TS3276 how do you change a Pop email account to a IMAP

One of our family's email accounts does not work properly.  We have multiple Apple products.  My son's email was originally set up on my MacBook Pro as a Pop account.  Then it was set up on my iphone as a Pop account.  Next it was set up on the Ipad as an IMAP account because that was how my daughter's email was set up on it.  The email works on the MacBook every once in awhile.  It works on my iphone whenever a new email is incoming.  The rest of the time it says invalid password.  AT&T says that MacBook Pros can't handle Pop email.  (although it used to work just fine)  How can I change his email from a Pop to an IMAP?

MacBook Pro's (along with any other Macintosh) can handle POP email just fine.  The email type is set by your mail provider, so you just need to create a mail account (in the Mail preferences) with the settings they specify.

Similar Messages

  • HT201342 How do you change passwords in email accounts??? Just got new iPhone and no record of previous passwords.....

    How do you change passwords in email accounts?? Have new iPhone and no record of previous passwords. Dumb I know but I'm in a real bind.....

    See http://support.apple.com/kb/HT5787.  (Your iCloud ID is also an Apple ID.)  If you don't have access to your old email account and can't use security question authentication to reset your password, you'll have to do one of the following to turn off Find My iPhone so you can chang the iCloud account on your phone:
    If you still have access to your old email address, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your iCloud ID.  Tap edit next to the primary email account, tap Edit, change it back to your old email account and verify it.  Then edit the name of the account to change it back to your old email address.  You should then be able to turn off Find My iPhone with your password. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back and change your primary email address and iCloud ID back to the way it was.  You will then be able to go to Settings>iCloud and sign in with your current ID and password to reconnect to your iCloud account.
    If you don't have access to your old email address, you will have to contact Apple to get them to reset the password for it so you can disable Find My iPhone and sign into your iCloud account.  You will have to prove your identity to them in order to do so.  You can either contact iTunes support for assistance with this (https://ssl.apple.com/emea/support/itunes/contact.html), or contact Apple Support (http://www.apple.com/support/icloud/contact/).

  • HT201320 How do I change an iphone email account from POP to IMAP

    I just open an email acoutn with Blue host with an IMAP setting.  Now I am trying to put the new email and servers on my Iphone3.  All was going well till the POP acccount problem came up at the end. How do I change an iphone email account from POP to IMAP? or do I?
    Please go step by step if possible.   Thank you,
    Irene
    PS   If I cannot use Imap setting on my Iphone, how do I return the settings to the original for POP?

    Hello Willon63,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/ts3899
    Delete the affected email account from your device.
    Tap Settings > Mail, Contacts, Calendars.
    Choose the affected email account, then tap Delete Account.
    Add your account again.
    Have a nice day,
    Mario

  • How do you change your rescue email if you have forgotten your security questions?

    I've had my IPad for about 2 years now and I have bought a lot of apps since but all of a sudden it asks me to answer my security questions whenever i try to buy an app! I click the link to the apple Id page and it says resend security information to my email. apparently the end of my email ends with yahoo.com and whenever I log on to that it's yahoo.ca and I cannot find the email with the instructions to change my security questions!! So please me as this has never occurred before! How do you change your rescue email if you have forgotten your security questions? And can you somehow purchase apps without answering your security questions because I just put 25 dollars onto my apple id and I don't want it to go to waste! Please help me!

    You won't be able to change the rescue email address until you can answer 2 of your questions, you will need to contact iTunes Support or Apple to get them reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • HT4972 how do you change the default email on an ipod touch?

    How do you change the default email on an ipod touch so i can verify it?

    Settings>Mail>Default account.
    I do not understand what that has to do with verifying the email address.

  • Mail -- How can I change the default email account from which my messages go, without having to change it each time I draft a message?  It currently assumes an email account that I rarely use. Thanks.

    How can I change the default email account from which my messages go, without having to change it each time I draft a message?  It currently assumes an email account that I rarely use. Thanks.

    sorry, but I can't find the mail preference in the latest Yosemite OS. Do you know where I can find it?
    Thank you
    Don

  • ICloud settings cannot verify my email account. How do I change to present email account so iCloud can verify?

    Upgraded my 3Gs iPhone to OS 5. iCloud settings cannot verify my email acct. which does't exist anymore. After iCloud tries to verify my email account I get the message account not verified. How do I change to present email account so iCloud can verify?

    I had similiar problem. My problem was fixed after I found out it was the apple id. Make sure your apple id is valid, www.appleid.com

  • HT204053 how do you verify your icloud email account?

    How do you verify your icloud email account?

    Log in at http://appleid.apple.com to resend the verification email.

  • I would like to change my POP mail account to an IMAP account but Maverick is making it difficult. Anyone have any ideas?

    I would like to change my POP mail account to an IMAP account but Maverick is making it difficult. Anyone have any ideas?

    I have tried to create a new account but the latest version of Mac Mail attempts to help you. Since I already have a POP account with my carrier, each time I try to create a new account mail assumes I want a new POP account and creates that type of account. It does not give me the opportunity to input the options I want.

  • How do you change the default email client (Mail) to Outlook when sharing?

    In iPhoto I used Outlook as the default email to forward photos to friends.  How do you change it from Mail in Photos to Outlook?

    I am having the same problem.
    Just updated to OS X 10.10.3.
    The new Photos app will not link to Microsoft Outlook.
    Never had this problem with previous versions of iPhoto.
    I have a thread going on this topic:
    The new "Photos" will not link to Outlook email.
    Apple needs to update Photos 1.0.

  • HT6170 i cant enter that email how do you change the rescue email

    i cant enter that email how do you change the rescue email

    Hi Raven ...
    Help here >  Manage your Apple ID primary, rescue, alternate, and notification email addresses

  • HT1918 How do I change my rescue email account?

    How do I change my rescue email associted with my account.  I would like this to be the main email account associated with my itunes account, but I cannot becasue it says it's already being used as my rescue email address.
    Thanks

    Go to https://appleid.apple.com/ .
    In the right column, click the link for "Manage your account".
    Log in.
    In the left column, click the link for "Password and Security".
    Answer the security questions when prompted.
    In the right column, under the heading "Rescue Email Address", you'll find links for editing or deleting your rescue email address.

  • HT2534 How do I change my rescue email account?

    I would like to change my rescue email account.  I no longer use [email protected] How can I do this?
    Helen

    Sign in to manage apple ID
    Go to "Password and security"
    ---> at this point you may be able to change your rescue email address
    ---> you may need to answer security questions and THEN be able to
    Alt strategy --
    This is what I actually did when I needed to change my rescue email. However, it is clear that the above strategies would now work for me.
    I needed to change my rescue email b/c I wanted that email to be my primary email/appleID.  The rescue email and primary cannot be the same for some reason. When I needed to do it, I forgot the answer to one of my security questions so was forced to click "Send reset security info email to •••••@***.com." This sent an email to my rescue email address -- so if you cannot access your rescue, this alt strategy will not work.
    When I clicked the link sent, something went wrong and aple could not bring me to that page. However, when I looked back in the browser tab where I was managing my AppleID, the page/environment for "Password and security" changed. All that was there was something to click that said "Reset .....". This brought me to a page to change all 'password and security' related issues including my rescue email address.
    Summary of Alt:
    Sign in to manage apple ID
    Go to "Password and security"
    click "Send reset security info email to •••••@***.com."
    --> may have to go to rescue email address and follow instructions there and it may work
    --> could be you only have to renew the 'password and settings' page to see new option to click "Reset...."
    --------> This latter step was available to me after clicking link in rescue email

  • HT201304 How do you change credit card on account

    How do you change the credit card on your account

    Settings>iTunes and App Stores>Apple ID>View Apple ID>Sign-in>Payment Information

  • How do you get rid of email accounts under advanced

    how do you change the advanced account

    If you mean the one's shown under Allow Sending From, you don't.  Just decide which one you want to use and don't use the other.  If you want to discontinue using iCloud mail all toghether, go to Settings>iCloud and turn Mail to Off.

Maybe you are looking for