TS3230 I can't open web based PDF files - the page is just a black one - anyone?

Can anyone help me? I can't open PDF attachments - online the page opos up as blank and black, and with emails on gmail - the document just wont open. I have tried to reload my adobe reader to no avail.

Back up all data.
If Adobe Reader or Acrobat is installed, there should be a setting in its preferences such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected. Otherwise do as follows.
Triple-click the line of text below on this page to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present. The same goes for a plugin called "iGetter," and perhaps others.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

Similar Messages

I am experiencing difficulties opening some web-based PDF files on my iPad. I was having the same difficulty opening the same PDFs on my iMac (after I upgrade to Yosemite) but was able to overcome it by adjusting the Adobe Reader plug-in settings.

I am experiencing difficulty opening some web-based PDF documents on my iPad. I had exactly the same difficulty on my iMac (after I upgraded to Yosemite) but was able to overcome it by adjusting the Adobe Reader plug-in security settings in Safari (in OSX).
Unfortunately there does not seem to be a way to similarity adjust the security settings in Safari in iOS 8.
The message I get when I attempt to open the PDF (on my iPad) is as follows:
            "To view the full contents of this document you need a later version of PDF viewer. You can upgrade to the latest version of Adobe Reader from ..."
Needless to say this is unhelpful for two reasons:
- I have the very latest version of Adobe Reader; and
- in iOS Adobe Reader is not a plug-in and plays absolutely no role in opening web-based PDF documents.
If anyone has experienced this difficulty and has been able to overcome it I would be most appreciative to hear of you solution.
Cheers
AlbertaRic

Did you check what I would consider the first place to look:
* http://kb.mozillazine.org/Problematic_extensions
If the site is still down (at least 12 hours) when you read this try [http://webcache.googleusercontent.com/search?q=cache:http%3A//kb.mozillazine.org/Problematic_extensions Google's cache]
Link or url would make it easier to see which page you tried rather than "your online solution for ...".
* http://kb.mozillazine.org/Firefox_hangs ([http://webcache.googleusercontent.com/search?q=cache:http%3A//kb.mozillazine.org/Firefox_hangs cached version])
* http://kb.mozillazine.org/Firefox_crashes ([http://webcache.googleusercontent.com/search?q=cache:http%3A//kb.mozillazine.org/Firefox_crashes cached version])
* [https://support.mozilla.com/kb/Firefox%20hangs#os=mac&browser=fx4 Firefox hangs | Troubleshooting | Firefox Help]

When in mode dev to develop my website, I can't open buttons and PDF files to check my changes or somebody else's changes. What is wrong ? (I updated Adobe Reader)

when in mode dev to develop my website, I can't open buttons and PDF files to check my changes or somebody else's changes. What is wrong ? (I already updated Adobe Reader)

Oh no... NOT THE 99-PAGER!!! Anything but THAT!!!

How can I open and print PDF files?

How can I open and print PDF files?

With the free Reader if they are not print protected. With Acrobat otherwise.

Can not open multiple Adobe PDF Files at same time

I am having trouble with opening multiple .PDF files in Adobe. Once I have one (1) PDF open, when I try to open another file it opens and then instantly force closes that file, but leaves the original PDF file open. There are no error notifications or anything - its as if you never tried to open the other file. In short I can only have one (1) PDF open at a time. It does not matter whether I try to open the file straight from the directory or whether I go to File -> Open -> find file and Click OK. The same thing happens either way.
Things I have tried already:
1) Restart Computer (I think this is SOP for computer issues. LOL)
2) Closed all adobe session and end processes (in task manager) for all adobe related processes (that I can identify).
I am running Adobe 9 Professional on Windows XP. Please let me know if you need any additional information.
I would appreciate any help anyone can provide. I have tried researching this issue on this and other forums without finding a similar thread/issue.
Thanks!
Mel

Are you using any plugins, like PDFlyer?

Can't open password protected PDF files.

As per the thread title, I can't seem to open password protected PDF files via the Mail app.
I've read that you can open them if they're synced and opened via iBook, however, this is not an option for me.
I get sent several password protected PDF for work per week and would like to be able to read them directly from the Mail app just like a regular PDF file.
Does Apple know of this issue and will they implement a fix in the near future?

Get this:
http://itunes.apple.com/us/app/pdf-expert-professional-pdf/id323133888?mt=8

Adobe Reader X 10.1.1: Can't open or download PDF-file from bank

Hello,
I make internet banking and try to download a PDF-file from the HTTPS-page of my bank. If I click on the Java Script-link to the PDF-file the PDF-file does not open. I can also not download the PDF-file. I talked with the bank support and they told me that they had no such problem.
Thank you for your help.

I am getting the exact error trying to down load bank statements but when I go to 'uncheck' the "Do not save encrypted page to disk" box it is ALREADY unchecked. Can't get my bank statements down loaded. Any other suggestions. Need help quick.

Can't open large (5M+) pdf files in Firefox 4

When I try to open a large pdf file Firefox gives up after awhile. Files smaller that 5M seem to be OK. I have updated my Acrobat plugin and set my internet preferences to display pdf in browser.
I didn't have this problem in version 3.6.

I was able to get mine working by disabling the "Adobe PDF Plug-In for Firefox and Netscape..." that was installed by Adobe Acrobat. It's in the Firefox Add-ons Manager > Plugins section.

No phrase or multi-term search feature? I am using iBooks 4.1 on an iPad Air I thought it would support complex key word searching (even Adobe reader supports phrase searches in PDF files) is it really just limited to one key word per search?

No phrase or multi-term search feature? I am using iBooks 4.1 on an iPad Air I thought an eBook reader would support complex key word searching (even Adobe reader supports phrase searches in PDF files) is iBooks really just limited to searching for one key word at a time? Am I missing something basic in the search interface?

Greetings NoNameGiven,
If I understand the problem correctly (I’m not sure I do) you would prefer ‘iii’ to be read as “eye eye eye” rather than “three”? The alt text property is the only way that I know of to make this happen. Hope this helps.
a ‘C’ student

PLEASE ADVISE: I cannot open web based PDF

Further to my query 2 days ago, when I could not open pdf document on a web based course, now I cannot open any pdf on any web site!

I started a web-based course, reputable site.
The web stated Safari is the best for the media used in the course.
First attempt: could not complete, needs Adobe flashplayer (though I set the Safari preference security to "allow all other plugins").
OK, I installed this, and hurray! excellent.
Then there are links of the "manual" to read through the course. Opens blank tab, with message states: needs Adobe Reader. I do not have this.
OK, go to main Adobe web site, download and install. This wants to be the "default" instead of Preview.
Nope, do not want the change of my default. But then, have to make the change.
Nope, Adobe Reader not opening the link.
Now, I un-installed (deleted) the Adobe Reader, kept the Adobe Flashplayer. Still can not read any material in the links (blank tab), normally or usually, any pdf will open when the security preference is to "allow all other plugins"!!
Yes, I can do the course, but I cannot read materials in any links, which are pdf. Probably will fail the test at the end. If so, who will compensate my course fee?
Totally disappointing experience.
I looked to find where the Adobe Flashplayer is installed, but there is not any, though there is Adobe Flashplayer Uninstaller!!
Any comments or advice?
In summary, now I cannot open any pdf web linked site.

Why can't safari read web based PDF files?? in macbook air.

I have been trying to solve this problem for a long time using methods used in LION, but i still can't get it solved.
please any help is appreciated..
best

Back up all data.
If Adobe Reader or Acrobat is installed, there should be a setting in its preferences such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected. Otherwise do as follows.
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present. The same goes for a plugin called "iGetter," and perhaps others — I don't have a complete list. Don't remove Silverlight if you use the "Netflix" video-streaming service.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

I have text documents in my email folders which I can't open.They are PDF files and Open Office files.How do I open these documents or type additional text documents?

I have text documents in my email folders which I can't open. They are PDF files and Open Office documents. How do I open these documents?

These are the "out of the box" file formats that you can view on the iPad as mail attachments. If the file is not listed here, you cannot view it without a compatible third party app. What is the file extension?
Viewable document types: .jpg, .tiff, .gif (images); .doc and .docx (Microsoft Word); .htm and .html (web pages); .key (Keynote); .numbers (Numbers); .pages (Pages); .pdf (Preview and Adobe Acrobat); .ppt and .pptx (Microsoft PowerPoint); .txt (text); .rtf (rich text format); .vcf (contact information); .xls and .xlsx (Microsoft Excel)

Have installed maverick and now can't open any new pdf files from internet. I can open old ones

I have just installed Maverick. When I use Safari and try and open a Pdf file from a webpage I get a black screen and tells me to download Adobe. I have reinstalled adobe reader but still don't get anywhere. I can open any pdf files I have previously stored or have in downloads or in documents. Any one any ideas what i need to do?

Back up all data before making any changes. Please take each of the following steps until the problem is resolved.
Step 1
If Adobe Reader or Acrobat is installed, and the problem is just that you can't print or save PDF's displayed in Safari, you may be able to do so by moving the cursor to the the bottom edge of the page, somewhere near the middle. A black toolbar should appear under the cursor. Click the printer or disk icon.
Step 2
There should be a setting in its preferences of the Adobe application such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected.
Step 3
If you get a message such as ""Adobe Reader blocked for this website," then from the Safari menu bar, select
          Safari ▹ Preferences... ▹ Security
and check the box marked
          Allow Plug-ins
Then click
          Manage Website Settings...
and make any required changes to the security settings for the Adobe PDF plugin.
Step 4
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
/Library/Internet Plug-ins
In the Finder, select
          Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens by pressing command-V, then press return.
From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari.
Step 5
The "Silverlight" web plugin distributed by Microsoft can interfere with PDF display in Safari, so you may need to remove it, if it's present. The same goes for a plugin called "iGetter," and perhaps others—I don't have a complete list. Don't remove Silverlight if you use the "Netflix" video-streaming service.
Step 6
Do as in Step 4 with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari.

Can't open links in pdf file 9.3.2

I have installed Reader 9.3.2 and all of the sudden I can't open links within a pdf file. I get a block message and it doesn't give me the option to choose Allow. When I go to Edit > Preferences > Trust Manager > Settings everything is grayed out. I had to revert back to 9.3.1 for it to work again. Does anyone know the fix for this. Our 9.3.2 install was streamlined into a 9.3.0 msi package and then installed through a GPO.

same problem here.. but I figured it out.. Believe it or not, if you just wait 5-10min it will come up. I also "End-Task" on some exe that start or had "3D"in the name and after that adobe would come up fast when opening pdf's. Think you need to disable some of the internet related items under preferences.

Can I open an encrypted pdf file from Dropbox with my iPhone, iPad, or iPad Mini?

Mac OS 10.9.3 encrypts a pdf file using Acrobat XI, then sends it to Dropbox. Mobile device retrieves encrypted file from Dropbox. Then can mobile device user open (unencrypt) the pdf file?

George, you wrote something that encouraged me to try to encrypt a PDF document again using the security icon on the menu bar of my old Acrobat 8 Professional. It worked this time (it wouldn't encrypt on my first try, and I wrongly assumed that it wasn't compatible with Maverick OS). I dropped document into Dropbox, retrieved it with mobile devices; and when I tapped on the document, it simply asked for the password and opened perfectly. When moving to a different screen, then back to the secured PDF file, one must re-enter the password again (which is good).
As far as what PDF viewer -- I don't know. I have the Acrobat Reader APP on my devices, is that the reader the document is using?? I've never figured out which APPs are running at any particular time on these devices.
Many, many thanks for your reply!!

TS3230 I can't open web based PDF files - the page is just a black one - anyone?

Similar Messages

Maybe you are looking for