TS3274 My iPad is frozen with the apple icon?

My iPad is frozen on a black screen with the apple icon in the middle.  I can't power on or off?

Did you try rebooting the iPad?
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

Similar Messages

  • HT4623 My iphone is frozen with the apple icon and progress bar at 5% cannot update

    My iphone4 is frozen with the apple icon and progress bar at 5% cannot update

    Same issues here.
    iPhone 5 was fine until I restarted the device... now the screen flickers on and off (with the white Apple logo
    and frozen progress bar overlayed on the screen).
    When I try to restore, I get a "-1" error.
    Well I just looked over at the screen, and everything is now fine. No flickering, no logo... the screen looks normal.
    Hmmm...

  • HT4061 My iPad is frozen with the iTunes icon on the screen and the USB Cable with an arrow pointing to iTunes icon.  How do I get the device unfrozen?

    One of my users let his wife use his iPad 3 and now the device is forzen with the itunes icon appearing on the screen along with the USB charging/interface cable with an arrow pointing to the iTunes icon.
    How do a reset the device or clear the message?
    BillyD

    OhMyPizzaPie wrote:
    ...the device is forzen with the itunes icon appearing on the screen along with the USB charging/interface cable with an arrow pointing to the iTunes icon.
    1: Connect the device to Your computer and open iTunes.
    2: If the device appears in iTunes, select and click Restore on the Summary pane.
    Restoring  >  http://support.apple.com/kb/HT1414
    3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
    Make sure you have the Current Version of iTunes Installed on your computer
    iTunes free download from www.itunes.com/download
    Note on Recovery Mode.
    You may need to try this More than Once... Be sure to Follow ALL the Steps...

  • TS3274 My ipad wont turn on. The screen is frozen with the apple icon in the middle.

    It is frozen on the screen that shows when you try to turn it back on. Also, my back camera isnt working. Only the front one is working and I havent done anything to the back camera. Please help

    Have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds, after which the Apple logo should re-appear and it will hopefully reboot - you won't lose any content, it's the iPad equivalent of a reboot.
    If it does boot up properly and the camera is still not working then try closing the Camera app completely and see if it works properly when you re-open the app : from the home screen (i.e. not with the Camera app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Camera app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.

  • Hi have brand new ipod touch and the screen has frozen with the apple icon and a blank recharge bar below it any ideas how to fix this please

    u there

    Have you tried resetting the iPod:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    Next connect it to your computer and try to restore the iPod via iTunes on your computer.

  • Hi - I was updating the operating system on my I-Pod touch (to Ios 5). After the download finished an error message re my touch came up. The Ipod has frozen, with the apple icon and an empty bar on the screen. I can't hard reset. Help!

    Have checked and have the latest version of I tunes.

    What did the error message say? The following lists the common error messages and their resolutionL
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    For your immediate problem,:
    - Try placing he iPod in recovery mode and then restore via iTunes. For recovery mode:
    iPhone and iPod touch: Unable to update or restore
    - Next try DFU mode:
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - Last, let the battery fully drain. Then cahrge and try agin.

  • My update failed and now my phone is frozen with the apple symbol

    I was updating my iPhone and it failed and now my phone is frozen with the Apple Icon.  It wont turn off or anything

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

  • My iPad is frozen with the message not enough storage.  Options are close and settings but it will not respond to buttons and will not allow me to turn it completely off.  How do I get past that message?

    My iPad is frozen with the message not enough storage.  Options are close and settings but it will not respond to buttons and will not allow me to turn it completely off.  How do I get past that message?

    Delete some apps, files, photos, videos, movies, etc to free up some space.
    How much space is your Other using? You may be able to reduce.
    How Do I Get Rid Of The “Other” Data Stored On My iPad Or iPhone?
    http://tinyurl.com/85w6xwn
    With an iOS device, the “Other” space in iTunes is used to store things like documents, settings, caches, and a few other important items. If you sync lots of documents to apps like GoodReader, DropCopy, or anything else that reads external files, your storage use can skyrocket. With iOS 5/6, you can see exactly which applications are taking up the most space. Just head to Settings > General > Usage, and tap the button labeled Show All Apps. The storage section will show you the app and how much storage space it is taking up. Tap on the app name to get a description of the additional storage space being used by the app’s documents and data. You can remove the storage-hogging application and all of its data directly from this screen, or manually remove the data by opening the app. Some applications, especially those designed by Apple, will allow you to remove stored data by swiping from left to right on the item to reveal a Delete button.
     Cheers, Tom

  • I was updating my ipod and had to stop it so held down the power and home buttons. Now my ipod is frozen with the apple logo showing. The computer will not recognise it so it will not charge or restore. Is there anything that I can do myself?

    I was updateing the software on my ipod through the wireless straight to the ipod and had to stop so held down both the power and the home buttons. Now the screen is frozen with the apple logo and the normal 'unfreeze' technique won't work. The computer does not recognise the ipod so will not charge or restore it. Is there anything that I can do myself?

    Unplug it and let unit go dead. Then hold your Home button down and plug the USB power cord back in. iTunes should see it and then restore.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • TS2771 my ipod touch is frozen with the apple logo on the screen, won't turn off, have already reset it and it still sits the same...logo on screen.  Can anyone help me out?

    My IPOD TOUCH is frozen with the Apple logo sitting there on the screen.  I have already reset the ipod because it was freezing up so I reset it, but now it won't shut off or got o main screen it just sits with the logo on it.  I can't turn it off.  The screen will also flash as though it will turn off then goes back to the logo screen.  Does anyone know what the heck is going on with my IPOD?  It's reall frustrating me...ALOT!!! 

    - Try:
    iOS: Not responding or does not turn on
    - If not successful, let the battery fully drain. After charging for at least an hour try again
    - If still not successful, time for an appointment at the Genius Bar of an Apple store.

  • My ipad 2 turnes to black screen with the apple icon in the middle, it just hanged and i have to restart it?! so why this is happening ?! is there is an error or something i can do to prevent doing this ?!

    my  new ipad 2 turnes to black screen with the apple icon in the middle while using it or if i just left it locked for a while, it just hanged and i have to restart it?! so why this is happening ?! is there is a productio error or something i can do to prevent doing this ?!
    Appreciate responding as soon as possible.

    No, it's definitely not normal. Your User's Guide recommends a series of troubleshooting steps to go through when your iPad is misbehaving: As you're already in effect doing the first of the main steps, a Restart of your iPad, and that's not curing it, move on to the next .. a Reset.
    To do this, press and hold both the Home and the Sleep/Wake buttons for about 10-12 seconds, until the display blanks and the red Power Off slider appears. Continue holding the buttons until the slider disappears, replaced by the black screen and white Apple logo.
    This shows your iPad is starting to reboot. Release the buttons and allow the process to continue until the Lock screen appears again, then slide the slider to complete the process.

  • I was trying to update my iPhone but now it is frozen on the black screen with the apple icon. It won't do anything

    I was trying to update my iPhone but now it is frozen on the black screen with the apple icon. It won't do anything. Any suggestions?

    Is your iphone hacked/jailbroken?

  • In the middle of my last update it stopped updating in the because of an unknown source, and now my screen on my iphone is frozen with the apple logo and a loading bar. Help??

    in the middle of my last update it stopped updating in the because of an unknown source, and now my screen on my iphone is frozen with the apple logo and a loading bar. Help??

    Unknown "source"?  Do you mean unknown "error" followed by a number?
    http://support.apple.com/kb/TS3221
    Follow the instructions in the article.  When you connect your phone again, you may have to press both the home and sleep/wake buttons until the Apple logo reappears, then continue pressing the home button until iTunes detects the phone in recovery mode.

  • Tryed to update my ipod touch last night, today it is frozen with the Apple symbol on the screen.

    tryed to update my ipod touch last night, today it is frozen with the Apple symbol on the screen.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

  • HT4623 my i 4 has just frozen with the apple logo on the screen and a bar underneath it?

    just updating my software on my i4 it has now frozen with the apple logo and a inch long bar under the logo,i cannot swicth it off or anything??  Help

    - Try:
    iOS: Not responding or does not turn on
    - If not successful, let the battery fully drain. After charging for at least an hour try again
    - If still not successful, time for an appointment at the Genius Bar of an Apple store.

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