TS3274 Internet fine but email just says no service can send mail but not recieve

iPad says no service,can use Internet and send mail just do not recieve any

Hey Unitrode,
Welcome to Apple Support Communities, and thanks for the question. If you're experiencing difficulty with email on your iPad I'd check out the following troubleshooting steps, especially step 5:
iOS: Unable to send or receive email
http://support.apple.com/kb/ts3899
All the best,
David

Similar Messages

I can send mail but can't receive mail on thunderbird

I am using Thunderbird since 2 years ago and im getting a new problem. I can send mail but cant receive any mail . When pressed GET mail i receive 'connecting to mail.gandi.net' only. that's all.
Can you please help.
below is my troubleshoot information:
Application Basics
Name: Thunderbird
Version: 31.3.0
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:31.0) Gecko/20100101 Thunderbird/31.3.0
Profile Folder: Show Folder
(Local drive)
Application Build ID: 20141127140543
Enabled Plugins: about:plugins
Build Configuration: about:buildconfig
Memory Use: about:memory
Mail and News Accounts
account1:
INCOMING: account1, , (none) Local Folders, plain, passwordCleartext
account2:
INCOMING: account2, , (pop3) mail.gandi.net:995, SSL, passwordCleartext
OUTGOING: mail.gandi.net:465, SSL, passwordCleartext, true
account3:
INCOMING: account3, , (pop3) mail.gandi.net:995, SSL, passwordCleartext
OUTGOING: mail.gandi.net:465, SSL, passwordCleartext, true
account4:
INCOMING: account4, , (pop3) mail.gandi.net:995, SSL, passwordCleartext
OUTGOING: mail.gandi.net:465, SSL, passwordCleartext, true
account5:
INCOMING: account5, , (pop3) mail.gandi.net:995, SSL, passwordCleartext
OUTGOING: mail.gandi.net:465, SSL, passwordCleartext, true
account6:
INCOMING: account6, , (pop3) mail.gandi.net:995, SSL, passwordCleartext
OUTGOING: mail.gandi.net:465, SSL, passwordCleartext, true
account11:
INCOMING: account11, , (rss) Feeds, plain, passwordCleartext
account13:
INCOMING: account13, , (rss) Feeds-2, plain, passwordCleartext
account14:
INCOMING: account14, , (pop3) mail.gandi.net:995, SSL, passwordCleartext
OUTGOING: mail.gandi.net:465, SSL, passwordCleartext, true
Crash Reports
http://crash-stats.mozilla.com/report/index/bp-0490c01b-d20a-4d94-89fa-de36f2141208 (12/8/2014)
http://crash-stats.mozilla.com/report/index/bp-01ec1457-2d47-4bde-838d-e381a2141205 (12/5/2014)
http://crash-stats.mozilla.com/report/index/bp-b0b8fa7c-5dc9-4dc5-8d8d-4aae12141205 (12/5/2014)
http://crash-stats.mozilla.com/report/index/bp-660baa33-28ce-47c6-8fb4-1b5682141205 (12/5/2014)
http://crash-stats.mozilla.com/report/index/bp-4a7623a9-b2b5-42c4-9f49-73aa52141204 (12/4/2014)
Extensions
Lightning, 3.3.1, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
Quick Translator, 1.0, true, {5C655500-E712-41e7-9349-CE462F844B19}
Simple Locale Switcher, 0.8.4, true, simplels@nohamelin
Important Modified Preferences
Name: Value
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 409600
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.disk.smart_size_cached_value: 358400
extensions.lastAppVersion: 31.3.0
font.internaluseonly.changed: false
font.name.monospace.el: Consolas
font.name.monospace.tr: Consolas
font.name.monospace.x-baltic: Consolas
font.name.monospace.x-central-euro: Consolas
font.name.monospace.x-cyrillic: Consolas
font.name.monospace.x-unicode: Consolas
font.name.monospace.x-western: Consolas
font.name.sans-serif.el: Calibri
font.name.sans-serif.tr: Calibri
font.name.sans-serif.x-baltic: Calibri
font.name.sans-serif.x-central-euro: Calibri
font.name.sans-serif.x-cyrillic: Calibri
font.name.sans-serif.x-unicode: Calibri
font.name.sans-serif.x-western: Calibri
font.name.serif.el: Cambria
font.name.serif.tr: Cambria
font.name.serif.x-baltic: Cambria
font.name.serif.x-central-euro: Cambria
font.name.serif.x-cyrillic: Cambria
font.name.serif.x-unicode: Cambria
font.name.serif.x-western: Cambria
font.size.fixed.el: 14
font.size.fixed.tr: 14
font.size.fixed.x-baltic: 14
font.size.fixed.x-central-euro: 14
font.size.fixed.x-cyrillic: 14
font.size.fixed.x-unicode: 14
font.size.fixed.x-western: 14
font.size.variable.el: 17
font.size.variable.tr: 17
font.size.variable.x-baltic: 17
font.size.variable.x-central-euro: 17
font.size.variable.x-cyrillic: 17
font.size.variable.x-unicode: 17
font.size.variable.x-western: 17
gfx.blacklist.suggested-driver-version: 6.1400.1000.5218
gfx.direct3d.last_used_feature_level_idx: 0
mail.openMessageBehavior.version: 1
mail.winsearch.firstRunDone: true
mailnews.database.global.datastore.id: f06768f2-32d9-440c-bc02-f0414c2d7f3
mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false…
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1418013595
places.history.expiration.transient_current_max_pages: 104858
plugin.importedState: true
plugin.state.java: 0
print.printer_RICOH_Aficio_MP_C2030_RPCS.print_bgcolor: false
print.printer_RICOH_Aficio_MP_C2030_RPCS.print_bgimages: false
print.printer_RICOH_Aficio_MP_C2030_RPCS.print_colorspace:
print.printer_RICOH_Aficio_MP_C2030_RPCS.print_command:
print.printer_RICOH_Aficio_MP_C2030_RPCS.print_downloadfonts: false
print.printer_RICOH_Aficio_MP_C2030_RPCS.print_duplex: 0
print.printer_RICOH_Aficio_MP_C2030_RPCS.print_edge_bottom: 0
print.printer_RICOH_Aficio_MP_C2030_RPCS.print_edge_left: 0
print.printer_RICOH_Aficio_MP_C2030_RPCS.print_edge_right: 0
print.printer_RICOH_Aficio_MP_C2030_RPCS.print_edge_top: 0
print.printer_RICOH_Aficio_MP_C2030_RPCS.print_evenpages: true
print.printer_RICOH_Aficio_MP_C2030_RPCS.print_footercenter:
print.printer_RICOH_Aficio_MP_C2030_RPCS.print_footerleft: &PT
print.printer_RICOH_Aficio_MP_C2030_RPCS.print_footerright: &D
print.printer_RICOH_Aficio_MP_C2030_RPCS.print_headercenter:
print.printer_RICOH_Aficio_MP_C2030_RPCS.print_headerleft: &T
print.printer_RICOH_Aficio_MP_C2030_RPCS.print_headerright: &U
print.printer_RICOH_Aficio_MP_C2030_RPCS.print_in_color: true
print.printer_RICOH_Aficio_MP_C2030_RPCS.print_margin_bottom: 0.5
print.printer_RICOH_Aficio_MP_C2030_RPCS.print_margin_left: 0.5
print.printer_RICOH_Aficio_MP_C2030_RPCS.print_margin_right: 0.5
print.printer_RICOH_Aficio_MP_C2030_RPCS.print_margin_top: 0.5
print.printer_RICOH_Aficio_MP_C2030_RPCS.print_oddpages: true
print.printer_RICOH_Aficio_MP_C2030_RPCS.print_orientation: 0
print.printer_RICOH_Aficio_MP_C2030_RPCS.print_page_delay: 50
print.printer_RICOH_Aficio_MP_C2030_RPCS.print_paper_data: 9
print.printer_RICOH_Aficio_MP_C2030_RPCS.print_paper_height: 11.00
print.printer_RICOH_Aficio_MP_C2030_RPCS.print_paper_name:
print.printer_RICOH_Aficio_MP_C2030_RPCS.print_paper_size_type: 0
print.printer_RICOH_Aficio_MP_C2030_RPCS.print_paper_size_unit: 1
print.printer_RICOH_Aficio_MP_C2030_RPCS.print_paper_width: 8.50
print.printer_RICOH_Aficio_MP_C2030_RPCS.print_plex_name:
print.printer_RICOH_Aficio_MP_C2030_RPCS.print_resolution: 0
print.printer_RICOH_Aficio_MP_C2030_RPCS.print_resolution_name:
print.printer_RICOH_Aficio_MP_C2030_RPCS.print_reversed: false
print.printer_RICOH_Aficio_MP_C2030_RPCS.print_scaling: 1.00
print.printer_RICOH_Aficio_MP_C2030_RPCS.print_shrink_to_fit: false
print.printer_RICOH_Aficio_MP_C2030_RPCS.print_to_file: false
print.printer_RICOH_Aficio_MP_C2030_RPCS.print_unwriteable_margin_bottom: 0
print.printer_RICOH_Aficio_MP_C2030_RPCS.print_unwriteable_margin_left: 0
print.printer_RICOH_Aficio_MP_C2030_RPCS.print_unwriteable_margin_right: 0
print.printer_RICOH_Aficio_MP_C2030_RPCS.print_unwriteable_margin_top: 0
security.default_personal_cert: Select Automatically
security.disable_button.openCertManager: false
security.disable_button.openDeviceManager: false
Graphics
Adapter Description: Intel(R) HD Graphics Family
Vendor ID: 0x8086
Device ID: 0x0116
Adapter RAM: Unknown
Adapter Drivers: igdumd64 igd10umd64 igd10umd64 igdumdx32 igd10umd32 igd10umd32
Driver Version: 8.15.10.2291
Driver Date: 1-27-2011
Adapter Description (GPU #2): NVIDIA GeForce GT 525M
Vendor ID (GPU #2): 0x10de
Device ID (GPU #2): 0x0df5
Adapter RAM (GPU #2): 1024
Adapter Drivers (GPU #2): nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Driver Version (GPU #2): 8.17.12.6721
Driver Date (GPU #2): 2-18-2011
Direct2D Enabled: true
DirectWrite Enabled: true (6.1.7601.17514)
ClearType Parameters: ClearType parameters not found
WebGL Renderer: false
GPU Accelerated Windows: 1/1 Direct3D 10
AzureCanvasBackend: direct2d
AzureSkiaAccelerated: 0
AzureFallbackCanvasBackend: cairo
AzureContentBackend: direct2d
JavaScript
Incremental GC: 1
Accessibility
Activated: 0
Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.10.6
4.10.6
NSS
3.16.2.3 Basic ECC
3.16.2.3 Basic ECC
NSS Util
3.16.2.3
3.16.2.3
NSS SSL
3.16.2.3 Basic ECC
3.16.2.3 Basic ECC
NSS S/MIME
3.16.2.3 Basic ECC
3.16.2.3 Basic ECC

Here is what I did to resolve the problem:
In Mail/preferences/accounts/account information/ and at the bottom of the box there is a toggle arrow up and down to edit the outgoing mail server, check the box "use only this server" and hit this toggle button and select "edit SMTP Server List" at the very bottom of the email names.
Select Advanced tab. Correct and/or add usernames and passwords as needed for each email account. Be sure to select OK each time to get the passwords to hold! Some changes don't seem to hold unless you click OK before you move on.
To test: Window/activity (a little windows will pop up showing activity bars) and then "get mail" button. This should show any problems
Another test: window/connection doctor
This shouldl fix both pop and imap. so far it worked on yahoo, mobile me, gmail, hotmail, and others. Of course, you will need to know the incoming and outgoing mail server info, user name, and passwords.
Too bad we have to go though hoops to use an email program that used to work well. Worse yet, many may not know for days that their email isn't working.
This is easy method of setting up your email accounts but may not allow enough detail to make the mail accounts function properly in Mail 5.0:
system preferences/internet and wireless/mail, contacts, calendars/ add account
shyannlindy listening to the outdoor concert from
Cheyenne Frontier Days, the Worlds' Largest Outdoor Rodeo

I can send mail but cannot receive it on my iMac since upgrading to Yosemite

I can send Mail but I cannot receive it on my iMac Mail account, have checked all account information and it is correct.

Hey phillipfrompaupack,
I see that you are having issues with your mail in Yosemite. Here is an article for you that will help you troubleshoot these issues:
OS X Mail: Troubleshooting sending and receiving email messages - Apple Support
http://support.apple.com/en-us/ts3276
Take care, and thanks for visiting the Apple Support Communities.
-Braden

I can send mail but cannot receive it. What is the problem???

I just purchased an iPad. I can send mail but not receive it. What is the problem????

beverly220 wrote:
Yes I get error messages. I can send & receive messages from our home computer & from a iPod Touch.
Are we supposed to guess what the error messages are that you get? We can't help unless you provide some information. We can not see your iPad so can not see the error messages.

HT201320 I can send mail but I can't receive mail. All my account setup info is correct. Any ideas?

I can send mail but I can't receive mail. All my account setup info is correct. Any ideas?

I can send mail but I can't receive mail. All my account setup info is correct. Any ideas?

Entourage prob: I can send mail but checking for received mail crashes app

This just started this afternoon and I have no idea how to fix it.
I can send mail in Entourage without a problem. But once the autocheck goes or I click "Send & Receive", Entourage crashes with "The application Microsoft Entourage has unexpectedly quit."
I've rebooted a few times, and it's not helping whatsoever.
I don't know if it's a virus, or if my Entourage file is corrupt, or what.
Any ideas? Thanks.
iMac 1 GHz PowerPC G4 Mac OS X (10.3.9) Entourage 10.1.0

I have just tried changing my incoming server name to pop3.virginmedia.com and, hey presto, it's working. Heaven knows why it simply just stopped in the first place... thank you for looking, though!!

I have Iphone 3G, it is disabled because kids can't remember password. Trying to reset/restore/erase the device, but the phone says No Service?? It is not finding the WiFi. Any ideas on how I can get this phone enabled?

I have Iphone 3G, it is disabled bec kids can't remeber the password. trying to enable thru Itunes but phone won't connect to wifi. it says no service. have also tried to erase/restore the phone thru icloud, but with no internet, it can't be found.
any ideas on how i can restore this phone and reset it??

You cannot go back
Basic Troubleshooting
Reset
Restore with back up
Restore as new
After updating did you reset the iPhone ,if not it is like not rebooting after an update to a PC

Can send mail but not receive -- connection doctor OK, GetInfo shows msgs

In the last couple of days I stopped receiving email on my Mac in the Mail app, but not my PC. Both access POP3 accounts at the same ISP, different POP3 accounts. All software is patched to latest version using Software Update -- PowerMac G5 Dual, latest OSX version. On the Mac, connection doctor says I'm A-OK (internet connection, POP connection, SMTP connection.) Also, if I do a Get Info on the inbox and show messages on the server, it shows 75 messages on the server. I have not retrieved messages to my knowledge (so I don't think the server thinks I already downloaded them), and the "Messages that have been downloaded to my Mac" pulldown option in Get Info confirms this, by not showing any of the 75 messages in the Show all messages pulldown option. But -- Get Mail does nothing! I have tried rebooting, deleting and recreating the account, etc. Since I can get POP mail for another account at the same ISP on my PC, and I have touched nothing on the Mac, and all the diagnostics show the connection and POP3 chat is working perfectly, this very strange. I do not think I have applied any patches or anything that might screw it up, but who knows.
The only strange thing that might be a clue is the little spinning status indicator next to the InBox label runs for about 30 sec or so before it decides not to do anything -- seems a little long. Any suggestions? Any way to do detailed debugging of the POP3 session to see if the Mac-server conversation is wanked up somehow?
Thanks!
David

For POP accounts, Mail uses a file within the account folder to keep track of which messages have already been downloaded. Deleting it should cause Mail to download everything still on the server as if new. I don't think it'll work in your case, but try it anyway just to be sure:
1. Quit Mail.
2. In the Finder, go to ~/Library/Mail/POP-username@mailserver/.
3. Locate one or two files named MessageUidsAlreadyDownloaded and move them to the Trash. Mail 1.x used MessageUidsAlreadyDownloaded to keep track of which messages had already been downloaded. Mail 2.x uses MessageUidsAlreadyDownloaded2 for the same purpose.
You can use the Account Info window first to remove from the server any messages you don't want to be downloaded again.
You may try creating a new user account in System Preferences > Accounts, set up mail anew there, and see whether the problem happens there as well.
Another thing you may try is using a different method to connect to Internet, if possible. Also, if Preferences > Check for new mail is set to Every minute, changing it to something greater (e.g. Every 5 minutes) might help.
Something that usually works is removing some messages from the server (download them with another mail client first, to avoid losing them). Sometimes, Mail chokes on a message it cannot download, and that prevents it from downloading the rest as well.
Any way to do detailed debugging of the POP3 session to
see if the Mac-server conversation is wanked up somehow?
Detailed debugging no, but looking at the Console could be informative:
1. Open /Applications/Utilities/Console.
2. From the File menu, choose either Open Console Log, or Open System Log, or both, so that the Console application displays the contents of both system.log and console.log.
3. Try to reproduce the problem and look at the bottom of the Console windows for messages that might be written there as a result. They may provide some clues as to what the problem is.

Gmail Account Can Send Mail But Not Forward

Hi,
I have two Gmail accounts (G1 and G2). G1 is set as the default, and works fine. G2 can send new mail, but if I try to Reply, it cannot as there is no password.
Any idea on the cause of this problem?

It is possible that you are in a transition period of time when Apple is shutting down the mobileME website. In fact, Mobileme.com is closed at this moment. I can see where you might be receiving email traffic and yet being unable to send email out using the mobileme/ mac dot com emaill address. Check this article out from Gigaom.
http://gigaom.com/2012/06/22/final-notice-make-the-move-from-mobileme-to-icloud/
Hope this helps

I can send mail but cannot receive mail

I have just moved my e mail to my new iMac using the same POP details that I had on my old pc. I can now receive e mails but am unable to send. I have chacked Google for solutions and tried some of them but the issue remains. Any suggestions? I am using Lion.

What does Mail/Window/Connection Doctor Show? If the server is red, select it and look at the Show Details box.
Troubleshooting sending and receiving email messages

Can send mail but cant receive it.

I have an imac on snow leopard...I am able to receive and send from my iphone 4 but for some reason when I press "get mail" mail activity either freezes while importing 2 of 223 or says its done. I have checked my setting on my ipnone and all of the mail is still on my server, nothing is being deleted. Any suggestions?

Morning Squaremaria,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
Best of luck,
Mario

Can Send Mail, But Can't Receive Mail (Post Safari 3.1 & Security Update)

Weird!
I was able to receive mail when I first came in today, but since updating this morning to Safari 3.1 and Security Update, unable to receive messages.
In "Activity Viewer", I can see Mail trying to get messages but stalls on "Fetching new mail...", "[INBOX - XXX] Updating cache, comparing notes on server...", and "Synchronizing with server... Traversing mailbox hierarchy..."
Not sure if it's related to updates, but it sure seems like it
The IT guys here at work are VERY PC-biased and tend to blame these type of things on "those Macs", so I could use your help!!!

Yeah, I'm having problems as well since the update. I get a message from the mail app that says
Mail was unable to verify the identity of this server, which has a certificate issued to "mail.mac.com". The error was:
An SSL error occurred while trying to read data from the server "mail.mac.com". Verify that this server supports SSL and that your account settings are correct.
You might be connecting to a computer that is pretending to be "mail.mac.com", and putting your confidential information at risk. Would you like to continue anyway?
I've not encountered this before.

I can send mail but cannot get mail from my ISP

Using OS10.8.4 I can send emails but cannot receive them from my ISP who have told me it is an Apple problem.

OS X Mail: Troubleshooting sending and receiving email messages

Can send mail but cannot receive mail?

My machine has been operating fine and all of a sudden I cannot receive mail...?
I've called my internet provider and they cannot figure it out. My other Mac's are operating fine. Any suggestions?

Hi Popeye. You're welcome.
Has Mail ever worked on this computer for this
account? It could be that you haven't configured the
account properly, i.e. haven't chosen the right
authentication method in Preferences > Accounts >
Advanced, or something like that.
Hi David,
Yes, my MacMail used to work. At that time, I was on a local ISP, on a dial-up connection. Now I have HughesNet satellite connectivity. Maybe you can verify that my settings are right.
In the Accounts window, all three first boxes are checked (enable this account, include when checking for new mail, remove copy when retrieving from server [after one week]), the next section (prompt me...) is grayed out. I'm taking from port 110, and I have MD5 challenge/response selected.
Does this sound right?
Thanks,
PTP

Can send mail but cannot receive

I have my Gmail setup to download via the Mac Mail (v3.6). I'm running OSX 10.5.8.
I've had no problem until 9-Aug-10. At that point the application appears to have stopped downloading any messages. I can send messages fine. When I click "Get Mail", nothing happens for a brief moment, then I here a beep. No messages are downloaded.
Can someone suggest a troubleshooting path?

Hi Popeye. You're welcome.
Has Mail ever worked on this computer for this
account? It could be that you haven't configured the
account properly, i.e. haven't chosen the right
authentication method in Preferences > Accounts >
Advanced, or something like that.
Hi David,
Yes, my MacMail used to work. At that time, I was on a local ISP, on a dial-up connection. Now I have HughesNet satellite connectivity. Maybe you can verify that my settings are right.
In the Accounts window, all three first boxes are checked (enable this account, include when checking for new mail, remove copy when retrieving from server [after one week]), the next section (prompt me...) is grayed out. I'm taking from port 110, and I have MD5 challenge/response selected.
Does this sound right?
Thanks,
PTP

TS3274 Internet fine but email just says no service can send mail but not recieve

Similar Messages

Maybe you are looking for