TS3274 Can't open "About" in the General function; after a nano second it defaults back to the home screen;

Question

How do I access the "About" function?
What causes my iPad to default back to the home screen without allowing access to the "About" function?

Answer 1

Here are a couple of things to try.
You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your app preferences and device settings again.
You can also try quitting the settings app and restart the iPad.
Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar. Restart the iPad.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
If neither of those things help, you may have to restore the iPad in order to get the settings app to function properly again.