TS3274 Video and music won't play

I can't get the video's online or in my gallery to play. Same with any music, like Pandora Radio. I can't seem to find any online support for this issue. Can anyone help?

There is an issue with the latest iTunes version that is causing downloaded movies/songs from not playing on your computer, but should work on your iPod. Until Apple releases an update that'll fix this, this problem will probably not go away.

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Videos and Music won't play

Hey. I got my video iPod really recently at christmas, and everything's worked fine till now. I had my iPod plugged into my computer overnight to charge. This morning, I got up, turned off my computer, and unplugged my ipod.
Now, only some of my music plays. For instance, I might select a song and it plays fine. BUt sometimes, I'll select a song, and it'll switch to the "now playing" page like normal. displaying the name, time remainging, album art, etc. But only for a second. Then it'll skip ahead a few songs to the next one that plays normally.
Also, whenever I click on ANY of my videos (music videos, tv shows, movies, etc.) it just goes to a black screen and freezes for about thirty seconds (none of the buttons work) and then goes back to the menu I selected the video on.
The weirdest part is that I can connect my iPod to my computer and watch all of my vids and listen to ALL of my songs FROM THE IPOD, not the computer, and it works.
Please tell me what to do about this weird problem.

It sounds like you need to restore your iPod and re-sync your content to it.

Itunes progress bar is not moving and music won't play. I also have no audio from my laptop at all. Any ideas? I am running windows 8.

Have had no previous problems with iTunes but for past two weeks my I tunes progress bar is not moving and music won't play.
I also have no audio from my laptop at all. Any ideas? I am running windows 8.

I'm having the same incredibly frustrating problem. I have 50-60 GBs of music and now literally ALL OF A SUDDEN most of my mp3s won't play in iTunes. Of the songs that do play, many of them sound garbled (almost as if you were listening to them underwater). As others have noted, the songs do in fact play properly in other media players (VLC, MPC, WMP, etc).
I feel like I've tried just about everything but I can't seem to fix the problem. Nor have I been able to find any viable solutions after hours of scouring the internet. Here is a list of the steps I've taken so far, in chronological order:
1. Closed/re-opened iTunes
2. Re-booted computer
3. Uninstalled/re-installed iTunes
4. Tried deleting songs from iTunes library and then re-adding them, but after dropping files into the library they don't show up at all, iTunes refuses to import them
5. Downgraded from iTunes 8 to iTunes 7
None of these things have helped at all and I am amazed that even after completely uninstalling iTunes 8 and then installing version 7 I'm still experiencing the same problem. And, on top of things, I've found that iTunes 7 is not recognizing the ID3 tags for many of the songs it does import.
My apologies for the length of this post. I just want to be specific and provide as much info as I can so that maybe we can find a solution to this thing.
So, any help would be greatly appreciated. Thanks!

Have a new iphone 5S and music won't play when headphones are plugged in. Restored the phone and tried again without restoring my info. Any ideas on apps that cause this?

I just purchased a new iphone 5s and music would not play on it with headphones plugged in. They replaced the phone for me but it continued to do this. So I restored the phone and tried to play music on youtube before I restored all my settings and apps....Any suggestions on common apps that may cause this?

We have tried 3 different brands of headphones, including the apple set and auxiliary audio cord.
Also, music works fine before I load all my apps, hence why I ask if anyone knows about any kind of certain apps causing this.

After Sync Videos and music do not play

I did a recent sync with the latest iTunes and my Ipad3.2.2. After the sync the ITunes shows videos and music are loaded. Yet when I try to access on my Ipad it starts to show the library then closes.
I have tried the connect to another computer, the reset, the Restore. Just about everything but the macarena!
Any ideas, Thanks

MacAFP wrote:
Mac OS X / Chrome and Safari
You're dealing with two different plug-ins.
Flash Player (Mac HD/Library/Internet Plug-ins/Flash Player.plugin)
and "PepperFlash" (Applications/Google Chrome.app/Contents/Versions/34.0.1847.116/Google Chrome Framework.framework/Internet Plug-Ins/PepperFlash/PepperFlashPlayer.plugin)
And NetFlix uses the Microsoft SilverLight plug-in.
From SoundCloud support:
Why can't I hear tracks using Safari?
If you can't hear tracks on SoundCloud using Safari, please go to Safari ---> Preferences ---> Advanced ---> and un-check "Stop plugins to save power." Like this:
If YouTube works, it may be doing so in HTML5 mode which requires no plug-in. Do you use Apple's Firewall or (please say you don't) anti-virus?

I have a first generation apple tv synced to a itunes library on an external USB drive. Movies and Music Won't Play

Here's my setup. First Generation Apple TV. G4 Powermac running OS X 10.5.8 iTunes 10 with the Library stored on an External 3 Terabyte USB 2 drive. It's plugged into a PCI USB 2 card. Everything worked fine till I transferred my iTunes library to the external USB drive. Things seem to sync up fine. I have it set to copy TV shows to the Apple TV's internal drive and that seems to work but when I try to play music or movies that are streaming from the library, I get an error. With movies I get the "The selected video cannot be played. The format was not recognized." error. The movie and music list seems up to date but now it won't play. Did I waste my money on this external drive? How do I get this setup to work?

I don't think this will be a complete answer to your question, but may point you in the right direction.
I have a similar setup (same OS X and iTunes versions), but my library is on a network attached 2TB harddrive (vs a USB 2 drive). Mine works fine, both syncing (which you don't have a problem with) and streaming. It's possible that iTunes doesn't like the USB 2 drive, but I don't know. Are you able to watch TV shows on your PowerMac after having moved the files to the USB drive? If you can watch content on your laptop but not on your AppleTV, it suggests the Apple TV doesn't like the USB drive.
Perhaps you didn't transfer iTunes library content correctly. (Forgive me if I'm telling you things you already know.) The iTunes library consists of a list of content and it's location (local harddrive, network drive, etc.). If you simply moved the files, but didn't actually update the library with the new locations, this can explain why you can't stream the content. The Apple TV displays what is in the library, but cannot play it if the library entry is pointing to the wrong location. Note: This "library update" I'm referring to is not the same as simply changing the iTunes media folder location in iTunes > Preferences > Advanced.
When I moved my content to an external drive, I had to delete everything in my iTunes Library, then re-import everything (File > Add to library). Don't let the phrase "delete everything in my iTunes library" freak you out. Deleting entries in the library is not the same as deleting the files (which you definitely do NOT want to do).
If you select an item in your iTunes library and press the Delete button, it asks for confirmation thus:
Are you sure you want to delete the selected TV show from your iTunes library?
It's OK to answer "Delete TV Show". It will then ask you if you want to delete the file. Do NOT delete the file. You can select your entire library and delete everything at once, just make sure you do NOT delete the files when it asks. When that is done, make sure the iTunes Media Folder Location is set to where you want and that the files are there. Then, go to File, Add to Library and re-import everything. It will take several minutes to more than an hour, depending on the speed of your computer and the size of your library.
I have had to do this everytime I've moved my library to different storage devices. If there is a simpler way, I am not aware of it.
I hope this helps.

Since updating to 7, videos and movies won't play

I just uploaded the latest version of iTunes. Since doing so yesterday, the videos and movies I had in my Library won't play. I get the sound, but all I get for a picture is colors. Anyone know how to debug? How do I get to view my videos again?
Thanks

First thing to check would be system requirements,
Right click on My Computer click on Properties,
Near the bottom it will say what processor and Ram are.
For all video to play properly iTunes / Quicktime requires 2.0+ GHz Pentium Class processor and 512MB Ram and 32MB Video Ram.
If you do meet the system requirements, You may want to try uninstalling / reinstalling Quicktime.
Start...Control Panel...Add Remove Programs
Remove Quicktime
Open My Computer
Browse to c:\Program Files\ and delete the Quicktime folder.
Go to http://www.apple.com/quicktime/download/win.html and make sure that QuickTime 7.1.3 for Windows 2000/XP is selected.
Download and install, After install, restart and test.
Hope that works.

YouTube Videos and others won't play on iPad mini after upgrade to iOS 7.0.2, any suggestions?

I upgraded my iPad mini to the iOS 7.0.2 software and now videos (YouTube, USA Today, etc) won't play. I have already done a restart (holding down the menu button and on button) and eern after restart, videos won't play. Any suggestions?

when u do a restore it deletes off everything on the device, including software. then it reinstalls the software from a new download package. this will ensure ur device isnt getting the same glitch in its system that ur current software has if that is the issue. when u restore from the backup u made AFTER uve done the 'restore ipad' that will put all of ur stuff back onto the ipad. i would suggest deleting off the youtube app b4 doing the back up and then readding it after the restore and restore from back up phases. if all of that doesnt work, youtube is the one with the problem and u should contact them.

Videos and Music will not play using Safari or Chrome

I have tried every trouble shooting option I can find on the internet. Nothing is working. Adobe is fully updated. Safari is fully updated. Chrome is fully updated. Videos will not play on websties such as CNN, CBC. Music will not play on websites such as Sound Cloud.
YouTube and Netflix work fine.

MacAFP wrote:
Mac OS X / Chrome and Safari
You're dealing with two different plug-ins.
Flash Player (Mac HD/Library/Internet Plug-ins/Flash Player.plugin)
and "PepperFlash" (Applications/Google Chrome.app/Contents/Versions/34.0.1847.116/Google Chrome Framework.framework/Internet Plug-Ins/PepperFlash/PepperFlashPlayer.plugin)
And NetFlix uses the Microsoft SilverLight plug-in.
From SoundCloud support:
Why can't I hear tracks using Safari?
If you can't hear tracks on SoundCloud using Safari, please go to Safari ---> Preferences ---> Advanced ---> and un-check "Stop plugins to save power." Like this:
If YouTube works, it may be doing so in HTML5 mode which requires no plug-in. Do you use Apple's Firewall or (please say you don't) anti-virus?

Video and audio won't play in Itunes...just a gray screen

i put my digital copy of the hangover on itunes but it won't play. it says it is playing but it's a gray screen and no audio. whats wrong??? it plays on my ipod touch fine though.

There is an issue with the latest iTunes version that is causing downloaded movies/songs from not playing on your computer, but should work on your iPod. Until Apple releases an update that'll fix this, this problem will probably not go away.

Ipad 2 video and sound won't play (6.1.3)

My iPad 2 with iOS 6.1.3 won't play video or sound. Does anyone know why? Or is there something I need to change in the settings?

go into settings -> general -> sounds, then raise the volume.

How do I fix it so that my videos and music don't play in delay mode nor skip through the footage or song?

I have activated and deactivated plug ins for music and checked forums. Nothing has helped.

Note that your System Details List shows multiple Flash plugins.
* Shockwave Flash 12.0 r0
* Shockwave Flash 11.9 r900
You can find the installation path of all plugins on the <b>about:plugins</b> page.
You can check the Flash player installation folder for multiple Flash player plugins and remove all (older) version(s) of the plugin (NPSWF32) and (re)install the latest Flash player.
*(32 bit Windows) C:\Windows\System32\Macromed\Flash\
*(64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\
Try to disable hardware acceleration in Firefox (you need to close and restart Firefox).
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Try to "disable the hardware acceleration" in the Flash Player.
*http://helpx.adobe.com/flash-player/kb/video-playback-issues.html
See also:
*https://support.mozilla.org/kb/keep-flash-up-to-date-and-troubleshoot-problems
Flash "Display settings" window:
*http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html

Itunes is all messed up and music won't play

A few days ago I was able to play all 997 of my songs on itunes. Today, I go to play my songs and there is an sign in front of all but about 3 songs and none of the others will play. When I click on the explanation sign I get the following "this song could not be used because the original file could not be found. Would you like to locate it?" When I try to locate, nothing happens. I have invested a lot of time getting my music synced to itunes and really just want to get them back so I can listen to them as my background music when I work on the computer. Can anyone help me with this??? Very frustrating and dont' even want to think about having to restore all those songs. ANY help would be appreciated - please understand I am a computer novice and am not technically inclined at all. Please help me get my music back!!

You get exclamation marks or dead tracks because iTunes can’t find the file. This can happen for a number of reasons:
The song file or a folder in its path was renamed
The song file or the folder it is in has been moved
The song file has been deleted
The device containing the song files e.g. external drive is not accessible or the drive letter has changed.
So did you move or change anything? iTunes does not do folder watching and it cannot cope with files being moved or renamed.
You can find where iTunes thinks a track is by right clicking on it and selecting Get Info>>Summary Tab.
Does this reveal anything about what happened. If you can find the file with Windows Explorer you can see where the file really is.
If you didn't change anything, do you have any software on your PC that might be renaming files, Window Media player can be set to do it.

After I installed the windows 8.1 update, podcasts and music won't play

After I installed the windows 8.1 update, itunes stopped playing. When I try to play, it brings up the song but stays at 0:00. My subscribed podcasts still download but they all stay at 0:00 too. I can click on a later point in the song/podcast and it moves to that point but just stays there as if it is paused but indicating it is playing in the controls.
I have unistalled/reinstalled itunes and have the same problem.

Hi there Juniorm1,
Take a look at the article for the current version of iTunes for Windows.
iTunes 11.1.5 for Windows (64-bit)
http://support.apple.com/kb/dl1615
-Griff W.

I have an iPod nano 6th generation and I downloaded 3 music videos but they won't play on my iPod. They only play on my laptop/iTunes. How can I get it to work?

I have an iPod nano 6th generation and I downloaded 3 music videos but they won't play on my iPod. They only play on my laptop/iTunes. How can I get it to work? I know that my iPod should take music videos because there is a pre-made playlist called "Music videos". Can anyone help me please????

You can sync the music videos, but they won't play on your 6G Nano, because it does not support video playback. Sorry.
B-rock

TS3274 Video and music won't play

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