TS3274 My iPad was working fine. It should be charged 100%. I turned it off and when I went back later it will not turn on or take a charge. Sue
My other iPad is only 5 months old. It was working fine but after I turned it off - now it will not turn back on.
If you are using iTunes 11 - it helps if you enable the sidebars if its not visible. From the iTunes menu at the top go to View>Show Sidebar. If iTunes does recognize the iPad, it should appear under the devices heading in the sidebar.
If it does not appear in the sidebar, you can try restoring using recovery mode. Recovery mode will totally erase the device so I hope that you have a backup that you can restore from. If you sync with iTunes, you will be able to sync all of your content back to the iPad after the backup is restored.
You can read about recovery mode here.
http://support.apple.com/kb/ht4097
Here are the Recovery Mode Instructions
Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button.
If necessary, open iTunes. You should see the recovery mode alert that iTunes has detected an iPad in recovery mode.
Use iTunes to restore iPad.
Similar Messages
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The Ipad Air was working fine - then it went blank. It will not turn on again. It was fully charged It is less than 2 months old.
A reset may help. Tap and hold the Home button and the On/Off buttons for approximately 15-20 seconds, until the Apple logo reappears. When the logo appears, release both buttons.
No content is affected by this procedure. -
Ipad was dropped onto carpeting and the screen just went blank. It will not show turn off slide, nor will it display the apple icon. Pusing both home and on/off button together also does nothing. The screen barely displays any light when the home button is pushed. I am able to sync it but the screen is not displaying anything.
A few iPad users have been successful in "reviving" an iPad after a drop. Turn the iPad over and give it a HARD SLAP in the back. May take several slaps.
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
I am completely confused by this. Should all photos loaded into iphoto show up? What makes some different from others? Does it matter if they are on the desktop first, straight off the camera, or sent to me via email?? Why should they be different in any way? I just worked on 2 differnt photos - one was sent to me via email, placed on the desktop and dragged into iphoto. It shows up as an event. The other was sent via email, saved directly from the email to iphoto - I went in and edited it and now it is nowhere to be found. Help!!!!
In your post here you say:
But I can find the photo when desperate by searching the computer through another system. When I find the photo, it has all the iphoto edits made, but it is NOT in iphoto.
What "other system" are you using to search? And, when you find the Photo, where is it?
Storing files in folders is not using a Photo program at all, it's just using the file manager for the job. You can do this on your Mac just as easily as on your Windows box, with the same advantages (it's easy to understand) and limitations (it's inflexible, limited and treats your photos the same way as it treats your text files.)
iPhoto is a different kind of program alright, and once you finish the learning curve - and for most folks, that's not very long - you may see some additional advantages over storing files in folders. Maybe you won't. It's not for evertbody, but frankly, "if all your friends" can "never find any photos they are looking for" when iphoto offers far more ways to manage, arrange, categorise and seach for your photos than the file manager does, then perhaps you need to look closely at your friends
Seriously: I post this for folks who are getting to know iPhoto for the first time. It's just one way of using the app, but it does demonstrate what I mean by being more flexible than the file manager:
I use Events simply as big buckets of Photos: Spring 08, July - Nov 06 are typical Events in my Library. I use keywords and Smart Albums exensively. I title the pics broadly.
I keyword on a
Who
What
Where basis (The When is in the photos's Exif metadata). I also rate the pics on a 1 - 5 star basis.
Using this system I can find pretty much find any pic in my 39+k library in a couple of seconds.
So, for example, I have a batch of pics titled 'Seattle 08' and a typical keywording might include: John, Anne, Landscape, mountain, trees, snow. With a rating included it's so very easy to find the best pics we took at Mount Rainier.
File -> New Smart Album
set it to 'All"
title contains Seattle
keyword is mountain
keyword is snow
rating is 5 stars
Or, want a chronological album of John from birth to today?
New Smart Album
Keyword is John
Set the View options to Sort By Date Ascending
Want only the best pics?
add Rating is greater than 4 stars
The best thing about this system is that it's dynamic. If I add 50 more pics of John to the Library tomorrow, as I keyword and rate them they are added to the Smart Album.
In the end, organisation is about finding the pics. The point is to make locating that pic or batch of pics findable fast. This system works for me. -
My iPhone wont work because of the screen but it still vibrates, makes noise, and turns on and off. Can apple either restore my phone or is there something else that can be done?
Standard troubleshooting...
1. Try a Restart by pressing the sleep/lock button until you see the slider. Slide to power off. Restart by pressing the sleep/lock button until you see the Apple logo.
2. Try a Reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider if, it comes up. Takes about 5-15 secs of button holding and you won't lose any data or settings.
3. Remove all apps from Recently Used list...
- From any Home Screen, double tap the home button to bring up the Recents List
- Tap and hold any icon in this list until they wiggle
- Press the red (-) to delete all apps from this list.
- Press the home button twice when done.
4. If still a problem restore with your backup.
5. If still a problem restore as new, i.e. without your backup. See how it runs with nothing synced to it.
6. If still a problem, it's likely a hardware issue. -
My iPad was working fine until Tues. Night. I went to go on facebook and it shows a white page like it is coming on the it goes back to the home page. I have turned it off, deleted Facebook and put it back on but it still does the same thing. What can I do?
Morning DeeHutton,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Best of luck,
Mario -
iPad was working fine yesterday - day 3 being in London - but is not picking up carrier today - what can be done?
Are you referring to wifi or cellular?
Cheers, Tom -
Sign into iCloud pop-up message on iPad2 won't disappear off screen, have reset password multiple times but it is saying incorrect. Please HELP unable to use iPad as message appears every few seconds, iPad was working fine until now.
After the restore did the phone work properly for a while? Say, a day or so?
If so it is possible you have an app that doesn't let go of memory properly. I reboot my iPhone ( hold sleep/wake and hole till you see the apple logo) every few days. This resets the memory. The iPhone OS has doesn't seem to mange memory very well yet. So a reboot will help with that. I have had my phone almost slow to a stop before I started rebooting. Always reboot after installing a new app. Also do you close all pages in Safari when you are done? This is a good practice. Safari will run in the background and use processor time and drain your battery quicker. Create a new blank page then close all others when you are done browsing for a while. I have also found that certain web site that have animated images like weather maps will turn the phone into molasses. As soon as i close that page it gets faster.
If all of the above have no effect then as Tamara said it is time for a trip to the Genius bar.
Good luck -
Hi, my Ipad was working fine but if I try to send an email, a note pops up that my email address has been rejected by the server, what does this mean? I am still receiving emails and can access websites through Safari.
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
http://support.apple.com/kb/TS1944
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iCloud: Create a group and add contacts to it
http://support.apple.com/kb/PH2667
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom -
Ipad was working fine and now has black screen and wont turn off or on or do anything
Ipad was working fine and now is a black screen. Won't do anything now
Is it charged? If not charge it with the supplied charger.
If charged, have you tried resetting your iPad?
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds).
No data will be lost. -
I have been opening up my photos from My Pictures folder and Elements 12 opens up but the photo doesn't appear in the image screen. Over the weekend it was working fine. I tried the other photo software I have and they open up in those but not in the elements 12.
Which operating system are you running on?
How are you trying to open the photos?
- from windows explorer? - double licking or right clicking and selecting Open with?
- by loading the editor and go to File -> Open?
Looking back at your other threads you seem to have had this problem before - what keeps changing?
Brian -
HI ive been phonless since night and im really worried, wondering if anyone can give me some advice! so yesterday my iphone 4 running on 5.1 battery died on me completely,so i placed it to charge and walked off and when i came back about 3 hrs later it was still not charging. The entire night i tried to reboot it and nothing works! itunes wont even recognize it on my mac!:(please help!
Try a reset by pressing and holding the home and power buttons for 15-20 seconds until the white Apple logo appears.
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I have full membership to CC and have been using it for 4 months. Randomly Photoshop stopped opening jpgs, so I uninstalled and re-installed. Photoshop then stopped working all together. I signed out of the app manager and when I signed back in all my info was gone and only "TRIAL VERSIONS" of CC apps were available. I paid for this software. I need to be able to download it again.
Wow, Karan Taneja, you've just embarrassed yourself on a worldwide support forum. Not only is your post ridiculous and completely inappropriate for a technical support forum, but it also shows your ignorance as to whom you think the audience is. Apple is not here. It's users, like you.
If you would have spent half the time actually reading the Terms of Use of this forum that YOU agreed to by signing up to post, as you did composing that usesless, inappropriate post, you (and the rest of us on this forum) would have been much better off. -
I recently updated my iPad and when I went back to read a book that I had purchased I'm getting error messages and whole chapters are missing. I tried re-syncing with my mac book and nothing changed. Any help to restore my book completely?
Try a system reset. It's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If that doesn't work, you'll need to do a time-consuming "Restore." -
I was trying to update my phone to ios 7. There was an error and it stopped. Now my phone will not turn on.
Try recovery mode as described here. You may have to try to enter recovery mode more than once to succeed.
http://support.apple.com/kb/ht1808
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