TS3276 I just upgraded to 10.8.2 and Mail is having a problem. It won't remember my password for getting mail; but it does remember the password for sending mail, i.e., smtp. Does anyone know of a fix?
I just upgraded to 10.8.2 and Mail is having a problem. It won't remember my password for getting mail; but it does remember the password for sending mail, i.e., smtp. Does anyone know of a fix?
The solution surprised even me, and we've been using Macs since 1984 (still have an original 128K).
I contacted Apple support, and because we had just upgraded yesterday, clicked on the "exception" button as opposed to paying the $19.99 one-time support fee. An Apple tech called and the problem was solved in two minutes.
Somehow during the installation of OS 10.8.2 (over 10.6.x) the key chain data for my email ISP login password got corrupted. The solution was to delete both the POP mail and SMTP entries in my keychain.
Back to Mail, it asked for the POP password, I entered it and bingo, mail got busy downloading. Interestingly, the password was also entered into the SMTP panel.
So, that's it. Thanks for you response, Mr. Hoffman, and regards.
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Still unnecessarily difficult, but not as bad as copy/paste.
What I don't get is why can't I find any mention of this change or how to fix it (if even possible) elsewhere online? -
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Hi, jbgatch.
Thank you for visiting Apple Support Communities.
Our iOS devices use a capacitive touch screen and with it being winter in most places, a buildup of static electricity can cause the touch screen to act erratic. Start with closing all applications open in multitasking and power cycling the device. If using a screen protector, remove it and test without it installed. Some cases that include a screen protector can cause this issue as well. Try the remainder of the steps in the attached article below. If the issue persists, a restore as new may been needed. Make sure to backup your data prior to a restore.
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Hello, Chryslers6.
Thank you for visiting Apple Support Communities.
I understand that you are wanting to update your iPhone 5c via the over-the-air option. You will need to be connected to power and a Wi-Fi source to use this option. You should be able to do this while being connected to any Wi-Fi network. You also have the option to update via iTunes. The article below will walk you through the process of updating your iPhone.
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*https://support.mozilla.org/kb/Safe+Mode
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I have a Galaxy Note 4.
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Please Help. Thank YouClear Cookies & Cache
* https://support.mozilla.com/en-US/kb/Template:clearCookiesCache
Clear the Network Cache
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Reload web page(s) and bypass the cache.
* Press and hold Shift and left-click the Reload button.
* Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
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Troubleshooting extensions and themes
* https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes
Check and tell if its working. -
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My ipad mini is not being recognized by the new iTunes update that just came out about a week ago it worked fine till the update I have windows 8.1 does anyone know how to fix this problem and I just bought my ipad mini
I found this is another thread - same issue.
Re: iTunes has stopped working. Why?
Sep 11, 2013 6:07 AM (in response to thurdy)
Resolved!
After contacting Apple, I received a reply from their engineers:
Copy QTMovieWin.dll from: C:\Program Files (x86)\Common Files\Apple\Apple Application Support
to: C:\Program Files (x86)\iTunes
And that did the trick.
Message was edited by: Stryder777 -
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Apple Retail Store - Genius Bar
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