TS3274 I went to an Apple store yesterday and the guy there did something and now the ipad only works in the vertical (portrait) position and not the horizontal (landscape) position.  How can we make it work in both positions?

I went to an Apple store yesterday and the guy there did something and now the ipad only works in the vertical (portrait) position and not the horizontal (landscape) position.  How can we make it work in both positions?

Just in case you are not running iOS 7 and don't have the control center feature.....
If you see a lock icon in the upper right corner of the screen - then the screen orientation is locked.
Try the side switch above the volume rocker first and see if that unlocks the screen. If that doesn't do it and you are running iOS 5 or 6, double tap the home button and swipe to the right and look for the lock icon all the way to the left.
If you are running iOS 7, swipe up from the bottom of the screen to get to the control center and the lock icon is in the row of icons at the top all the way to the right.
If the screen is unlocked but still will not rotate, reset the iPad.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the button

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