TS3276 My Mac is able to receive but not to send email

Anyone please help. My Mac is able to receive but not to sen emails. I have tried backing up my emails, deleting my account on outlook and creating a new one, but, I continue having the same problem.

What were the results of taking the pertinent steps in the support article?

Similar Messages

  • Able to receive but not to send emails

    Purchased macbook pro, ipad & iphone at xmas ... experiencing ame problem with all of them.
    I can received emails okay via mobile me, yahoo, gmail but 90+% of emails I send are not received by recipient and I get bounce back SMTP error messages. (I did manage to send emails to a couple of individuals who have AOL and BT internet accounts but others failed).
    Have contacted Apple Support but so far no solution found by them .... I have seen numerous threads on internet with others who appear to have same issue but not sure if there are any fixes. The Apple support person indicated that many of the internet service providers seemed to be blocking the messages from getting through ... I have also read that this may be as a result of going through an intermediate (i.e. Apple Mail) ... although even when I try the old approach of sending direct from yahoo and gmail websites ... these are now failing as well.
    I only started experiencing these problems after changing to apple products in recent weeks ... HELP!!

    I suddenly had the same issue Saturday: my gmail was receiving but not sending. This was true whether via WiFi or 3G.
    I troubleshot it with Apple. It happened whether my gmail account was set up as "gmail" in iPhone mail setup, or whether (as I had always had it) set up using Exchange (even though I don't connect through an Exchange server). We reset the network settings, that did not help. Then, we set up Apple Support's dummy Yahoo account. That worked fine. Then we used their dummy gmail account. That worked fine. So it seemed to be something at the level of my particular account.
    I ran out of time to troubleshoot, and now, strangely, today it is working fine again. I am guessing something on the Google end but who knows. Or maybe some NSA program.

  • I'm receiving but can't send emails. My out going smtp has gone offline. how can i change this to be online?

    i'm receiving but can't send emails. My out going smtp has gone offline. how can i change this to be online?

    What version of Windows, what mail system and which mail client?
    Start there.

  • I can receive but can't send email

    I can receive but can't send e-mail, my phone keeps asking me to set up a password for outgoing mail but I have done that and still nothing happens.

    try powering it off for a min and then power back on and see if it works.  If not take a look here
    http://support.apple.com/kb/TS3899

  • HT201240 how do i reset my password to access my email on a mac pro. i updated latest software and i am able to receive but not send email. i can't remember my password.

    i recently updates the software on my macpro. now i can receive email but not send. it says something about my password but i don't remember the one i set??? now what?

    To find your mail account's password, open Keychain Access.app in your /Applications/Utilities folder, select Login Keychain at the top of the list in the left-hand column, and below that, also on the left, select Passwords.
    Find your mail account in the list that appears in the larger part of the window, click on it once to select it, then press command-I to open an Info window for your mail account. At the bottom of the Info window, tick the box, Show password:
    In the dialog that opens, enter your "login" keychain password (which should be the same as the password you use for your Admin account), and choose Allow. That dialog will close and your mail account's password will appear in the Info window. Copy that password, and enter it in Mail when requested.

  • Able to receive but not send mail

    since moving to a new web host, I'm able to receive mail via Mac Mail but unable to send.
    Is anyone else having this type of problem?
    OSX 10.9.4
    Mac Mail 7.3
    web server
    Linux
    Apache 2.2.26
    PHP 5.4.26

    Please see if the Apple mail troubleshooting support article resolves this misbehavior. 
    Sending is the SMTP path, which is the one that nobody new to mail can find — mail uses POP or IMAP for receiving, and SMTP for sending, and there are separate settings, servers and login credentials for each.  To get to the SMTP settings, Mail > Preferences > Accounts > select the failing account > Account Information > select Outgoing Mail Server (SMTP) to Edit Mail Server List > select the SMTP account > verify the settings for the server, that SSL/TLS is enabled (usually) or not (rare), and that your username and password are correct.  Like the POP or IMAP settings, these SMTP settings and credentials are also specific to your mail ISP, which means I don't know exactly what the required settings are here. 
    With the way that mail pops up that infernal "do you want to cause yourself grief by changing your password?" dialog box on transient network errors, it's very easy to get an incorrect password set, too.
    I'm not sure why you've listed web server, Linux, Apache and PHP in your posting.

  • Mac mail 7.3 receiving but not sending

    Hello everyone,
    I have been stuggling with this problem for three days now.  I set up a new e-mail account (for a new job) and the new account will receive fine but not send.  Here is the general set of steps that I followed:
    *  Used IMAP unsecured - smtp port 25.  Failed due to port blocking
    *  Used IMAP unsecured - smtp port 587.  Works on other servers but this one not.
    *  Used IMAP and smtp secured with SSL - smtp port 465.  Failed.
    The last one is what I believe I should be using.  I get the standard "Could not connect to this SMTP server..." message on connection doctor, and all I get from the log is:
    INITIATING CONNECTION Jun 10 11:04:13.633 host:vps2955.inmotionhosting.com -- port:465 -- socket:0x0 -- thread:0x608002468c00
    CONNECTED Jun 10 11:04:14.278 [kCFStreamSocketSecurityLevelNone] -- host:vps2955.inmotionhosting.com -- port:465 -- socket:0x600000ad8d40 -- thread:0x608002468c00
    With no "READ" or "WROTE" messages or anything else.  The "kCFStreamSocketSecurityLevelNone" seems odd, but I've seen that elsewhere.  I've also tried:
    * Turning off SSL and using 465 - failed
    * Deleting all related keychain items - no effect (after accepting the cert)
    * Running keychain first aid - no problems
    I contact inmotion hosting and they said my settings all look right.  They can probe further, but I need to coordinate with my boss to get permissions for them to do that (maybe later today).
    One additional thing - using network utility I am able to see port 465 on this server as expected.
    I'm at a loss.  I've set up many, many e-mail accounts in the past and this is the first time I have ever had these sorts of problems.  Help!!!

    Under no circumstances should you ever change the trust settings of any SSL certificate, unless you created it yourself. That's just about the most dangerous thing you can do with a computer.
    Back up all data, then take each of the following steps that you haven't already taken. Stop when the problem is resolved.
    Step 1
    From the menu bar, select
     ▹ System Preferences... ▹ Date & Time
    Select the Time Zone tab in the preference pane that opens and check that the time zone matches your location. Then select the Date & Time tab. Check that the data and time shown (including the year) are correct, and correct them if not.
    Check the box marked
    Set date and time automatically
    if it's not already checked, and select one of the Apple time servers from the menu next to it.
    Step 2
    Triple-click anywhere in the line below on this page to select it:
    /System/Library/Keychains/SystemCACertificates.keychain
    Right-click or control-click the highlighted line and select
    Services ▹ Show Info
    from the contextual menu.* An Info dialog should open. The dialog should show "You can only read" in the Sharing & Permissions section.
    Repeat with this line:
    /System/Library/Keychains/SystemRootCertificates.keychain
    If instead of the Info dialog, you get a message that either file can't be found, reinstall OS X.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. Open a TextEdit window and paste into it by pressing command-V. Select the line you just pasted and continue as above.
    Step 3
    Launch the Keychain Access application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
    In the upper left corner of the window, you should see a list headed Keychains. If not, click the button in the lower left corner that looks like a triangle inside a square.
    In the Keychains list, there should be items named System and System Roots. If not, select
    File ▹ Add Keychain
    from the menu bar and add the following items:
    /Library/Keychains/System.keychain
    /System/Library/Keychains/SystemRootCertificates.keychain
    From the Category list in the lower left corner of the window, select Certificates. Look carefully at the list of certificates in the right side of the window. If any of them has a a blue-and-white plus sign or a red "X" in the icon, double-click it. An inspection window will open. Click the disclosure triangle labeled Trust to disclose the trust settings for the certificate. From the menu at the top, select
    When using this certificate: Use System Defaults
    Close the inspection window. You'll be prompted for your administrator password to update the settings. Revert all the certificates with non-default trust settings.Never again change any of those settings.
    Step 4
    Select My Certificates from the Category list. From the list of certificates shown, delete any that are marked with a red X as expired or invalid.
    Export all remaining certificates, delete them from the keychain, and reimport. For instructions, select
    Help ▹ Keychain Access Help
    from the menu bar and search for the term "export" in the help window. Export each certificate as an individual file; don't combine them into one big file.
    Step 5
    From the menu bar, select
    Keychain Access ▹ Preferences... ▹ Certificates
    There are three menus in the window. Change the selection in the top two to Best attempt, and in the bottom one to  CRL.
    Step 6
    Triple-click anywhere in the line of text below on this page to select it:
    /var/db/crls
    Copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
    Go ▹ Go to Folder...
    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
    A folder named "crls" should open. Move all the files in that folder to the Trash. You’ll be prompted for your administrator login password.
    Step 7
    Restart the computer, empty the Trash, and test.

  • Able to receive but not send email

    I am able to receive email, but not send or reply to email. iPhone says "Invalid Sender Address" What can I do about this?

    This sounds like the usual issue you come across where you can't send email unless you are using the sending server of the ISP whose service you are connected to. The simplest way round this seems to be to get a GMail account. Enable POP in the account settings, see http://mail.google.com/support/bin/answer.py?hl=en&answer=13273 and then use the GMail sending server instead of your existing smtp server. If your ISP doesn't have authenticated servers that work over other ISPs networks this seems to be the easiest workaround and has the added advantage that GMail uses SSL for it's connections so it is more secure.
    There is a good set of instructions for setting GMail up on the iPhone, see http://mail.google.com/support/bin/answer.py?hl=en&answer=72454

  • Mac Mail 7.3 receives but won't send on iMac running OS X 10.9.5

    My spouse has an  iMac (Intel) running OS X 10.9.5 and Mail 7.3 has suddenly stopped sending email. It receives just fine. I also have an iMac (slightly larger) running the same software and I can send just fine. We are both using comcast.net. I've repaired permissions. Reset the routers and everything, but it still won't work. We can both send from our iPads and iPhones.

    OS X Mail: Troubleshooting sending and receiving email messages

  • Receive but can't send email

    I have set up my Iphone 5 email exactly the same as my iPhone 4. Emails are received but outgoing email is left in Outbox. It states the sender address was rejected by the server. How can this be when it works on the iPhone 4?

    Hi there,
    I found you on Mac discussion groups.
    Can you please tell me what to do re, not receiving ALL my emails, and often not being able to send email, even from different wifi servers?
    I have alot of draft mail, sent mail, big mailboxes, etc.
    Thanks.
    Alexis

  • Entourage Receives But Won't Send Emails

    My Entourage had been working perfect for about a year until 2 weeks ago when it stopped sending emails. I can receive emails but when I attempt to send them the following message comes up:
    "An operation on the server timed out. The server may be down, overloaded, or there may be too myuch net traffic. "
    If that happened once I'd be understand, but I havent been able to send mail now for 2 weeks so I know its not the server. Can anyone help?

    Hi Joel.
    Couple of things.
    1) Have you talked to your mail provider to make sure that you have your settings correct, still? Or have you triple checked your settings?
    2) Any changes to firewall settings?
    3) Did you add/change any other software on the day that mail stopped sending?
    (Quit Entourage for the next steps)
    4) Repair Permissions?
    5) Do keychainAccess firstaid, or remove the password in Keychain for this server. Then restart the Mac. Then restart Entourage
    Someone else might have some ideas

  • I can receive but can't send emails. Can anyone help me

    Hi there,
    I have already restores I phone, talked to operator, e-mail support, changed configurations, but there is no way to send emails. I can receive them and internet is k. Need help, please!

    Depending on what account your using you may need to add a password for you outgoing mail server.  If that doesn't do the trick then take a look at the the link
    http://support.apple.com/kb/TS3899

  • Receive but can't send emails using Outlook Expres...

    Is anyone else experiencing this again ?
    OE leaves my mail in the Outbox and BT Mail will not accept them on a send/receive. Also still experiencing password rejection problems everytime I send/receive. If I cancel instead of trying again. It receives my mail but will not send it.
    Any ideas please ?
    Thanks.............. 
    Spoiler (Highlight to read)

    I suspect you will all ready have done this because you were previously sending emails but it might be worth doing it again in case there has been a glitch in the system.
    Verify the non BT email address. See this link.
    http://bt.custhelp.com/app/answers/detail/a_id/10903/kw/reset%20BT%20Yahoo%20Password/c/346,412,416/...
    I think you also need to ensure that you have ticked the box “My outgoing server (SMTP) requires authentication" - and you need to use "Log on using" and enter the BTinternet email address/password  you've used to verify the Non BT email address.

  • My mac/iphone mail is receiving but not sending

    First my mac wouldn't send out emails, saying "Hotmail (offline)".  I've tried re-entering my email and passwords many times and nothing seems to work.  Now or some reason this is also happening on my iPhone 5, but instead it says to enter my Apple ID password then once I do it says that my email username or password is wrong when I have used exactly that to sign onto my web email.  Any thoughts?

    I started having many problems, including this one, as soon as I installed the 10.5.6 upgrade. Only one of my IMAP accounts is having problems (Gmail is fine so far), but the account is working ok when I access it via Thunderbird. I tried almost of the solutions posted above. I also installed the 10.5.6 Mail patch. All the fixes worked briefly, but after a couple days the problem returns. It must be a problem with my OS account because I can access the IMAP account via my laptop with no problems. That was the one fix you mentioned that I didnt try because I dont want to have update all the settings associated with the current user, and since I would have to restore everything, does it seem more reasonable to just do a clean install of the OS?
    So my question is, do I give up on Mail on this machine? Or do I have to do something like a system wipe?
    Thanks

  • Mail receiving but not sending email.

    Mail receives but won't send email. How do I fix this?

    Hi..
    Troubleshooting help here >  OS X Mail: Troubleshooting sending and receiving email messages

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