TS3274 My ipad air shuts down while updating the latest software ios 7.0.6 and doesnt turn on. What will i do?
PLs help. What to do? I just bought it 2 weeks ago
Hello Joan121479,
The following article provides steps that can help get your iPad successfully through the update process.
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Cheers,
Allen
Similar Messages
-
Anyone else have this problem?
OMG I just upgraded as well and only my apple pre-installed apps work anything I downloaded wont open. This is a mess. I tried resetting and rebooting and nothing.
-
My iPad air shuts down by itself sporadically even when the battery is charged. I can only get it to restart if it is connected to power.
Message was edited by: Randy DeckerHi kathrynfromjim thorpe,
Welcome to the Apple Support Communities!
I understand that your iPad Air is shutting down while you are searching. In this situation I would recommend following the troubleshooting information located in the attached article.
If your iOS device restarts, displays the Apple logo, or powers off while you're using it - Apple Support
Cheers,
Joe -
My iPad Air shuts down in the middle of a search
MMy iPad Air shuts down in the middle of a search
Hi kathrynfromjim thorpe,
Welcome to the Apple Support Communities!
I understand that your iPad Air is shutting down while you are searching. In this situation I would recommend following the troubleshooting information located in the attached article.
If your iOS device restarts, displays the Apple logo, or powers off while you're using it - Apple Support
Cheers,
Joe -
MAC AIR SHUTS DOWN WHILE STREAMING
My MacBook Air shuts down while streaming video. I am using safari and it works for a while but then shuts down and will not restart for quite some time. When it restarts I have to immediately close the video window or it will shut down again. I have the latest version of flashplayer.
This sounds like an overheating issue. Flash requires a surprisingly high level of resources. Do you hear your fans running at all while you are playing the videos?
Download the free iStat Pro widget directly from Apple:
http://www.apple.com/downloads/dashboard/status/istatpro.html
It will show you both your fan speeds and temperature. Start playing a video and let it play for a short while (sometime before it typically shuts off... but long enough to let things warm up). Then check the temp and fan speed. Do this while the video is still playing as things can cool off pretty fast after you stop playing the video. Post the numbers back here. -
I can not get my IPAD to update the latest software the update says it is unavailable at this time try later I have been trying for 5 hours any suggestions as this renders my IPAD useless
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 7.0.4. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
You can no longer update to iOS 6.x, or down grade the iOS.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and antivirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
How to Upgrade to iOS 7
The iOS 7.0 update requires around 2.5 GB of storage space, so if your iPad is almost full, you may need to clear up some space. You can check your available space in Settings -> General -> Usage.
There are two ways to upgrade to iOS 7: You can use your Wi-Fi connection, or you can connect your iPad to your PC and update through iTunes. We'll go over each method.
To upgrade using Wi-Fi:
Note: If your iPad's battery is under 50%, you will want to plug it into your charger while performing the update.
Go into the iPad's Settings.
Locate and tap "General" from the menu on the left.
The second option from the top is "Software Update". Tap this to move into the update settings.
Tap "Download and Install". This will start the upgrade, which will take several minutes and will reboot your iPad during the process. If the Download and Install button is grayed out, trying clearing up some space. The space required by the update is mostly temporary, so you should gain most of it back after iOS 7 is installed.
Once the update is installed, you may have to run through the initial steps of setting up your iPad again. This is to account for new features and settings.
To upgrade using iTunes:
First, connect your iPad to your PC or Mac using the cable provided when you purchased your device. This will allow iTunes to communicate with your iPad.
You will also need the latest version of iTunes. Don't worry, you will be prompted to download the latest version when you launch iTunes. Once it installs, you may be asked to setup iCloud by logging into your iTunes account. If you have a Mac, you may be prompted on whether or not you want to enable the Find my Mac feature.
Now you are ready to begin the process:
If you upgraded iTunes earlier, go ahead and launch it. (For many, it will launch automatically when you plug in your iPad.)
Once iTunes is launched, it should automatically detect that a new version of the operating system exists and prompt you to upgrade to it. Choose Cancel. Before updating, you will want to manually sync your iPad to make sure everything is up to date.
After canceling the dialog box, iTunes should automatically sync with your iPad.
If iTunes doesn't automatically sync, you can manually do it by selecting your iPad within iTunes, clicking on the File menu and choosing Sync iPad from the list.
After your iPad has been synced to iTunes, select your iPad within iTunes. You can find it on the left side menu under Devices.
From the iPad screen, click on the Update button.
After verifying that you want to update your iPad, the process will begin. It takes a few minutes to update the operating system during which time your iPad may reboot a few times.
After updating, you may be asked a few questions when your device finally boots back up. This is to account for new settings and features.
Cheers, Tom -
Having difficulty connecting my Ipad to FaceTime and messages. I've updated the latest software and have WI-FI/3G coverage but it keeps saying: "could not sign in, please check your network connection." Can anyone help?
Have you tried a reset? Hold down the home button along with the sleep/wake button until you see the apple, then let go.
-
I lost all my data while doing the latest software upgrade, how do I get it back if I dont have a backup on iTunes?
If you don't have a backup, then all your pics/text/notes are gone.
You can sync back music and app. If you were syncing your contacts with a program in itunes, then you'll get that back.
Not sure why you didn't do a backup, especially prior to doing an upgrade. -
After update the latest photoshop cc 2014,contact sheet font can't set what point size I want
After update the latest photoshop cc 2014,contact sheet font can't set what point size I want.
Yes I do,but I don't understand that :
Wed Oct 22 2014 16:55:21 GMT+0800 -
CSXBridge.runFromBridge()
Wed Oct 22 2014 16:55:21 GMT+0800 - Sending to PS: [
/My_Job/LP_10-14/Michael%20Sloyer/Sloyer%2020x30-1_CC.tif,
/My_Job/LP_10-14/Michael%20Sloyer/Sloyer%2020x30-2_CC.tif,
/My_Job/LP_10-14/Michael%20Sloyer/Sloyer%2020x30-3_CC.tif,
/My_Job/LP_10-14/Michael%20Sloyer/Sloyer%2020x30-4_CC.tif,
/My_Job/LP_10-14/Michael%20Sloyer/Sloyer%2020x30-5_CC.tif,
/My_Job/LP_10-14/Michael%20Sloyer/Sloyer%2020x30-6_CC.tif,
/My_Job/LP_10-14/Michael%20Sloyer/Sloyer%2020x30-7_CC.tif,
/My_Job/LP_10-14/Michael%20Sloyer/Sloyer%2020x30-8_CC.tif,
/My_Job/LP_10-14/Michael%20Sloyer/Sloyer%2020x30-9_CC.tif,
/My_Job/LP_10-14/Michael%20Sloyer/Sloyer%2020x30-10_CC.tif,
/My_Job/LP_10-14/Michael%20Sloyer/Sloyer%2020x30-11_CC.tif,
/My_Job/LP_10-14/Michael%20Sloyer/Sloyer%2020x30-12_CC.tif,
/My_Job/LP_10-14/Michael%20Sloyer/Sloyer%2020x30-13_CC.tif,
/My_Job/LP_10-14/Michael%20Sloyer/Sloyer%2020x30-14_CC.tif] -
I tried to update the latest software update for my MacBook pro (which was on 10/12) and after it started to update it restarted like normal but when it started back up it was running painfully slow and none oft programs will open.They all quit unexpectedly. iTunes microsoft word all of them quit unexpectedly. Help!
Exact same problem with my 2010 MBP 2.4ghz 4gb ram 10.6.8. iTunes said update was needed, Software Update ran with various updates including a security update, truthfully didn't pay much attention, I always install the Apple updates. After the restart it took 3-4 times longer than normal to get to the login screen, same to get to the desktop but I'm familiar with that occurring on update restarts. Unfortunately it got worse from there. Performed a full shutdown and startup. Same long boot. After the desktop finally loads every mouse button press received a 2 minute beachball. I use menu-meters and both processors are under 10%. Waited a few minutes for disk utilities to launch, repair permissions estimates 3 hours for a typical <10 minute process. Activity monitor shows nothing over 10% CPU most of the time however ReportCrash pops to the top often. Any suggestions would be greatly appreciated. BTW zero problems until this update.
-
I was updating the latest software i.e iOS 6 on 3gs and battery got finished and now I cant turn my phone on and when I update it with itunes error 3194 comes up
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
My ipod touch has froze since i updated the latest software please help !!!
my ipod touch has been stuck on the apple screen for two days now it wont charge either, it was fine until i updated the latest software with icloud x please help !!!!!!!!!!!!!!!!!!!!!!!
please help me! its not giving me any new ipod software and it also tells me that i cant get any new apps because i dont have the latest software or something stupid. how did you fix yours? i also have the latest version of iTunes and my ipod touch is 2nd generation
-
My Air shuts down while on Internet
Hello,
My MacBook Air shuts down without warning and after it restarts I get this message:
Interval Since Last Panic Report: 69116 sec
Panics Since Last Report: 1
Anonymous UUID: 1AE01B99-A3A7-7BEE-8411-00881ACA3F85
Sat Jan 5 14:55:13 2013
panic(cpu 0 caller 0xffffff801b6b7bd5): Kernel trap at 0xffffff801b997a33, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000028, CR3: 0x000000004a5ee000, CR4: 0x0000000000000660
RAX: 0x0000000000000000, RBX: 0x0000000000000000, RCX: 0x0000000000000000, RDX: 0x0000000000000000
RSP: 0xffffff805af33150, RBP: 0xffffff805af33230, RSI: 0xffffff805af332c8, RDI: 0xffffff8026e5c388
R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0xffffffffffffffff, R11: 0x00000000ffffffff
R12: 0x0000000000000001, R13: 0x0000000000000001, R14: 0xffffff802657f4c0, R15: 0x0000000000000000
RFL: 0x0000000000010246, RIP: 0xffffff801b997a33, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000028, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff805af32df0 : 0xffffff801b61d626
0xffffff805af32e60 : 0xffffff801b6b7bd5
0xffffff805af33030 : 0xffffff801b6ce4ed
0xffffff805af33050 : 0xffffff801b997a33
0xffffff805af33230 : 0xffffff7f9d84d240
0xffffff805af33260 : 0xffffff7f9d8531fd
0xffffff805af33330 : 0xffffff7f9d851ef5
0xffffff805af337e0 : 0xffffff7f9d8510ad
0xffffff805af33c80 : 0xffffff801b9b1fd0
0xffffff805af33ce0 : 0xffffff801b99803c
0xffffff805af33dd0 : 0xffffff801b9a08ad
0xffffff805af33ed0 : 0xffffff801b9a0535
0xffffff805af33f60 : 0xffffff801b9e1533
0xffffff805af33fb0 : 0xffffff801b6cea1d
Kernel Extensions in backtrace:
com.astrill.macproxy.kext(2.0.3)[42C01963-02DD-31B2-9E76-DB66BF06AD64]@0xffffff 7f9d84b000->0xffffff7f9d857fff
BSD process name corresponding to current thread: BitTorrent
Mac OS version:
12C60
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x000000001b400000
Kernel text base: 0xffffff801b600000
System model name: MacBookAir3,2 (Mac-942C5DF58193131B)
System uptime in nanoseconds: 51807741561661
last loaded kext at 41901899856524: com.apple.filesystems.msdosfs 1.8 (addr 0xffffff7f9d8ea000, size 65536)
last unloaded kext at 41983501009527: com.apple.driver.AppleUSBCDC 4.1.22 (addr 0xffffff7f9d8dc000, size 12288)
loaded kexts:
com.astrill.macproxy.kext 2.0.3
com.rim.driver.BlackBerryUSBDriverInt 0.0.74
com.apple.filesystems.msdosfs 1.8
com.apple.filesystems.smbfs 1.8
com.apple.driver.AudioAUUC 1.60
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.driver.ApplePlatformEnabler 2.0.5d4
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.1f2
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.driver.AppleMikeyDriver 2.3.1f2
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleBacklight 170.2.3
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.GeForce 8.0.0
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AirPort.Brcm4331 602.15.22
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleUSBHub 5.2.5
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleUSBOHCI 5.2.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.nvidia.nv50hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IONetworkingFamily 3.0
com.apple.driver.AppleMCP89RootPortPM 1.11
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.driver.NVSMU 2.2.9
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.driver.AppleKeyStore 28.21
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOStorageFamily 1.8
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.2
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookAir3,2, BootROM MBA31.0061.B07, 2 processors, Intel Core 2 Duo, 1.86 GHz, 2 GB, SMC 1.66f60
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR3, 1067 MHz, 0x02FE, 0x45424A3130554538454655302D41452D4620
Memory Module: BANK 1/DIMM0, 1 GB, DDR3, 1067 MHz, 0x02FE, 0x45424A3130554538454655302D41452D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD1), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 11 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en0
Serial ATA Device: APPLE SSD TS256C, 251 GB
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26100000 / 2
USB Device: FaceTime Camera (Built-in), apple_vendor_id, 0x850a, 0x24600000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x04500000 / 3
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821b, 0x04530000 / 5
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0240, 0x04300000 / 2
The only program I can recognize there is BitTorrrent but 2 weeks ago I could use it without any problems. Is it possible that my ISP is shutting down my computer?
Thank you.oamorales wrote:
Hello,
My MacBook Air shuts down without warning and after it restarts I get this message:
Interval Since Last Panic Report: 69116 sec
Panics Since Last Report: 1
Anonymous UUID: 1AE01B99-A3A7-7BEE-8411-00881ACA3F85
Sat Jan 5 14:55:13 2013
Kernel Extensions in backtrace:
com.astrill.macproxy.kext(2.0.3)[42C01963-02DD-31B2-9E76-DB66BF06AD64]@0xffffff 7f9d84b000->0xffffff7f9d857fff
BSD process name corresponding to current thread: BitTorrent
The only program I can recognize there is BitTorrrent but 2 weeks ago I could use it without any problems. Is it possible that my ISP is shutting down my computer?
Thank you.
Try running your Mac with BitTorrent not installed (or at least not running) and also uninstall your proxy or vpn software from ASTRIL, which is also highlighted in the crash report. First try using your Mac with both of these extensions/softwares disabled or uninstalled. If it works properly, you will know that one of them is the culprit. -
When using my ipad air it keeps coming off the page I'm on or app I am using and going back to the home screen. Also when using my ipad the screen will go white with a black apple icon in the middle for about 20 seconds then it makes a ping sound and goes to the home screen. Could anyone help please. Thank you :-)
Read here:
http://help.apple.com/ipad/8/#/iPad9a245e3e -
My iPhone 5 froze while updating the latest IOS7 software.
I tried to update the latest ios 7 software update and my phone froze. I can't do anything.
Try a Reset...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
If no joy...
1) Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download
Maybe you are looking for
-
How do i use the airport extreme to extend my wireless network
How do i connected my airport extreme up to my existing network so that it can extend my wireless through out the house ?? Can it be done wirelessly or do i need an ethernet cable thats about 10m ? Keith
-
How do I delete photos from iPod Touch? Some photos do not have the trash basket option!
How do I delete photos from iPod Touch? Some photos do not have the trash basket option! When I first synced my iPod Touch with my laptop, it uploaded a lot of photos onto the iPod. I now wish to delete those but it does not seem as a straight forw
-
Help needed in XY graph inlabview
can any 1 tell me how to control the x-axis value to generate a ramp signal of defined ramp rate or slope
-
Auto printing transfer order issue
hi, TO is automatically generated upon the MIGO GR MvT 101 based on the material doc#, TO supposes to print automatically at this point, but it just not happening! i have to manually print out through SP02, TO is in spool. the status is 'error" doesn
-
TS1347 Emailed calendar events won't sync with ipad calendar
Ever since I have updated to iOS 7, when I receive emails that have calander events in them I am no longer able to click the attached event and see the information or update it into my ipad calander. How would I fix this?