TS3276 Hi I cannot receive mail on my .mac account?

Hi I cannot receive mail on my .mac account why do you think this is?

See this Apple note on troubleshooting icloud mail: http://support.apple.com/kb/TS4002
You may have seen this page already: http://www.apple.com/support/icloud/mail-notes/

Similar Messages

  • I have an imac with snow leopard. I do not have enough memory to get lion. I switched my  mail  to icloud and now my ipod touch has icloud.  i can receive mail on my ipod touch and through the icloud web site, BUt I cannot receive mail on my mac directly

    I have an imac with snow leopard. I do not have enough memory to get lion.
    I switched my mail  to icloud and now my ipod touch has icloud.
    i can receive mail on my ipod touch and through the icloud web site, BUt I cannot receive mail on my mac directly any more. There is an exclamation point on my mail in box and also an ! on .mac.
    Can anyone help me with settings so I can receive mail again directly on my mac?
    Thanks
    Mathmarv
    <Edited by Host>

    See this Apple note on troubleshooting icloud mail: http://support.apple.com/kb/TS4002
    You may have seen this page already: http://www.apple.com/support/icloud/mail-notes/

  • I can receive mail on my mac account, but I can't send mail. What should I do?

    I can receive mail on my mac account, but I can't send mail.  What should I do?

    Hello, sounds like you haven't switched to iCloud yet, the old dot Mac & MobileMe servers are going away or gone for most already.
    Do not delete the old account yet. sign up for an iCloud account if you haven't.
    I understand .mac mail will still come through. Do not delete the old account yet.
    You cannot use .mac or MobileMe as type of Account, you have to choose IMAP when setting up, otherwise Mail is hard coded to change imap.mail.me.com to mail.me.com & smtp.mail.me.com to smtp.me.com, no matter what you try to enter.
    iCloud Mail setup, do not choose .mac or MobileMe as type, but choose IMAP...
    On second step where it asks "Description", it has to be a unique name, but you can still use your email address.
    IMAP (Incoming Mail Server) information:
    • Server name: imap.mail.me.com
    • SSL Required: Yes
    • Port: 993
    • Username: [email protected] (use your @me.com address from your iCloud account)
    • Password: Your iCloud password
    SMTP (outgoing mail server) information:
    • Server name: smtp.mail.me.com
    • SSL Required: Yes
    • Port: 587
    • SMTP Authentication Required: Yes
    • Username: [email protected] (use your @me.com address from your iCloud account)
    • Password: Your iCloud password
    Also, you must upgrade your password to meet the new criteria:  8 characters, including upper and lower case and numbers.  If you have an older password that does not meet these criteria, when you try to setup mail on your mac, using all of the IMAP criteria listed above, it will still give a server error message.  Go to   http://appleid.apple.com         then follow directions to change your password, then go back to setting up your mail using the IMAP instructions above.
    Thanks to dpepper...
    https://discussions.apple.com/thread/3867171?tstart=0

  • TS3276 cant send or receive mail from my @mac.co.uk account

    cant send or receive mail from my @mac.co.uk account

    If the settings are correct?, Then delete the account and start over. You may also try to restart your phone by holding the home and off button down till the apple symbol comes up.

  • TS3276 I cannot receive mail on my mac  computer- but am still getting it on my ipad?

    I haven't been able to receive my mail on my mac the past couple of days - but can still access it on my ipad?

    See this Apple note on troubleshooting icloud mail: http://support.apple.com/kb/TS4002
    You may have seen this page already: http://www.apple.com/support/icloud/mail-notes/

  • I cannot receive mails on my mac

    I Cannot recieve mail on my mail. I says offline. I click online, it doenst work. Thanks

    Try going to System Preferences>iCloud, uncheck Mail, restart your Mac then go back and check Mail again.

  • HT2500 cannot receive mail on my mac.  I can connect to the net and send mail out but not receiving

    I cannot reveive mail,but can send and I'm connected to the net.

    http://support.apple.com/kb/HT1277
    This should help you sort things out.

  • I cannot open mail through my .mac account using Safari.

    Starting on June 11 in the afternoon, the .mac page changed appearance and now will not accept my login. I can access .mac through another browser, however, I prefer to continue using Safari. Is there an explanation that will help me return to my normal login process?

    When you log in, hit the 'Login' button rather than the Return key - this appears to be a bug they've created.

  • Cannot receive mail from .Mac account on port 143

    I use my laptop at work. I used to have a 12" Powerbook G4 running OS X 10.4.3. I had no problem receiving mail from my .Mac account. Now, and all of a sudden, I can no longer receive my .Mac mail using the Mail app. The error I get is:
    The server "mail.mac.com" refused to allow a connection on port 143.
    I called AppleCare about this issue last night and they told me to perform the following steps:
    1. Choose .Mac in System Preferences and delete my username and password from the Account tab.
    2. Move com.apple.mail.plist and the Mail folder from my ~/Library folder to the desktop.
    3. Restart the Mail app and re-import the Mail folder from the desktop. I was told not to directly copy the Mail folder from the desktop into the ~/Library folder.
    4. Go back into .Mac in System Preferences and re-enter my account information.
    According to AppleCare, things should now work. But there's a little problem with this "solution." I spoke with my network admin and he told me that incoming traffic on port 143 is blocked. That being the case, I fail to see how any of the above steps will solve my problem. It seems nothing more than an issue of trying to get my network admin to open port 143 and he seems reluctant to do that.
    Any feedback would be appreciated.
    Thanks,
    Richard

    I've solved this problem. Well, actually, I didn't do anything other than:
    1) Rebooting my computer, then...
    2) Following the instructions at the top of the following thread to re-create my email accounts (I had two):
    http://discussions.apple.com/message.jspa?messageID=1598309#1598309
    Not sure what this fixed, and how I got into this issue in the first place.
    I had four or five days worth of email to come in... it took...
    ...a...
    ...long...
    ...time...
    But its looking like its working.
    A few things I tried, and although they didn't have an immediate effect to fix the connection refused problem, they might have kicked something to start something working again:
    1) Created a new 'test' user on the system, restarted, logged in as that user, and started Mail.app setting it up with .Mac settings (it was after this everything worked)
    2) Changed SSL ports in the accounts settings (no difference)
    3) Turned firewall on and off (no difference)
    4) Attempted to use Thunderbird to read .Mac email as IMAP mailbox (didn't work)
    Hope this rather obvious help helps anyone else

  • TS3276 cannot receive mail after i sent a large photo.   A new folder appeared called "recovered messages" with the over 100 recovered emails of the same email of the one i sent out.  i have read apple support and done everything they suggest.  Help!

    I cannot receive mail after i sent a large photo.   A new folder appeared called "recovered messages" with the over 100 recovered emails of the same email of the one i sent out.  i have read apple support and done everything they suggest.  Help!

    How large is 'large'?

  • TS3276 I have my email set up, I can send, but I cannot receive mail.  What could be wrong ?

    I have my email set up, I can send, but I cannot receive mail.  What could be wrong ?

    SMTP is the protocol used to send mail, where IMAP and POP are the protocols used to receive mail.  ISPs can have different servers for these protocols. 
    In this case, the specified receiving (IMAP or POP) server, or the receiving user and password credentials, are likely incorrect.
    What does the Connection Doctor diagnostic tool report?
    Mail.app's Window menu > Connection Doctor
    To check or change the settings, select Mail.app's Mail menu > Preferences... > Accounts and select the account you need to edit in the left column.
    The receiving information will be displayed for the selected Account, with either POP or IMAP shown.  Confirm with the ISP that your POP or IMAP mail settings are correct per the ISP's recommendations, as well.   And in general, IMAP is preferable to POP, if you have the option of using either of those with your ISP.

  • TS3276 I am able to send mail but cannot receive mail. Can someone help?

    I am able to send email but cannot receive mail.  I am connected to internet.  I can go thru Safari to receive.
    Would appreciate any help.

    What does Mail/Window/Connection Doctor Show? If the server is red, select it and look at the Show Details box.
    Troubleshooting sending and receiving email messages

  • TS3276 Hi, I can send mail without a problem, I cannot receive mail, I am using iCloud.

    Hello Mac' users
    I have a problem with receiving e-mail, no problem sending. I am using iCloud, any suggestions please?? I did receive a message telling me that "Unable to receive mail Port ???? timed out".
    Thanks to one and all
    Tony

    Check the "Cannot receive mail in OS X mail" section here:
    http://support.apple.com/kb/TS4002

  • I have 3 mail accounts in apple mail. One of them has had the spinning ball going for several days and I cannot receive mail in this account. I can receive mail in this account on my iPad and by signing into aol on safari. It's obviously a glitch in Apple

    I have 3 mail accounts in apple mail. One of them has had the spinning ball going for several days and I cannot receive mail in this account or delete messages etc. For some  reason, I CAN send mail on Apple mail using this account, although it takes several minutes. I can receive mail in this account on my iPad and by signing into aol on safari and internet explorer on my office PC. It's obviously a glitch in Apple's Mail. I've deleted this account and reopened it in Mail on my Mac Pro with no difference. Any suggestions would be greatly appreciated, this E amil account is major to my business.

    http://support.apple.com/kb/TS3276
    sounds like a corrupt database or index
    the glitch is your home folder and mail folder, esp look at syncservices
    I'd post in the mail or Lion forum where you will find similar issues being discussed.
    http://www.apple.com/support/mail

  • Cannot receive mail - Mac Mini mail - can send, not receive

    Cannot receive mail - Using Mac Mail - Can connect with internet - Can send, but not receive
    == This happened ==
    Every time Firefox opened
    == Noon on June 26, 2010 ==
    == User Agent ==
    Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_5_8; en-us) AppleWebKit/533.16 (KHTML, like Gecko) Version/5.0 Safari/533.16

    If you don't mind me asking, what domain is MacMail under?

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