TS3274 Password not working on ipad

My child set up a password on the ipad.
She is now trying to log in and it won't take the password that she claims she set it up as.
We are locked out of the ipad for an hour now.
Is there something I am able to do?

Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times.

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本邮件自动发送，请勿回复。
您好，sarahodonnell79：Skype管理器分配的Skype点数
管理员Brian Leahy（来自Skype管理器Recognize polite beauty）为您分配了一些Skype点数。您可以立即开始使用该功能。
以下是为您分配的内容：
Skype点数：EUR 8.00
您的Skype用户名为sarahodonnell79 日期：2012-10-3
查看您的Skype帐户
Skype点数的用途：
拨打世界各地的座机和手机通过Skype WiFi使用WiFi热点激活Skype To Go号码启用呼叫转移
如果需要协助或想要申请其它Skype功能，请联系您的管理员，他们的详细资料位于成员列表。或者，如果需要任何其它帮助，请查看Skype的支持页面。
我们希望您尽情享受使用Skype点数的乐趣。
谢谢！ Skype同仁

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