TS3274 I just got the latest update 3days ago,and as of yesterday when I click on a photo to email to a friend  the keyboard won't. Open to let me put in an email address.What to do ,resolve my problem please

I just got updated a week ago. Since then,when I attempt to send a photo by email the keyboard box won,t come up for me to type in an address.Whats the problem?

- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings      
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:                                 
iOS: How to back up                             
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar                       

Similar Messages

  • HT1937 I have two security question and can not remember them also I do not have rescue email address, what Can I do?

    I have two security question and can not remember them also I do not have rescue email address, what Can I do?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (101276)

  • I just got a 64 bit new coomputer and use FirFox always. My home page Yahoo an dYahoo email work fine and fill the page but all other websites there is a 3-4' border around the words. What can cause that the 64 bit instead of 32 bit?

    I have tried everything I know in Windows 7 and your suggestions but nothing changes the look of each page. Only about half the page is being used for words and the rest is empty space. As I said my Yahoo and Yahoo email fill the page but nothing else does. Looks like words in a wide picture frame. This is Windows 7....64 bit...4GB memory and 1TB hard drive and Intel 3 chip

    Let me also copy and repeat -- since the developers' club apparently has chosen to not give it any weight or credibility -- a comment by a completely different user, in a different thread:
    "I am using the 64-bit nightly, and it is FAR faster than any release in 32-bit, and I have 2GB of ram. Usually the addon compatibility thing takes minutes, when with the nightly 64-bit, I was done in a matter of seconds. also, I notice that it is faster, pages load faster, there is less lag, and it all around seems better than 32-bit in every aspect, even though it is just automatically compiled and not tweaked."
    So, the developer's club position remains, "there really isn't much need for a 64-bit version", despite comments like that. Hmmm . . .
    Are you SURE you want to stand directly behind that answer, while people shoot at it?

  • HT3302 I just got a replacement 4 days ago, and I dropped in the water! I want to know if I'm covered by the policy of repairs product for a period 90 days? According with AppleCare Repair Agreement Terms and Conditions, Section 2. Repair or Replacement S

    ACcording....
    2. Repair or Replacement Service Provided
    a. Repair or Replacement Service. If during the Coverage Period there is a defect in materials or workmanship of the Covered Equipment, Apple will, at its option, repair or replace or provide service parts for the affected Covered Equipment. Apple will provide both parts and labor, but may direct that you replace certain readily installable parts yourself, as described below.

    ViviMAR wrote:
    I read this already but my phone don't have any mark of...
    So what's your question?
    Is the phone actually working?  If it is then use it.  If it isn't then take it into an Apple service provider for assessment.  I guess if they ask you about it you can claim protection under the 5th amendment (assuming you are in the USA)  - that's between you and your conscience in this situation.  That's why the thing is full of liquid sensors, including ones you cannot see.
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    iPhone 4, iPhone 3GS,
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  • HT204053 Am supposed to update my Facebook and Skype app but,when I click on update it gives me an incorrect apple ID to sign in.This unable it to be updated since the ID is not correct.How do I delete that.

    How do I delete an incorrect user ID from iPad?

    I had the same thing happen today on my wife's phone.  I couldn't find any answers on the support site and of course I could not get any help from Apple since my phone was old.  I kept digging and figured out how to fix the problem.  I opened the app store app and signed out of the old id and then signed back in using my new id.  It looks like this may have fixed the problem.

  • When I click on a hyper-linked email address on any web page, I get nothing; my Outlook doesn't open with the linked email address in the "to" line. I know it is working on other computers.

    I said it all in the Question

    At a guess, I'd say your firewall is blocking the connection. If you're using Windows firewall, see [[Configuring Windows Firewall]]
    If you're using a 3rd party firewall, see [[Firewalls]]
    Check the firewall logs. Usually, if the firewall blocks a connection, even if if the application resides on your own computer, it'll be listed in there.

  • Firefox locks up then fades away. This just started a few day's ago and seems to happen when I am playing Lexolous in Facebook.

    I tried uninstalling firefox and reinstalling, but the problem continues. I also ran AVG to check for worms or viruses to no avail.

    It's a little complicated because Firefox plays some video formats itself without a plugin. For others it may use Flash, the Windows Media Player, QuickTime, or another plugin depending on what the page specifies and what plugins you have installed.
    Also, some sites use a script to start the video after the page loads. Facebook is now doing this as you scroll down, playing when a video comes into view and pausing when it goes out of view. Fun, hunh?
    Because of this, there's no universal solution for clamping down on all videos.
    Here are a couple of built-in settings that might help:
    (1) For videos Firefox plays itself in the built-in HTML5 video player, there is a preference you can change: media.autoplay.enabled (but scripts in the page can bypass that)
    (2) For plugins, you can set "Ask to Activate" on the ones you do not want to run automatically. Visit the Add-ons page using either:
    * Ctrl+Shift+a
    * orange Firefox button (or Tools menu) > Add-ons
    In the left column, click Plugins.
    When you visit a site that wants to use the plugin, you should see a notification icon in the address bar and one of the following: a link in a black rectangle in the page or an infobar sliding down between the toolbar area and the page.
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  • I just got the Itunes update. So frustrating. I will be trying methods on this forum to save my library and re-install the older version of ITunes. What was Apple thinking when they developed and released this mess?

    I just got the Itunes update. So frustrating. I will be trying methods on this forum to save my library and re-install the older version of ITunes. What was Apple thinking when they developed and released this mess?

    Apple is more likely to see your comments if you send feedback via:
    http://www.apple.com/feedback/itunesapp.html
    =Downgrading from iTunes 11 to iTunes 10.7=
    You may be able to go back with Time Machine but this may involve restoring other items too (https://discussions.apple.com/message/20441404).  Alternatively:
    Back up your computer first, in case the unexpected happens.
    Quit iTunes.
    Get iTunes 10.7 from http://support.apple.com/kb/DL1576 or the direct download link at:  http://appldnld.apple.com/iTunes10/041-7195.20120912.d3uzQ/iTunes10.7.dmg
    Do a few preparatory steps by making sure all iTunes components are not running and cleaning old files.   See https://discussions.apple.com/message/20475394.  Do steps 3 and 4.  Steps 6-8 may be also useful but I don't know if they are essential.  Some of the other steps are not necessary, duplicate steps listed later in my post or are perhaps even unhelpful in the process.
    Replace the iTunes 11 application with iTunes 10.7.  Simply dragging the application to the trash may not work. Lion (OSX 10.7) and newer systems have iTunes integrated into the operating system and deleting is a bit more involved.  Two ways to do this are:
    1.  Use the shareware Pacifist utility (http://www.charlessoft.com/) to install iTunes 10.7 including all associated system files. Details at http://forums.macrumors.com/showpost.php?p=16400819&postcount=6
    2. Check this reference on how to delete the iTunes application itself:
        Delete iTunes in Mac OS X 10.7 Lion - http://osxdaily.com/2011/09/13/delete-itunes-in-mac-os-x-10-7-lion/
        After deleting the application there may be other files that need downgrading too. See the note about error -42408 at the end of this post. You may want to tuck these away somewhere safe until you have completed the installation of iTunes 10.7.  I have not tested this but ideally if newer versions are not found then the installer will put in the old versions. This may include these files in /System/Library/PrivateFrameworks/ which apparently get updated by iTunes 11:
    AirTrafficHost.framework
    CoreFP.framework
    DeviceLink.framework
    iTunesAccess.framework
    MobileDevice.framework
    After doing one of the two procedures above you will have to rescue the most recent old iTunes library from your iTunes > Previous Libraries folder. Rename it "iTunes Library.itl"  and replace the existing one in the iTunes folder. A newer version of iTunes irreversibly updates your library file so you have to replace it with the old one or you will get an error message. Note, this will revert your library to the version at the time of the upgrade and you will have to update any changes made since.  See:
    https://discussions.apple.com/message/20401436 - turingtest2 11/2012 post on rebuilding empty/corrupt library from previous iTunes library file after upgrade/crash.
    iTunes: How to re-create your iTunes library and playlists - http://support.apple.com/kb/ht1451
    Other issues:
    - https://discussions.apple.com/message/20432309 - solution to mobile devices saying they need to be restored after downgrading
    - If you encounter error -42408:
    iTunes: Advanced iTunes Store troubleshooting - http://support.apple.com/kb/TS3297 > Specific Conditions and Alert Messages: (Mac OS X / Windows) - including specific error codes.
    Alternatively, check https://discussions.apple.com/message/20441424 which requires you have a Time Machine backup (though possibly if you remove the newer version of these files old ones may be installed with the iTunes 10.7 installer - untested).  A  variant of this is at: https://discussions.apple.com/message/20448184
    - Persistent "Show in iTunes Store" arrows after downgrade - https://discussions.apple.com/thread/4567064

  • TS1363 Hi, I just got an iPod Nano 1st generation and I plugged it into my computer and open iTunes but it never showed up in iTunes. So then I updated my iTunes to the latest version but it still didn't show up so is there a way you all can help me A.S.A

    Hi, I just got an iPod Nano 1st generation and I plugged it into my computer and open iTunes but it never showed up in iTunes. So then I updated my iTunes to the latest version but it still didn't show up so is there a way you all can help me A.S.AP.

    Error 1611
    This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.

  • I just got the 5s, every time in try to update my apps it's asking for a second password to an Apple ID that is not mine-- it asks for mine and then another one pops up after I enter mine .what do I do?

    I just got the 5s, every time in try to update my apps it's asking for a second password to an Apple ID that is not mine-- it asks for mine and then another one pops up after I enter mine .what do I do?

    where did you get this phone from

  • I have CS6 and I just got a new Leica D-LUX and can not view my RAW (.RWL) images in Bridge what do I do? I already tried updating Bridge  from the Help menu.

    I have CS6 and I just got a new Leica D-LUX and can not view my RAW (.RWL) images in Bridge what do I do? I already tried updating Bridge  from the Help menu.

    Did you use the Migration Assistant to help set up the new iMac using some of the files in the older PC? Some likely won't mean much, unless you have applications that can use or convert them. There's also a way to use the software Time Machine to import data files from an external or another computer, so you may have used that, too.
    Hopefully someone with experience in a similar issue will reply...
    Good luck & happy computing!

  • TS1702 Just got the Iphone 4s in June, now everytime I go to download an app, it will not download.  When I go to get updates, the apps will not download.  I tried, reinstalling, resyncing, turning the phone off and on, what is happening? How do I fix thi

    Just got the Iphone 4s in June, now everytime I go to download an app, it will not download.  When I go to get updates, the apps will not download.  I tried, reinstalling, resyncing, turning the phone off and on, what is happening? How do I fix this?

    Make sure you have the Latest Version of iTunes (v11) Installed on your computer
    iTunes free download from www.itunes.com/download

  • I have an iphone 5s and i just got the 7.0.4 update. Now i don't have the option to have a fingerprint scanner. Has anyone had this same problem? If so, why is that and what did you do about it?

    I have an iphone 5s and i just got the 7.0.4 update. Now i don't have the option to have a fingerprint scanner. Has anyone had this same problem? If so, why is that and what did you do about it?

    I have an iphone 5s and i just got the 7.0.4 update. Now i don't have the option to have a fingerprint scanner. Has anyone had this same problem? If so, why is that and what did you do about it?

  • I just got my ipod from my dad and he has all of his songs on there from his mac, and so now he gave the ipod to me and i want to put all of the songs on MY computer onto my new ipod and take all of the songs of that my dad originally had.

    i just got my ipod from my dad and he has all of his songs on there from his mac, and so now he gave the ipod to me and i want to put all of the songs on MY computer onto my new ipod and take all of the songs of that my dad originally had.

    When you connect the iPod to your computer and go to the Music tab to select which music you want to sync, iTunes will pop up a dialogue box that if you sync your music it will replace the music that is already on the iPod.
    Since that sounds like what you want to do, just click ok and then sync.

  • My wife just got the new macbook air. What cable do I need to copy music and photos from my 2007 macbook to the new macbook air?

    my wife just got the new macbook air. What cable do I need to copy music and photos from my 2007 macbook to the new macbook air?

    Try doing it without a cable!
    Use AirDrop, described here:
    http://support.apple.com/kb/HT4783
    UPDATE - Oh, sorry, I see the article points out the MacBook is too old for AirDrop.
    Message was edited by: sberman

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