TS3258 could not purchase -42408 itunes 10

I downgraded from itunes 11 to 10.7.  Fixed a few problems, but cannot purchase from store. I get the following "Could not puchase [song]. An unknown error occurred (-42408)."  I have de and reauthorized. I have removed the SC Info folder.  I can't find anything else to do except reupgrade to 11, but I don't like it.  Thanks for any further suggestions. Shauna

I tried it (there was a shared folder, so went down that path), restarted, and no change.  I had re-deauthorized my computer in the itunes store at some point in this problem and can't authorize it again - don't know if that's part of the problem or not. (Comes back with We could not complete your itunes store request error -42408.)  In the meantime I find I have no problem with the other parts of itunes; guess I'll buy my music from elsewhere, and I had saved my Apple store music to CD previously, so I just reloaded it and I can play it.   I just like everything to work like it should!  Many thanks for your suggestion.

Similar Messages

  • When I attempt to purchase a song from itunes, I keep getting the following error message: Could not purchase "song name". An unknown error occurred (-42408). There was an error in the itunes store. Please try again later

    When I attempt to purchase a song from itunes, I keep getting the following error message: Could not purchase "song name". An unknown error occurred (-42408). There was an error in the itunes store. Please try again later
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    I've done a search on here and haven't found any solutions posted for it for windows computers. You could try posting in the iTunes For Windows forum and see if you get any suggestions in there (are you able to download other items from the store e.g. a free app ?) - I use a Mac, the only things that I could think of to suggest trying is see if you get the same error on a different iTunes library :
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    like I said, I've restored my iphone 3 times now and get this every time and in doing so I have lost everything that was on my phone (that im not worried about) i just want to know how I can authorize my laptop so I can sync music to my iphone.
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    Doublechecking. In the course of your troubleshooting to date, have you worked through the following document?
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  • I purchased Itunes Match and every time i try to run it, it doesnt even finish step 1, it just says "We could not complete your itunes store request, an unknown error occured (4007" what do i do because i need itunes match to work!

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    - Try manually placing the iPod in recovery mode and then restoring. For recovery mode:
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    Reinstall iTunes

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