TS3221 iTunes could not connect device due to unknown error (0xE8000012)

TS3221 iTunes could not connect device due to unknown error (0xE8000012) please tell me the solotion

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  • ITunes could not connect to iPhone because unknown error (0XE8000001)

    Anyone getting this error? iTunes could not connect to iPhone because unknown error occurred (0XE8000001)

    I've had the same issue for a week now. Just tried to sync on my home iMac (week long problem at work on MacBook Pro, but trying a clean install at home didn't change things).

  • TS1538 itunes could not connect because of an unknown error

    When i connect my ipad to my computer it shows" itunes could not connect because of an unknown error" and i cannot put songs from my pc to my ipad

    Try this if thats 0xExxxxxx error message
    http://support.apple.com/kb/TS3221

  • Itunes could not connect to iphone  and unknow error occured

    why does my itunes not connect to my iphone everytime i plug in my phone to my laptop this message always comes up "itunes could not connect to iphone and unkown error occured"

    I've had the same issue for a week now. Just tried to sync on my home iMac (week long problem at work on MacBook Pro, but trying a clean install at home didn't change things).

  • TS3694 trying to update software on my iphone 4s- "could not be updated due to unknown error" (6).  what does this mean.  my phone appears to be in a near complete state of update...

    Not sure what to do.  finally decided to upgrate software on my phone.  installed itunes on my new laptop. plugged by phone in and started process.  nearing the end i received an error message stating that the phone "could not be updated due to unknown error" (6).  HELP!
    the phone itself appears to be in mid update....

    This describes error 6:
    Errors related to third-party security software
    Error 2, 4 (or -4), 6, 1000, and 9006
    Follow the steps to troubleshoot security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. An incorrectly set default packet size can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Verify that access to ports 80 and 443 are allowed on your network.
    Verify that communication to albert.apple.com or phobos.apple.com isn't blocked by a firewall or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under "Advanced steps > Rename, move, or delete the iOS software file (.ipsw)" below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.

  • ITunes does not recognize iPad due to "unknown error OxE80000565."  Does this mean anything to anyone?

    iTunes does not recognize iPad  due to "Unknown error OxE80000565."  Does this mean anything to anyone?

    Hello pyloric
    For that specific issue, check out the article below for the steps to walk you through to get your iPad talking to iTunes again.
    iOS: Unknown error containing '0xE' when connecting to a Windows PC
    http://support.apple.com/kb/TS3221
    Regards,
    -Norm G.

  • My iPod doesn't work. The screen is black but it has a ticking circle in the middle. Its been stuck like that for more than an hour. My iTunes doesnt recognize the iPod Touch and says 'iTunes could nit connect to this iPhone-unknown error

    Its been stuck like that for more than an hour. My iTunes doesnt recognize the iPod Touch and says 'iTunes could nit connect to this iPhone-unknown error

    I'm soooo sorry to bump this but MAYBE someone will know what to do?! I've just tried EVERYTHING. I need help. Please, anyone?!
    *last chance and I'm backing away sloooowly*
    thanks to ANYONE who will suggest ANYTHING at all!!!

  • "iTunes could not connect to the Music Store" Error Message

    Hello all,
    I finally got my script running correctly and I can see the front page of my iTunesU site(Yay!). But I am getting an irritating error message, and what is unusual are the circumstances under which I see the error message and the circumstances under which I do NOT see the error message. Allow me to elaborate.
    Scenario #1
    I have iTunes open on my computer. I go to the login page I created on my school's website and login. I watch as the "Music Store" page on iTunes gives way to the front page of my iTunesU site. Perfection! This is the behavior I want!
    Scenario #2
    I DO NOT have iTunes open on my computer. I go to the login page I created on my school's website and login. I watch as iTunes begins to open and then spits out this error message:
    "iTunes could not connect to the Music Store. An unknown error occurred. Make sure your network connection is active and try again."
    There is also an error number attached to the error message but it changes from time to time with no explanation. Here is the strange part. If I just hit "OK" on the error message my iTunesU site opens fine.
    I've tried this on my home and work computers and a friend's computer and the behavior is the same. Moreover I surfed over to the Stanford iTunesU login page: http://itunes.stanford.edu/ and I get the same behavior(which pretty much rules out in my mind that it is a problem with my script).
    I guess it isn't a huge deal. Worse comes to worse we can tell the students and faculty, if you see an error message from iTunes just hit "OK". But I'm rolling out this slick new iTunesU site and this error message is like a scratch in the paint job. Plus my boss is looking over my shoulder like "what's that error?" and it is starting to detract from the computer whiz kid image I've worked so hard to cultivate
    My possible suspects are:
    iTunes - (Went over to the iTunes discussion board and a lot of people report similar error messages when trying to get into the Music Store but I couldn't find anyone who said hitting "OK" made it possible to proceed)
    My script -(seems unlikely since Stanford has the same problem)
    The configuration on the computers I've tested it on - (But I've tested it on three different computers!)
    iTunesU - If this is the problem I'm hoping you people can help me.
    So has anyone else experienced this?
    Try to login into your iTunesU page with and without iTunes already open. See any error messages or weird behavior?
    Try the same thing on Stanford's site: http://itunes.stanford.edu/
    If you can repeat my result then post it here so Apple will know this is an issue. If you can't repeat my result then post it here so that I might know I need to look elsewhere for the problem.
    Thank you for your kind attention.

    I'm seeing this error on some, but not all, of my Windows XP machines. On my personal development XP box, I see this error if iTunes is closed when I try and access iTunes U via my transfer script or Stanford's.
    "iTunes could not connect to the Music Store. The network connection was terminated unexpectedly. Make sure your network connection is active and try again."
    The errors occured in IE 7 Beta, Firefox 1.5.x, and Firefox 2 Beta. In each case, iTunes U loaded after I clicked the 'ok' button in iTunes. I did notice that in Firefox's case an additional pop-up window appeared that asked whether or not I had iTunes; when I selected that I do have itunes, it transfered me to iTunes but generated the error.
    After getting these errors on my Windows XP machine, I tried it on two different lab machines running Windows XP, and didn't get the error message once -- I tried it in IE 6, Firefox 1.0.x and Firefox 1.5.x and they all worked. It even worked with IE 7 Beta and Vista Beta.
    Based on this, I think the problem must lie in how Windows registered iTunes, and the handshake just isn't happening properly.
    Ken Newquist
    Lafayette College

  • I get message "the iTunes could not be opened.  An unknown error occurred (-50).

    I get message "The iTunes application could not be opened.  An unknown error occurred (-50).

    iTunes Store: "Error (-50)" when downloading purchased content
    Try disabling a/v software and turning off the Firewall.
    Disable antivirus software
    Turn-Windows-Firewall-on-or-off

  • The resource could not be saved due to unknown error

    Hello,
    After we installed the April 2015 CU on our Project 2010 farm, we have started to get the below error when we attempt to edit a Resource.
    We did run the configuration wizard on both the app and WFE servers. Also, we are
    not using any custom master page here.
    So far below are the steps I have already tried and have not been successful.
    Uncheck the 'Enable Dynamic content compression' and unchecked the 'Enable static content compression' as described in this
    TechNet question. We did an IIS reset on all the App and WFE servers after making this change.
    Confirmed that no services have stopped and that the service accounts have correct access level.
    Everything else works in the PWA expect for this section. Has anyone else experienced this?
    Thanks in advance for your response.

    Hi Darogael,
    Here is a similar thread which a bunch of advice. In particular try to edit and save the resource custom fields.
    https://social.technet.microsoft.com/Forums/projectserver/en-US/638864dc-c085-4e93-b783-4dcea0f22f4e/edits-to-user-profiles-throwing-an-error-the-resource-could-not-be-saved-due-to-the-following
    Hope this helps,
    Guillaume Rouyre, MBA, MVP, P-Seller |

  • I cannot use my iPad. The screen is black with only the circulating dowmnloading symbol showing and I cannot switch it off to re-boot. If I try to connect to iTunes it says it could not connect because o an unknown error 0xE80000065, but I can't turn it

    I cannot use my iPad.
    It presents a black blank screen with just the circulating symbol in the middle.
    I cannot turn if off or on to re-boot it as the on-off swith does not respond, neither does the press button on the bottom edge of the pad.
    I have tried to connect it to iTunes but my computer (running Windows Vista) shows an error message 0xE8ooooo65.
    Previous to this complete shut-down I had successfully connected to iTunes and tried to download the new 4.3.3 (?) Update.
    This showed it would take four hours ! So it was left to do just that.
    However it then went back after thfour hours it said it was backing up my files, but then shutdown.
    Can anyone help?
    Shirley 

    http://support.apple.com/kb/TS3281

  • ITunes could not back up...unknown error  (-20)

    Things were working just peachy until July 30th when the last successful back up happened. Now everytime I try to sync with iTunes I get that error message. I've deleted iTunes and every apple app/software on my PC; cleared the registry files, rebooted and tried to reinstall everything and it still won't sync and back up.
    I've searched the support section and found a page about sync problems, but mine is a -20 and not just a 20.
    Today when I logged into iTunes it said there is a new iPhone version ready for me, downloaded it to my PC but it cannot sync to my iPhone to update the software on the phone. I'm at a loss and don't know what else to try.
    I've even gone so far as to wipe it clean (PITA) and it's the same error message. I'm listed as an administrator (only one who owns this laptop), and yet when I run the diagnostics on iTunes it shows my phone and everything passes with flying colors.
    Any thoughts or suggestions?

    actionmarker wrote:
    SpicyPepper wrote:
    What happened on July 30th? Is that when you did an update? Did you install some new program onto your computer on that day? Did you update other software on your computer? You may be getting a conflict with something else to cause the issue you are experiencing.
    July 30th was the last successful backup of my iPhone to my computer. No new programs were installed that day.
    Have you tried deleting your old backups, incase you have corrupt issue. See this article
    http://support.apple.com/kb/TS2529
    I have not deleted them yet, wasn't sure I wanted to do that just yet; but I suppose it's an option.
    Generally error 20 something issues are related to computer hardware, but i'm not sure what -20 definitely refers to.
    Have you tried turning off all your security and antivirus software, have you tried different USB ports
    I've tried turning off the antivirus and tried all 3 USB ports and no success. I went to the Apple store this afternoon and they were able to get it upgraded for me to the newest version, but when we tried to sync and backup on my computer it gave the error message again and the guy at the Apple store said I have to contact web support for Apple because there is a conflict between the iPhone and my laptop (so he suspects)
    What did you wipe clean?
    I've wiped the iPhone clean to factory settings.
    In addition to the above comments.
    It sounds like the phone is detected properly,
    Are you able to download photos from the iphone directly to the computer?
    This is what is puzzling, I can transfer MP3's and photos to and from even while it gives me that error message, it just won't back anything up.

  • Error pop up when trying to sync iPad to Mac. It says iTunes could not connect to this iPhone. Could not connect to the device.

    The error says, "iTunes could not connect to this iPhone. Could not connect to the device." But it is connected and shows up in iTunes but won't sync or show apps. Never happened before.

    Have you seen this Apple support document?
    http://support.apple.com/kb/TS3221
    B-rock

  • When trying to sync my iPad I am getting a message stating " iTunes could not connect to the iPad "iPad" because an error occurred while reading the device

    When trying to sync my iPad I am getting a message stating that iTunes could not connect to the iPad "iPad " because an error occurred while reading from the device

    Hi Centreless,
    If you have difficulty with your iPad not being able to connect to iTunes in order to sync, you may want to try the troubleshooting steps in this article -
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Thanks for using Apple Support Communities.
    Best,
    Brett L

  • IPhone 5 will not connect to brand new MBA/iTunes. Error message is "iTunes could not connect to this iPhone. Could not connect to the device."

    Hi!
    I've had my iPhone 5 for just over a year now, and I haven't really had any problems since iOS7 was installed. I had a PC, with no connectivity problems between any of my Apple devices. Then FINALLY, I purchased my very first Macbook Air 13". I set it all up, updated all the apps, and made sure it was good to go. My iPhone was really low on battery one day, and I just happened to have my USB for it handy and thought I would just plug it into my computer to charge it. I figured I worry about syncing it later as I hadn't really had time to set it all up with iTunes on the new computer.
    MY PHONE WENT CRAZY. It just started vibrating all over the table. Looking at the battery icon, it was flipping between charging and not charging, and occasionally the "do you trust this device" window would pop up on the screen, but it was still going crazy. iTunes opened up and these alerts saying "iTunes could not connect to this iPhone. Could not connect to the device." and "iTunes could not connect to this iPhone. This device is no longer connected." All it was doing at this point was using up even more battery. But then the iPhoto app opened by itself on my shiny new Macbook and the vibrating stopped. It was charging and syncing! But not having iPhotos before on a computer weirded me out i hadn't decided exactly what I wanted to do with it, I closed the app. The phone went nuts again. ***. On a different day, I was trying to sync it again, and it worked. But only long enough to back it up on the macbook. W.T.F.
    Plugging into any PC is no problem at all. The phone just connects and starts charging.
    I've tried just about everything. All of my software is up to date, both on the mac and iphone. The USB cord is fine. I've reset the macbook with it plugged in and not plugged in. I have uninstalled, and reinstalled iTunes with the phone plugged in and not plugged in. I've reset all the contents and settings on my iPhone, as well as did a hard reset with it plugged in and not plugged in. My iPad has no problem connecting and it also has iOS7. It's just so weird though, that it starts connecting/disconnecting interchangeably as soon as I plug it into the computer, even when all my apps are closed. All this is leading me to believe that it must be some sort of issue between the devices' communication to each other. But I'm not sure if it's an iPhone, MacBook, or iTunes issue!
    HHHHEEEEELLLLLLPPPPP!!!!!

    I had this same problem with my new MBP 15", but only with the USB port on the left side. The USB port on the right side worked fine. Perhaps the ports on the left don't have enough signal energy for the iPhone.
    Anyway, try using a different USB port, and if that doesn't work, perhaps you could try a powered USB hub.

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