TS3276 incoming mail server grayed out-under preferences

Ever since I updated my operating system, I have been unable to send/receive mail.  When I try to correct under "Accounts" under the preferences tab, the incoming mail server is grayed out so I can't update.
Please help.

Select the account and check the box marked Enable this account in the Account Information tab.

Similar Messages

  • Incoming mail server grayed out

    My Mac Mail (icloud) account is acting up - the incoming mail server is gray out and can not be changed.  It says :
    mail.example.com
    I have all the current updates/softwares.
    I have deleted and added this account several times, does not change the outcome.
    Is there a problem on the "APPLE" side?
    Thanks for any help, suggestions, advice.
    Mona

    I believe it should say something like: imap.mail.me.com or imap.mail.mac.com.
    As it is now, it reads:  mail.example.com    
    and is grayed out and will not accept the cursor to highlight or change anything.
    Acting up - it is off line and will get on-line when prompted.  All my other mail accounts (ie gmail) are working fine as far as receiving and sending mail is concerned.
    Thanks again for any help suggestions advice
    Mona

  • TS3276 Incoming mail server is grayed out?!

    Can not receive mail. Mail always askers for my password. Can not change anything in my account as the incoming mail server is grated out. Any advise is appreciated.
    Josef

    Are you using OS X 10.5.7 or 10.7.5?  If you're using 10.7.5 (Lion), it's grayed out because it's automatically configured.  If you aren't getting mail, try going to Settings>iCloud, uncheck Mail, restart your Mac, then go back and check Mail again.

  • Why is incoming mail server greyed out and unalterable and mail.app cannot get mail?

    I haven't had any iCloud mail for 3 days now. I'm in the UK. When I look at the account settings the incoming mail server shows a greyed out 'p01-imap.mail.me.com'. I've looked at Apples support pages and try as I might I can't configure it as they say I should be able to! Is there a little plist file or something somewhere I need to delete so I can get this thing working again or is it an Apple problem? The UK support pages say iCloud is working. I'm running OSX 10.7.4 on alate 2009 iMac.

    I realize that this is a double post, but the info may pertain,
    the thread is a little different and may be otherwise missed.
    Working with expresslane the issue I was bucked up
    to sr. level - they found the problem is 's changeover
    to icloud addresses has deleted my primary alternate
    but verified email addy as it had an @me suffix. 
    replaced this with @icloud but can't as of now restore
    the recent mail to that address. I'm told that despite
    my MobileMe membership, converted to iCloud, I'm
    to lose all my @me and @mac addys. I'd thought they
    were grandfathered for us but this may not be true. So,
    the issue for me has been explained, though unresolved.
    Advice: Beware, be very aware - if you have an old, and
    more pretigious, @mac addy. For now, mine still works
    but it's my ID so they may let me continue it (?).

  • Incoming mail server greyed out

    I cannot resume email on my icloud account. I can't enter an incoming mail server. It worked before. It took all my saved mailboxes with it.

    I forgot to mention that I'm using Mavericks

  • TS3276 incoming mail server problem

    From time to time, often when I'm on a trip or just back from one I have a problem with my incoming mail server password.

    Select the account and check the box marked Enable this account in the Account Information tab.

  • Mail on OSX 10.7.5  has incoming mail server field grayed out

    Trying to configure my iCloud email using Mail in OSX10.7.5   and in the settings the field for incoming mail is grayed out, yet every time I try to save to exit that window, it gives me an error message that it needs an incoming mail server.  Can't enter it because I can't get into the field, which is showing po2-imap.mail.me.com     Any thoughts on how to remedy?

    I tried this and it entered the same info that was there and the incoming mail server field is still grayed out and I still get the "The incoming mail server cannot be empty" message when I go to exit the iCloud account window.

  • HT4864 incoming mail server is grayed-out

    How do I get my "incoming mail server' un-grayed?  It won't let me put information on that line.
    Thank you.

    The p10 number is one of those added by the system and appears to represent different geographical areas - it's quite normal.
    If you are having problems with the setup you should sign out in System Preferences (or Settings)>iCloud and sign back in again, emabling Mail in the checklist. This should set it up correctly. It's not designed to let you do this manually in the Mail application.

  • Incoming Mail Server field cannot be empty- but it's grayed out!

    I'm trying to set up a new iCloud IMAP mailbox. Everything goes fine, except I keep getting the dialog box "Invalid Incoming Mail Server. The "incoming Mail Server" field cannot be empty". It's emplty because it's grayed out and can't be changed. Huh? What am I missing here?

    Why are you trying to manually edit this account. Enter it correctly by opening the iCloud control panel (from System preferences) signing in and switching mail on.
    If you are already signed in, sign out reboot and sign back in, turn Mail and any other services you want to use on.

  • My Incoming Mail Server is grayed out....so, it is not working. How to fix?

    My Incoming Mail Server  for iCloud is grayed out....so, it is not working. How to fix?

    It easiest way that sometimes solves the problem would be to delete your account from your Mac (system
    Preferences... > iCloud) and then to add it back again.

  • Using Yosemite My incoming mail server changes by itself and means I can't access my email. When I go to preferences the new incoming mail server is greyed out. I then have to remove the accounts and get new ones.

    Using Mail with Yosemite 10.10.2.The incoming mail server keeps changing by itself and means I can't access my mail. I  go to preferences and find that the new incoming server is greyed out .  I then have to remove the accounts and then add them again with the correct server. The incoming server which is greyed out is imap.gmail.com

    Try Mail/Preferences/Accounts - select the account, then go to Advanced and deselect "Automatically detect and maintain account settings".

  • HT4864 How do I directly change the incoming mail server for icloud in Mail?  It's grayed out.

    How do I directly change the incoming mail server for icloud in Mail?  It's grayed out.
    I ask this because I have suddenly stopped receiving most e-mails in Mail.  I've found that my incoming mail server (p01-imap.mail.me.com) is different from what the Apple mail setup assistant recommends (mail.me.com), but I cannot change it because it is grayed out.  Any ideas?

    I'm afraid that AFAIK you've gone through the card. You could try Support, though I don't know how helpful they are likely to be.
    To contact  iCloud Support: if you currently happen to have AppleCare, either because you recently bought Apple hardware or have paid to extend the inititial period, you can contact them here:
    http://www.apple.com/support/icloud/contact/
    You will need the serial number of the covered hardware.
    If you are not covered by AppleCare, then - in common with other free email services - there is no free support and you may be asked to pay a fee.

  • HT4864 My icloud incoming mail server info is "grayed out" How do I fix this?

    My iCloud incoming mail server is grayed out.  Also my iCloud and Gmail accounts are showing offline.  I just did update to Mountain Lion 2 days ago and now I cannot send mail.

    New Info
    Re: Messages Menu Commands Greyed Out
    A simple solution...
    After much troubleshooting, I have isolated the issue with the greyed out "Messages" app menu. The problem is due to the truetype font Apple Gothic missing which is required for the AppleID login window when you first launch Messages. You can just hit skip when the dialog box comes up, but until you do so the full messages menus are not available. So to fix, just drop AppleGothic.ttf in <bootdrive>/Library/Fonts and Messages 8.x should launch correctly. Apple should have really included this font in <bootdrive>/System/Library/Fonts since it is required for one of their Apps
    Many people in the prepress or graphics arts fields will likely run into this issue when they customize fonts.
    8:22 pm      Wednesday; July 9, 2014
    ​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
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     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
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  • TS3988 The correct information in the email address, Full name and Incoming mail server panes are greyed out, and I can get no further in bring my iCloud a/c online. Any ideas? Thanks.

    I've just updated and installed Mountain Lion. I've clicked for iCloud for Mail. The correct information in the email address, Full name and Incoming mail server panes are greyed out, and I can get no further in bring my iCloud a/c online. Any ideas? Thanks.

    They are grayed out because they are automatically set up whey you check Mail in System Preferences.  If you didn't do that, go back and do so and your iCloud email account will be set up automatically.

  • Incoming mail server section greyed out

    This is a problem I am having with setting up my iCloud email. The incoming mail server section is "greyed out" and I cannot change or edit it and when I go to save what I've changed Apple Mail says that the incoming mail server cannot be left empty. Any ideas what has caused this?

    On a Mac, the server fields are automatically configured, which is why they are grayed out.  If your iCloud mail isn't working, go to System Preferences>iCloud, uncheck Mail, restart your Mac, then go back and check Mail again.  If that doesn't fix things, go to System Preferences>iCloud, click Sign Out, choose Delete at all of the prompts, restart your Mac then sign back in.  (This deletes the iCloud account and data from your Mac, but not from iCloud.  Your data will reappear on your Mac when you sign back in, after a brief delay as it redownloads.)

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