TS3274 Screen frozen with iTunes and USB cord

Sceen is frozen. Has an iTunes logo and a USB cord on the screen.  This happened after a softwear update.  It's the latest iPad

Frozen or unresponsive iPad
Resolve these most common issues:
    •    Display remains black or blank
    •    Touch screen not responding
    •    Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
 Cheers, Tom

Similar Messages

  • Screen frozen, with picture of usb cord?

    what does it mean when screen freezes and its showing a usb cord with arrow pointing up to itunes with a circle with musical note in it?

    Connect the iPod to your computer and restore via iTunes
      iTunes: Restoring iOS software

  • My 4s is frozen with itunes and usb on screen, after trying to instal update?

    Hello,
    I tried to update the latest software but it failed, I now have a frozen phone with usb and itunes symbols and nothing else, I have tried pushing home and start button do not reset, any way to fix?

    I tried this, but the itunes does not recognise the iphone at all and will not allow me to restore

  • HT201263 Logo Itunes and USB Cord

    updated to the ios7.1.1 and on get the Logo itunes and USB cord picture on screen and nothing works. Doesn't sync up, doesn't pwr off, doesn't reset with the home and sleep buttons. Nothing I do seems to have any affect. What is the problem here???
    Thanks,
    Mike

    If it is showing you the itunes-connect screen it is in recovery mode and you must restore using the recovery mode instructions in http://support.apple.com/kb/HT1808

  • Even after doing the recovery of my iphone 4,  still i am getting a picture with itunes and usb port in phone.  showing only the emergency call

    I did a recovery of my iphone4.   After extracting,  recovery and verifying  completing,  my iphone restarted.    But still i can only see the picture with iTunes and USB port in the iphone 4.   Only the emergency call is allowed.
    After recovery and re-start of my iphone4  the itunes doesn't detect my phone.       What should i do now

    DFU Mode and restore again, if it doesn't work, well then...I suggest you try using a custom firmware maker (sn0wbreeze), NOT for the jailbreak, just to try and fix your phone.

  • Iphone stuck with itunes and usb symbol, havent got disk help!!!

    i have my itunes uptodate but the iphone is stuck with the itunes and usb symbol on screen, i havent got the disk for the computer either :/

    daniellefromnottingham wrote:
    the disk for the iphone, and the iphone doesnt show up on itunes at all
    There is no "disk".  You have iTunes.
    Have you tried a different cable, a different USB port, rebooting the computer?

  • Iphone stuck with itunes and usb logo even when not plugged in

    hi i tried to update to the ios 6.0.1 and now my iphone 4 is stuck in recovery mode and i have tried everything. It even shows the itunes and usb even when it isnt plugged in. I can restore from icloud cos i hadnt finished signing up on my device. I need help quick! thankyou

    Place the device in DFU mode (google it) then restore as new.

  • My ipad is frozen at itunes and usb screen how do iget pass this screen?

    my ipad is frozen at itunes usb and will not open how do i get pass this screen?

    Please
    What does this have to do with iDVD.
    Kindly re-phrase Your question or ask in an appropriate forum e.g. iPad or iTunes ?
    Yours Bengt W

  • My iPod touch displays a iTunes and USB cord picture.

    Tried to update to ios 6 and got the iTunes logo with the USB cord picture on the screen.  Tried to restore and is frozen.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • HT201210 my iPhone 4 is not working since I uploaded to the ios7 software.  The screen is frozen with iTunes and an arrow from a plug.

    My iPhone 4 is not working since I upload the ios7 software.  The screen is frozen iTunes with an arrow from a plug (as if asking me to sync with my computer, which I no longer have).  Cannot turn phone off.

    Restore.

  • TS3694 was downloading up on Iph 5 & screen frozen with itunes logo & pic of cord, can't restore online, tried to power down ph, any ideas??

    Does anyone know how I can get my I-phone to reset?

    A lot of forums I've read said to put it into dfu mode or "connect to iTunes" to restore b
    You want it in recovery mode, not DFU, which is used for hacking or on already hacked phones
    What is Difference Between Recovery Mode and DFU Mode
    Error 21 usually means there is hardware damage,
    Check for hardware issues
    Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
    Please apple fix,
    Who are you talking to?  This is a user-to-user support forum, not Apple.

  • Iphone 3gs had screen with itunes and usb cable. tried to do a restore, said it cannot be restored, unknown error occured: error code 1013. I've tried several times, no luck.

    I read on several sites where you go to windows/system32/drivers/etc/hosts and delete gs_apple.com or something like that. I went there, there is no such file or anything with apple in it.
    Any suggestions?

    Click 1013 on that page  --->  iOS: Resolving update and restore alert messages

  • I dropped my iphone4 on the ground , now it is stuck in recovery mode with itunes and usb , when i do the restore process it comes up with an error(21).. what should i do? plz help

    iphone stuck on recovery mode,,, cannot restore due to error 21. tried all ways to solve the error, but no use... plz help

    Hi D’pak,
    Thanks for using the Apple Support Communities. I understand that you are receiving error 21 when attempting to restore your device in recovery mode. The following resource provides troubleshooting information for this error message:
    Get help with iOS update and restore errors - Apple Support
    http://support.apple.com/en-us/TS3694#hardware
    Check for hardware issues
    Related errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    These errors mean that your device or computer might have a hardware issue that stops the update or restore from completing.
    Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
    Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
    Make sure that your security software and settings are allowing communication between your device and update servers.
    If you still see the error message when you update or restore, contact Apple support.
    - Matt M.

  • My phone is frozen with the itunes symbol and usb cord. Tried to update and cannot, any suggestions

    My phone is frozen with Itunes and a USB cord icons, I tried to shut it off and update and cannot..... any suggestions?

    First of all, your post says you have an iPhone 3G running iOS 6.0.1.  That is not possible, as the iPhone 3G cannot run any iOS past 4.2.1.
    So, if you simply made a mistake with that information, we can proceed.  If not, your iPhone was hacked or jailbroken, and likely cannot be saved.
    Try recovery mode as described below.  You may have to try to put the iPhone into recovery mode more than once.
    http://support.apple.com/kb/HT1808

  • My apple tv is not working, the only thing showing up on the screen is the apple box with a white usb cord connected to it under the hdmi plug in and next to it is an iTunes sign- how do i fix my apple tv?

    my apple tv is not working, the only thing showing up on the screen is the apple box with a white usb cord connected to it under the hdmi plug in and next to it is an iTunes sign- how do i fix my apple tv?

    Restore.

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