TS3276 How do I reconfigure Mail to the new settings required by Verizon? If I don't comply by Sept. 2013, my mail service will be interrupted. The following is the message that I received from Verizon:
How do I reconfigure Mail to the new settings required by Verizon. If I don't comply by Sept. 2013, my mail service will be interrupted.
The following is the message that I received from Verizon:
Please update your POP email application’s inbound and outbound server settings as soon as possible to match the new settings below:
Server Current Setting New Setting SSL Enabled Port
POP3 Server incoming.verizon.net pop.verizon.net YES 995
SMTP Server outgoing.verizon.net smtp.verizon.net YES 465
TIPS: Depending on your email application, you may need to turn off Secure Password Authentication and, if applicable, make sure your Authentication method is set to “Password” or “Normal password.” In addition, you may need to restart your device for these new settings to take effect and for your email to continue working properly.
On 10.7 (most any other versions should be similar) Mail > Preferences > Accounts > select account > Account Information, and confirm that the Account Type at the top is POP.
If it's currently working and is shown as an IMAP account, then please stop now, and reply back here with that detail.
If the account is shown as a POP account, then update the incoming (receive-path) mail server to match Verizon's message if your current settings show a different mail server, then select the Advanced tab to set the port and to enable SSL, and also ensure that the Authentication setting has "Password" selected...
Now for the outbound (SMTP) path... Back over to the Mail > Preferences > Accounts > select account > Account Information tab, and switch the Outgoing Mail Server (SMTP) selector to "Edit SMTP Server List" item to get to the "outbound" mail settings and select the Verizon SMTP server account from the list shown at the top and select the Account Information tab and ensure that the server name matches what Verizon has now specified, and then select the Advanced tab, select Use Default Ports and check the Use Secure Sockets Layer box.
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