TS3276 Incoming mail server is grayed out?!

Can not receive mail. Mail always askers for my password. Can not change anything in my account as the incoming mail server is grated out. Any advise is appreciated.
Josef

Are you using OS X 10.5.7 or 10.7.5?  If you're using 10.7.5 (Lion), it's grayed out because it's automatically configured.  If you aren't getting mail, try going to Settings>iCloud, uncheck Mail, restart your Mac, then go back and check Mail again.

Similar Messages

  • HT4864 incoming mail server is grayed-out

    How do I get my "incoming mail server' un-grayed?  It won't let me put information on that line.
    Thank you.

    The p10 number is one of those added by the system and appears to represent different geographical areas - it's quite normal.
    If you are having problems with the setup you should sign out in System Preferences (or Settings)>iCloud and sign back in again, emabling Mail in the checklist. This should set it up correctly. It's not designed to let you do this manually in the Mail application.

  • Mail on OSX 10.7.5  has incoming mail server field grayed out

    Trying to configure my iCloud email using Mail in OSX10.7.5   and in the settings the field for incoming mail is grayed out, yet every time I try to save to exit that window, it gives me an error message that it needs an incoming mail server.  Can't enter it because I can't get into the field, which is showing po2-imap.mail.me.com     Any thoughts on how to remedy?

    I tried this and it entered the same info that was there and the incoming mail server field is still grayed out and I still get the "The incoming mail server cannot be empty" message when I go to exit the iCloud account window.

  • My Incoming Mail Server is grayed out....so, it is not working. How to fix?

    My Incoming Mail Server  for iCloud is grayed out....so, it is not working. How to fix?

    It easiest way that sometimes solves the problem would be to delete your account from your Mac (system
    Preferences... > iCloud) and then to add it back again.

  • TS3276 incoming mail server grayed out-under preferences

    Ever since I updated my operating system, I have been unable to send/receive mail.  When I try to correct under "Accounts" under the preferences tab, the incoming mail server is grayed out so I can't update.
    Please help.

    Select the account and check the box marked Enable this account in the Account Information tab.

  • ICloud incoming mail server is greyed out so I cannot change info or add alias account

    I cannot add a new icloud alias to my mac mail because the incoming mail server is greyed out & unchangeable.
    Help!

    Aliases should be added on the iCloud website.

  • HT4864 my incoming mail server is gray and won't let me enter anything? what do i do..i can't get my mail?

    my incoming mail server is gray in its space and won't let me enter anything? i can't get my incoming mail on my mac computer?  what do i do so I can reenter the incoming mail server information?  the rest of my preference screen is black and can be changed?

    I did have the same problem this morning, but after several attempts o deleting and creating a new account, it started working again.
    I think they were doing some changes in iCloud and that created several problems last night and today.

  • What do I do if my incoming mail server is greyed out?

    Can anyone help me with this iCloud problem?  I am not able to use Email and in i Cloud,  my incoming mail server is greyed out.  I searched the web for answers,  followed their suggestions, to no avail. 

    Thanks Roger,  I followed those steps, but it is still greyed out.  I seem to be getting some mail,  so I don't quite understand what is going on.  I have an iPhone as well, and mail seems to work fine on it, so I am not totally out of commission. This is just the strangest thing!   Thank you for your quick response to try and help me.  Margaret

  • Incoming mail server section greyed out

    This is a problem I am having with setting up my iCloud email. The incoming mail server section is "greyed out" and I cannot change or edit it and when I go to save what I've changed Apple Mail says that the incoming mail server cannot be left empty. Any ideas what has caused this?

    On a Mac, the server fields are automatically configured, which is why they are grayed out.  If your iCloud mail isn't working, go to System Preferences>iCloud, uncheck Mail, restart your Mac, then go back and check Mail again.  If that doesn't fix things, go to System Preferences>iCloud, click Sign Out, choose Delete at all of the prompts, restart your Mac then sign back in.  (This deletes the iCloud account and data from your Mac, but not from iCloud.  Your data will reappear on your Mac when you sign back in, after a brief delay as it redownloads.)

  • Using Yosemite My incoming mail server changes by itself and means I can't access my email. When I go to preferences the new incoming mail server is greyed out. I then have to remove the accounts and get new ones.

    Using Mail with Yosemite 10.10.2.The incoming mail server keeps changing by itself and means I can't access my mail. I  go to preferences and find that the new incoming server is greyed out .  I then have to remove the accounts and then add them again with the correct server. The incoming server which is greyed out is imap.gmail.com

    Try Mail/Preferences/Accounts - select the account, then go to Advanced and deselect "Automatically detect and maintain account settings".

  • TS3276 incoming mail server problem

    From time to time, often when I'm on a trip or just back from one I have a problem with my incoming mail server password.

    Select the account and check the box marked Enable this account in the Account Information tab.

  • Why is my Incoming mail server showing gray or "not active?"

    I am having trouble receiving e-mails since changing my apple password. The password works fine in other regions but the Mail accounts section seems to be "rejecting" something I am providing as infor or username or Alias or what? and the box shows the correct information under incoming mail but in grayscale????

    Hello DRMSBSR,
    Welcome to the Apple Support Communities. If you are not able to receive email on your Mac, the next step to try is to remove the account and then add it back in.
    Go to Apple menu > System Preferences > iCloud. Then sign out of the account and then sign back in.
    iCloud: Set up iCloud Mail on your devices and computers
    http://support.apple.com/kb/ph2621
    Regards,
    -Norm G.

  • Incoming mail server grayed out

    My Mac Mail (icloud) account is acting up - the incoming mail server is gray out and can not be changed.  It says :
    mail.example.com
    I have all the current updates/softwares.
    I have deleted and added this account several times, does not change the outcome.
    Is there a problem on the "APPLE" side?
    Thanks for any help, suggestions, advice.
    Mona

    I believe it should say something like: imap.mail.me.com or imap.mail.mac.com.
    As it is now, it reads:  mail.example.com    
    and is grayed out and will not accept the cursor to highlight or change anything.
    Acting up - it is off line and will get on-line when prompted.  All my other mail accounts (ie gmail) are working fine as far as receiving and sending mail is concerned.
    Thanks again for any help suggestions advice
    Mona

  • HT4864 My icloud incoming mail server info is "grayed out" How do I fix this?

    My iCloud incoming mail server is grayed out.  Also my iCloud and Gmail accounts are showing offline.  I just did update to Mountain Lion 2 days ago and now I cannot send mail.

    New Info
    Re: Messages Menu Commands Greyed Out
    A simple solution...
    After much troubleshooting, I have isolated the issue with the greyed out "Messages" app menu. The problem is due to the truetype font Apple Gothic missing which is required for the AppleID login window when you first launch Messages. You can just hit skip when the dialog box comes up, but until you do so the full messages menus are not available. So to fix, just drop AppleGothic.ttf in <bootdrive>/Library/Fonts and Messages 8.x should launch correctly. Apple should have really included this font in <bootdrive>/System/Library/Fonts since it is required for one of their Apps
    Many people in the prepress or graphics arts fields will likely run into this issue when they customize fonts.
    8:22 pm      Wednesday; July 9, 2014
    ​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • HT4864 When trying to update my Mail Account Mailbox Behaviours settings, when I try to close the settings pane the following messages occur: Invalid Incoming Mail Server The "Incoming Mail Server" field cannot be empty. The incoming mail server box has p

    When trying to update my Mail Account Mailbox Behaviours settings, after making the changes when I try to close the settings pane the following messages occur: Invalid Incoming Mail Server The “Incoming Mail Server” field cannot be empty. The incoming mail server box has in light grey colour: p02-imap.mail.me.com in it and I cannot edit its content. Any ideas what is going on and how to fix it?

    Hi all,
    Mattreichenbach is probably on the right track here with a reset of settings.  I think I've determined the issue has to do with cached account information and inconsistencies for the account name.  This seems to crop up when I've changed my password and it hasn't propagated fully to all the servers, devices, certificates, etc.
    Hopefully many here are on their way to restoration of service by now but it's clear that a lot of people are having the same issues.  Very frustrating and definitely something Apple needs to resolve:  incoming mail server field grayed out, incorrect autopopulation of different fields, other unanticipated behaviors.  If you're still having issues, though, here's what worked for me...
    First, head to the iCloud preferences pane in System Configuration and choose "Sign Out".  When I did this it prompted me with a number of "are you sure" type questions about retaining information on my local machine.  I chose to delete/remove the info each time simply because it should all be restored by the cloud and I didn't want to risk a massive duplication of my data... I will say, I'm back up and running with no issues so I suspect you can make the same delete/remove choices...  But use your own judgment.  I don't want you to lose any data (ie.. please use care as you do this because I cannot bear the thought of causing anyone to experience the pain of data loss).
    Once you've signed out of iCloud, restart your system.  When you get back in, head to the Mail, Contacts and Calendars section of your System Preferences and add your account back by choosing the brushed aluminum "iCloud" button.  When it asks for your account name, use your @iCloud.com email address.  I am all but certain my issue had started because one of my devices (iPhone or whatever) had been set up with an email alias specified instead of my @iCloud.com address.
    Apple, if you're reading through any of these issues (there are TONS of users having this same problem).  Take note, that your icloud service somewhat frequently is not responding and yet tells the user that the password is wrong and this prompts people to be changing their passwords unnecessarily.  This has happened to me on numerous occasions.  Also, I noticed that last week's outage corresponded to a VERY similar outage exactly one year ago to the day.  Sounds like planned maintenance to me and I think you could do a better job notifying folks so we're not wasting HUGE amounts of time troubleshooting a problem that we have no hope of fixing.
    Hope that helps some of you!
    Terry Mullane
    Washington, DC

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