TS3274 I have a black screen with the circle downloading on the i pad but it won't turn off even after using troubleshooting tips. Does anyone know what to do ?

I have a black screen which has the downloading circle going round and round but which is otherwise frozen and won't respond to
troubleshooting suggestions for turning it off and rebooting. Any suggestions please ?

Reboot:  Do this exactly:  Press and hold BOTH the power and home buttons at the SAME time for at least 10 seconds (ignore the red slider to shut down) until you see the Apple Logo, then let go of both buttons and your iPad should restart.

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