TS3274 Two days and I still get Cannot connect to iTunes Store on my ipad. But wifi is good. Don't know how to correct this problem.
I have gone to day and still get "Cannot conect to itune store" message on my ipad. My wifi connection is very good. I can run Safari and get mail and run all other apps that require internet.
i have the same problem and all anyone does on the forum is to refer me to the same help page from apple whcich is of noe help at all. my wifi is fine everything on the ipad works and connects except to the apps and itunes. can someone give me some real advice please. this problem is driving me crazy. ive searched forum after forum and i cant find nay real answers. thanks
Similar Messages
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i have an ipod touch and for some reason cannot connect to itunes store. I have full wifi and can get on my safari and was able to update my apps before. I can still get apps but when i try to update it says cannot connect to itunes store. Some1 help!
See these previous dicussions:
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities -
Why do I get "Cannot connect to ITunes Store" message on my IPad and IPhone?
Why do I get "Cannot connect to ITunes Store" message on my IPad and IPhone?
I have tried numerous times to connect to ITunes Store to update my current apps and continue to get this message. Apple has determined that it is not a device problem or an Apple problem. It has to do with ITunes. Can anyone help?I am having no problems downloading from the app store today. I just tried it again. However, I read some of those other discussions as well and there have been times when the iTunes or App Store has been out of commission. Don't hold your breath waiting for Apple to acknowledge it because that is not going to happen. That is not how they operate.
You can report it to them here ....
http://www.apple.com/support/itunes/contact/ -
I am trying to stream video from iTunes store for the last 2 days and all I get is the message "iTunes store is unavailable. Try again later." I have tried turning it off, unplugging all cords, restarting it, reseting it, restoring it, and signing in and out again. Netflix works, but iTunes seems to be bugging out. If anyone could help, it would be much appreciated. Thanks.
melaniefrommadisonville wrote:
I want to try to un-install iTunes then re-intstall but am a new mac user and don't know how to do this.
click here and follow the instructions. -
hi i have ipad mini i cant download any games.. i have internet connection. before i was able to do it but this past few days i cant it says cannot connect to itunes store i didnt update my ipad to ios 7 because it will make my ipad very slow like whT happen to my iphone, is that the reason y i cant
download games anymore?Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Reset all settings
Settings > General > Reset > Reset all Settings.
This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings. -
Keep getting "cannot connect to itunes store" when trying to update aps. help please.
am trying to update free aps on ipad mini. i key in itunes password but keep getting "cannot connect to itunes store" message. have changed password twice & password works on laptop. why won't it work on ipad?
Hello richvasmc,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Best of luck,
Mario -
Can no longer download apps, constantly get "cannot connect to iTunes Store"
Can no longer download apps, constantly get "cannot connect to iTunes Store"
Can connect to iTunes, Safari, Google et etc. No issue with our wifi/network, we also have another iPad which fas no problem downloading apps.Try syncing your iPad with your computer, that way it can update its version of iTunes.
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my iphone is not able to connect to itunes and shows the msg "cannot connect to itunes store"
Hello there, Nau1988.
The following Knowledge Base article should help with troubleshooting your issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
In your case, focus on the section titled "Troubleshooting on an iPhone, iPad or iPod Touch", there are detailed steps here for working to a resolution of your issue.
Additionally you might want to review the recommendations in this article as well:
iTunes for Windows: iTunes Store connection troubleshooting
http://support.apple.com/kb/HT1527
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
When updating my apps on the iphone through the App Store I keep getting "Cannot connect to iTunes store". Any suggestions?
100% solved the problem; thanks for the help friendo!
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My computer sees the auto duplexer on my Epson Stylus PX720WD but iworks says it is not installed. I have contacted Epson and I have the impression that they don't know how to solve this problem. Anyone got any ideas?
If you print to PDF first, and then print it from Preview does it work?
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just updated my iphone with iOS 7.0.2 and when I call or people call me, only one party can hear the other. Would you know how to fix this problem? Thanks
Hi Apple_Mom,
Thanks for visiting Apple Support Communities.
If you've noticed issues after updating to iOS 7.0.2, you may want to first update to iOS 7.0.3 which was recently released.
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If the behavior persists, the troubleshooting steps in this article can help:
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/TS1630
Cheers,
Jeremy -
My ipod 4 apps will not open i try to update and i get cannot connect to itunes store
My ipod 4 apps wil not open. They blink on then off real fast. I try to update but get the message "cannot connect to itunes store"> New apps work. I recently upgraded to windows 7, but our other ipod works fine. I recently deleted some songs and apps and since then have had this problem. i've tried all the suggestions I can find on appe support, nothing works
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item. -
I keep getting "Cannot connect to iTunes Store" message
Everytime I try to download an update or just a new app, I am asked to put in my password. I do that and I get a message that says "Cannot connect to iTunes Store". I have gone and changed my password and updated my info and I still am getting the same message. This just started recently.
So, I looked around the web for some solution as to how to fix this problem and found this:
http://ipad.about.com/od/iPad_Troubleshooting/ss/iTunes-does-not-recognize-iPad. htm
I did all of the things in this list and of course turning the iPad off then back on worked. -
Why do I get "cannot connect to ITunes store" message
I seem to be unable to connect to ITunes and keep getting the same message which says "cannot connect to ITunes store".
The iTune Store for music and video is not available in certain countries.
Which item I can buy in which countr (hit the Expand All Section to see details)
http://support.apple.com/kb/TS3599 -
Getting "cannot connect to iTunes store error from one appleID but another works fine
I have 2 apple ID's, a personal one, and one that me and a couple of coworkers share so that we can share apps we purchase. I cannot log into the shared AppleID from my ipad. I can from my PC so I know it is not an incorrect password or anything like that. I get the error "cannot connect to iTunes Store". Is this because too many of us are logged into the same apple ID at once? I tried changing the password so that it would kick everyone else off, but even with a new password I get the error. I am able to login with my personal apple ID just fine, so I know it's not an issue with my wifi or my ipad software (i don't think). anyone else experienced this and found a solution?
Hello 66ladybird88,
I understand you are trying to access the iTunes Store on your Windows computer but are getting an alert with the number 0x80092013. There is an article that address this kind of alert and has some great troubleshooting steps for resolution. I understand the alert in the article is slightly different than the one you are getting but I recommend the same steps listed.
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
Resolution
The cause for these issues is a program that monitors the Winsock protocol for Windows conflicting with Apple software. These programs usually use a Layered Service Provider (LSP) that can help identify the particular program installed. The programs that monitor this protocol have a variety of purposes, including security software, content filtering, and optimization of network traffic.
Thanks for reaching out,
-Joe
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