configured iTunes.  I then restarted my computer and it was okay.

  • .itl error message: The iTunes Library file cannot be saved...

    Does anyone know what causes this error message: "The iTunes Library file cannot be saved. A folder was specified instead of a file."
    Long story short, I am tranferring my library to a new computer. On the old computer (XP, iTunes 10) it referenced the library from an external hard drive. On the new computer (Windows 7, iTunes 10) it references the C drive (my choosing). I put the iTunes Library folder onto C/Libraries/Music/iTunes/I manually put the .itl file in C/Libraries/Music/iTunes, and it worked (all of the playlists and file data were retrieved successfully). But then iTunes starts giving me that error message, and the .itl dissapears from C/Libraries/Music/iTunes. Then when I try to reopen iTunes I get this message: "The iTunes library .itl file cannot be found or created. The default location for this file is in the "iTunes" folder in the "Music" folder.
    Why is iTunes having trobule saving the file? Or do I need to somehow mondify the .itl so that it is functional in this new location (on the old computer it was in a differen folder. THanks for any insight.

    Hi,
    I got to messing around in the iTunes folder and now NOTHing is visible in my iTunes Library. I had made a backup of the ~\My Music\iTunes folder before I messed with anything and so deleted the entire iTunes folder. Then I restored it from the backup. There is still NOTHing in my library.
    I can import one item at a time but it's impractical to do it that way due to the volume of music. How can I import All of my music into the library? Is there a way to import an entire directory, consisting of sub-directories and their music - into the library?
    Thanks very much.
    Mike

  • I can't open my Itunes keep receiving error message- The iTunes Library.itl file cannot be found or created. The default location for this file is in the "i Tunes" folder in the "Music" folder

    I can't open my Itunes keep receiving error message- The iTunes Library.itl file  cannot be found or created. The default location for this file is in the "i Tunes" folder in the "Music" folder. I have even tried removing and reinstalling iTunes and it still does work because I continue to receive this error message. Please Help!

    Anyone can help to advice how to solve this issue ?

  • Problem accessing iTunes. Getting error message "The iTunes Library Extras.itdb file is on a locked disk"?

    Problem accessing iTunes. Getting error message "The iTunes Library Extras.itdb file is on a locked disk"

    Close iTunes, delete iTunes Library Extras.itdb from your iTunes folder, start iTunes. iTunes should rebuild the file automatically.
    tt2

  • I just installed ITunes 11.0.4. I get the error message: "The Itunes Library cannot be saved. A folder was specified instead of a file." When I sign on next, it says the library can't be found. Running Windows Vista with Mcafe protection

    I just installed ITunes 11.0.4. I get the error message: "The Itunes Library cannot be saved. A folder was specified instead of a file." When I sign on next, it says the library can't be found, and Itunes wont open. I'm running Windows Vista with Mcafe protection

    Hi there Br0x,
    You may want to try rebuilding the iTunes library as an initial troubleshooting step. Take a look at the article below for more information.
    iTunes: How to re-create your iTunes library and playlists
    http://support.apple.com/kb/ht1451
    -Griff W.

  • I keep getting this error message "The iTunes Library file cannot be saved. An unknown error occurred (-50)" I'm not at all technical, so a simple response would be appreciated. Thanks

    I keep getting this error message "The iTunes Library file cannot be saved. An unknown error occurred (-50)" I'm not at all technical, so a simple response would be appreciated. I have already downlaoded the latest iTunes software and reinstalled it but the problem remains and I am unable to add additonal music to my library.

    make sure the media folder in  iTunes > Preferences > Advanced is not blank or out side of your c dirve

  • Error message: The iTunes Library file cannot be saved. An unknown error occurred (-54).

    I opened iTunes and downloaded 2 songs from http://www.reverbnation.com. Shortly after I started getting this error message: The iTunes Library file cannot be saved. An unknown error occurred (-54). Anyone dealt with this before?

    == Error -54 ==
    From an OS9 reference, error -54 is a software lock on a file or a permissions error. (Some of the old codes still apply to OSX although there is no formal list of OSX error codes.)
    First, try simply restarting your computer.
    iTunes Library cannot be saved (Error -54) - https://discussions.apple.com/thread/1912814

  • ITunes Error Message 'The iTunes Library file cannot be saved. An unknown error occurred (-50).  How do I correct this error?

    iTunes Error Message 'The iTunes Library file cannot be saved. An unknown error occurred (-50).  How do I correct this error?

    I know this doesn't help you Bud, but I've had this issue for at least the last couple of versions.  If I can ask, what is you enviornment like?  Local PC only, libray saved on another PC/Server? 
    In my case my library is on Windows 2003 server with the share mapped to drive M:  This has worked for many years through both XP and Windows 7 until and update a while ago. 
    Thanks,
    Rob

  • Error message: The ITunes library file cannot be saved. There is not enough memory avalable.

    Can anyone explain this to me me? and how to resolve it?
    error message: The ITunes library file cannot be saved. There is not enough memory avalable.
    I get this message, yet it looks like the media is in the library.

    trash stuff form your computers hard drive to free up space.

  • Error message: "The iTunes Library file cannot be saved..."

    Hello...
    I keep getting an error message on iTunes: "The iTunes Library file cannot be saved. The disk you are attempting to use is full."
    Also, when I tried to download something from the internet, I was told there was not enough space.
    I would think that this would mean I'm running out of space on my hard drive, but I checked and it says I still have plenty of space left. So, needless to say, I am confused.
    What does this all of this mean, and how can I fix it?
    Thanks in advance for any replies!
    P.S. I have iTunes 8.0.2.

    but I checked and it says I still have plenty of space left.
    What is "plenty of space"?

  • HT203167 I get an error message "The iTunes Library.itl file is locked, on a locked disk, or you do not have write permission for this file."....

    Hi I have downloaded the latest iTune Software on Windows 7. I went to open the file and it won't execute, I small box keeps popping up with this message:-
    "The iTunes library.itl file is locked, on a locked disk, or you do not have write permission for this file".
    I have tried to change the permission but nothing happens. Can anyone please give help me or give me some advise how I can fix this problem.
    Please email me at [email protected]
    Thanking you kindly
    Marina Dunn

    I have tried both suggestions, unfortunately neither fixed this for me. Hoping there's another possible fix. Thanks in advance. 
    Empty/corrupt iTunes library after upgrade/crash and/or Repair security permissions for iTunes for Windows.

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