TS3274 My moms ipad has a message displayed on the screen that we cannot get off!! (won't turn off, or can't press bottom button to get out of it)

We have plugged it in and everything. The message says something about plugging it in to backup. She has had it plugged in to charge over night and nothing, also plugged it into her computer over night and nothing....Can anyone help???? Thanks!!

A reset should help. Tap and hold the Home button and the On/Off button at the same time for approximately 10-15 seconds, until the Apple logo reappears. Release both buttons and await Resart.

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Try a reboot by holding both the power and home buttons until the apple logo appears, ignore the red slider if that appears. See if that clears the glitch.

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Hi Bev076,
I would try these ideas first:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If that doesn't resolve the situation, I would suggest reporting it:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Take care,
- Ari

TS3274 My mini Ipad has somehow gone into a enlarged picture mode which is making it very hard for me to use. I cant seem to get it back to normal size. Can anyone advise me please. Val.

My mini Ipad has somehow gone into a enlarged picture mode which is making it very hard for me to use. I cant seem to get it back to normal size. Can anyone advise me please. Val.

Hi Lismoyne29,
It sounds like you may have accidentally activated zooming in your Accessibility settings. Here is an article that can tell you about this feature and how to deactivate it:
Zoom - iPhone
http://help.apple.com/iphone/8/#/iph3e2e367e
Take care, and thanks for visiting the Apple Support Communities.
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TS3274 iPad has a vertical line on the screen ?

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TS3274 My moms ipad has a message displayed on the screen that we cannot get off!! (won't turn off, or can't press bottom button to get out of it)

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