TS3276 iCloud wrote that my storage was full and that I couldn't save anymore mail. I checked and it is not true at all, but it had already DELETED all my sent messages without further notice. Where are they? Can I retrieve them?

iCloud wrote that my storage was full and that I couldn't save anymore mail. I checked and it is not true at all, but it had already DELETED all my sent messages without further notice. Where are they? Can I retrieve them?

iCloud does not delete your mail when full, you have some other problem.

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If I do NOT store my sent messages on IMAP server, where are they?

My hosting service warned me that I am taking up too much space with my Sent messages being stored on the IMAP server. If I uncheck the box to store Sent messages on the server in my account preferences, then where do I find my sent messages? All of the folders listed alongside the sidebar seem to be linked directly to the IMAP account. I can't find my sent messages anymore.
They aren't gone though. If I check the box again, the messages show up again. So my question is how do I not store them on the server but still store and be able to see them on my computer?
Thanks
Bob

That is a solution if I want to do a one-time move of my sent messages to another folder and then leave things as-is. But once I stop storing the sent messages on the server, how do I access new sent messages after that? The folder is not visible anywhere, from what I can tell.

HT201238 My account was not automatically upgraded to an new annual plan, I got it one year ago and I got a message saying my Icloud storage was full and I that I only had 5gb free. What can I do ?

My account was not automatically upgraded to an new annual plan, I got it one year ago and I got a message saying my Icloud storage was full and I that I only had 5gb free. What can I do ?

Thanks Winston, thats the first thing I wanted to do but I dont see any Annual Plan (like I had), only monthly plans, and they said that as I got a Storage Plan before September 2014 I would be "automatically" updgraded to a new annual plan with reduced pricing. Dont know how I can get it now.

TS2755 i have no messages in my phone but my storage is 90% full and in my usage it says i have 12MG in messages (saved) but i dont have any messages in my phone - where are they saved ? how can i delete them? please help

i have no messages in my phone but my storage is 90% full and in my usage it says i have 12MG in messages (saved) but i dont have any messages in my phone - where are they saved ? how can i delete them? please help

pamalushka54,
We want to make sure that we get your phone up and running. Can you look to see where you have the most stuff stored at. Settings>General>Usage>Storage.
This will tell you what exactly is using everything. Then you can delete things from there.
RobinD_VZWSupport
Follow us on twitter @VZWSupport

HT4847 my iphone storage is full and I do not have enough storage for upgrades or to take photos/videos, etc. My icloud is on for photos/videos. Can I safely delete them on my phone to make storage room knowing I can access them on my icloud?

My iphone storage is full and I do not have enough storage for upgrades or to take more photos/videos, download apps, etc. I do have my photos/videos ON for icloud sync but not sure if I can safely delete them from my iphone to make room. And if I can delete them from my phone how do I access them on my icloud? I logged in for the first time and do not see where to access photos/videos?

You can't just store photos on icloud. They can be included as part of a backup or when using photo stream to sync photos from one device to another, but 1) photo stream keeps photos for up to 30 days after which they are deleted from the servers, and 2) never rely on a backup to icloud as a way of storing photos. (When photos are deleted from the device, they are no longer on recent backups, and older backups get deleted in short time.)
When it comes to photos, users should sync them to a computer for archiving. Then they can delete the photos from the device, as the computer will have copies.
Photos in backups on icloud cannot be viewed on icloud.
Read this... import photos to your computer...
http://support.apple.com/kb/HT4083

TS3991 I got an email saying my iCloud storage was full and gave me a link that I used to enter my icloud account. Now I can;t get email and the address of email is not iCloud. I think I have a virus now. Who can I contact to for help?

The email said Icloud Customer Care but address is ________ I was stupid and didnt notice this when I went into link and singed in with apple ID and password. Now I cant get email. Help!
<E-mail Edited by Host>

Apple sends no such emails. You succumbed to a phishing scam, and your Apple ID and password have been stolen.
To recover from this will require assistance from Apple: http://www.apple.com/support/appleid/contact/
Don’t open email attachments from email addresses that you do not recognize, or click links contained in an email:
Most of these are scams that direct you to fraudulent sites that attempt to convince you to disclose personal information.
Such "phishing" attempts are the 21st century equivalent of a social exploit that has existed since the dawn of civilization. Don’t fall for it.
Apple will never ask you to reveal personal information in an email. If you receive an unexpected email from Apple saying your account will be closed unless you take immediate action, just ignore it. If your iTunes or App Store account becomes disabled for valid reasons, you will know when you try to buy something or log in to this support site, and are unable to.

I keep getting the message that my iCloud storage is full and my device cannot be backed up? How do I delete prior backups?

iCloud storage is full; how do I view what is in my storage?

Hi there Berniece M,
You may find the information in the article below helpful.
Manage your iCloud storage
-Griff W.

Call Timers and Message Counters ?? Where are they ?

I mentioned this in another thread but will make it clearer by putting in the title.
Where are the call timers and message counters on the 9105 ? I have 300 mins to use a month and 1000 texts so would like to keep tabs on how many I have left to use but have looked everywhere and can't find them.
All I can find is last call and total call duration. Not much use really
cheers

sure .... when you deleted the tv show last night when it said removed..... was your ipod connected to your computer ... because if it wasnt ... then it just removed the tv show from your PLAYlist, but is obviously still there ... so just make sure your ipod is connected to your computer before deleting ... when it's connected to the computer and deleting ... it WILL delete the show from your ipod.

If I already purchased apps from my iPhone with same account, where are they?

I have purchased many apps in the last year or two with my iphone using apple apps but when I try to find those apps for downloading to my macbook air, they're not there. It makes it seem as if I need to repurchase them again using the same account. Is there something I need to do to find them?

Welcome to Apple Communities
You need to purchase them, because iOS and OS X are different and requires different apps

My 16gb Iphone 4 says my storage is full and wont let me download apps etc, but I only have 6 apps, 108 pictures, and 30 songs because I deleted everything due to it, but it still says storage full?

i've literally tried everything, I would restart it but I have valuble pictures and i can't do a backup because the same problem will happen.

HI Shelby,
It sounds like your available free space is not reporting properly. I would start by quitting the Settings app:
iOS: Force an app to close
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that restart the device and test the issue again:
iOS: Turning off and on (restarting) and resetting
If the issue persists, backup your device to iTunes, then restore it as new and verify that it works.
How to erase your iOS device and then set it up as a new device or restore it from backups
If it does, then restore your backup to either verify it still works and the software just needed reinstalled, or isolate the issue to the backup file itself.
Thank you for using Apple Support Communities.
Regards,
Sterling

The order is under my dads name and he will not be here to give his signature, (he is going to be here the next day though) are they going to come the next day and see if he is here or do we have to go pick it up somewhere? iPod touch

Im not sure, if anyone knows please let me know , thanks!

Generally, they will accept a signature from anyone at the delivery address (unless the person is obviouslly under age).
For example, I frequently have stuff delivered to work, and the mail room signs for it, then I pick it up from the mail room later in the day (such as a package I'm having delivered tomorrow).
It is also possible to contact the shipping service and pre-sign so they will leave the package.

I can see snippets of iMessages in spotlight. Where are they? Can I retrieve them?

I can see snippets of iMessages in spotlight. Where are they? Can I retrieve them? I didn't back up my phone, and the other person doesn't have them on their phone either. Where are they to be retrieved?

iCloud does not delete your mail when full, you have some other problem.

Upon opening Mail this morning to check when I'd sent a draft I wrote yesterday, I noticed all my sent messages are missing.

Upon opening Mail this morning to check when I'd sent a draft I wrote yesterday, I noticed all my sent messages are missing. I had mail dating back ten years in there. When I go to Time Machine to restore, only today's Sent Mailbox is available. Time Machine has been backing up seamlessly for months, so there should not be a problem finding a backup. What's going on and how do I restore the Sent Mailbox?
I am using 10.7.4 on a MacBook Pro
Laura

Unless your TM drive is messed up, the backups should be there. So relax a bit.
The mail is stored in your Home Library folder, not the hard drive Library folder. The Home Library folder is hidden in Lion. To get to it, select Go in the Finder and hold the option key down. Select Library in the submenu. A Finder window will open up in your Home Library.
From there, you will navigate to the Mail folder, then V2 folder. All main mailboxes for each account will be in their account folder. There is another folder called Mailboxes which will store all local folders.
If you select the V2 folder in the Finder window, then enter TM, you should be able to go back into time.
Before doing anything else, first open Disk Utility and verify that your hard drive is OK.
If it is, go into the hard drive and navigate to the Home Library/Mail/V2 folder. Open each mail account and click on the mailbox your messages were in, like the inbox. See if the messages folder contains messages.
I just want you to see if the mailboxes are in the account folders and that they contain data. If so, we will continue from there. There's no use in trying to restore if there are problems just yet. Let's verify this first, then we will proceed.

Snow Leopard 10.6.1 IMAP Sent Messages Missing! Where are they?

I upgraded to 10.6 from 10.5 and everything was fine apart from push to the iPhone! In an effort to get it all working I decided to do a clean install, so backed up my mail accounts (which should now be in one place in 10.6) and everything else + made disc image etc. However, after doing the clean install, and reconnecting the backed up email accounts, I can only see the mails in the inbox. There are no emails in the sent messages! I have looked in the mail account folders and can’t see anywhere that sent messages are stored. I have also since the clean install created new users and sent emails to see if anything arrives in that users mail store, and nothing comes in that I can see, but they can see the newly sent message in their sent folder! Only sent messages prior to the re-install are missing. I have the old install of the server backed up, so I can access them if I knew where to get them from.
Where are sent messages stored? It looks like they are going to some other location on the server rather than the specified location in mail prefs.
Has anyone else experienced this, or have any advice.
Cheers

Hi, I used ditto (as root) to back up all the folders from /var/spool/imap/dovecot/mail/ and then to restore them – however, they are now in a new location on a separate drive which the mail prefs are pointing too. I have checked to see if anything is going into /var/spool/imap/dovecot/mail/ and nothing is there – which is correct.
I have also checked permissions and they are fine.
If this was a brand new install it would all be working as normal – I can see new sent messages, just not the old ones or old folders that users might have made.
However there is no folder in the UID’s called Sent Messages – even with new accounts! The only folders are "cur" (received mails), "new" and "tmp". I have no idea where the sent messages are being saved too (old or new)! I was expecting a folder within the UID’s with the sent messages inside.

I got an error message saying that update couldn't update because disk was full and it said to empty recycle bin, anyone know where to locate this mysterious elusive recycle bin?

i got an error message saying that update couldn't update because disk was full and it said to empty recycle bin, anyone know where to locate this mysterious elusive recycle bin?

arghineedhelp wrote:
i got an error message saying that update couldn't update because disk was full and it said to empty recycle bin, anyone know where to locate this mysterious elusive recycle bin?
On your computer.

TS3276 iCloud wrote that my storage was full and that I couldn't save anymore mail. I checked and it is not true at all, but it had already DELETED all my sent messages without further notice. Where are they? Can I retrieve them?

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