TS3276 Old email pops up for apple login? Logged out of store and back many times

I cannot upgrade App Store downloads since the old email is not my apple id anymore.
I was told by support to log out of store and baxk in and this would fix the problem, not so.

If you created a new ID, you have to use the old ID in order to update apps since your purchases will always be tied to the ID that you used to make the purchases.
If you changed the name that you use for your Apple ID go to Settings>Store>Apple ID and sign into the changed ID there. You can also sign into your ID in the bottom of the app store and the iTunes in in the lower left comer of the main screen in each app.

Similar Messages

  • When updating apps, old email pops up... tried logging in and out in 'featured tab'

    Hello all!
    When i try to update my apps on the app store, my old email pops up not allowing me to edit to the new one. I went on other forums and they have been posting to try and go to the featured tab and scroll down ... log out and in. it shows my account as my email but the secon i press 'update all' it comes back as the old email..
    please help
    thank!!!!!!!!!!!!!!!!

    Settings>Store...tap the ID shown...sign out...sign back in with the ID you want to use.
    Note: Apps are DRM protected & tied to the account used to originally obtain them. They cannot be transferred to another iTunes account & can only be updated with the account used to originally obtain them.

  • Apple Safari Logging out of Facebook and Twitter

    Any particular reason that Apple Safari is logging me out of Facebook and Twitter every so often? I have checked in common settings places and haven't found anything that should be deleting browsing history, cookies, etc. when I close the application. Yet it seems to happen too often.

    Log out from Facebook. You can do this by clicking the downward facing arrow to the right of Home top right side of the Facebook window.
    From your Safari menu bar top of your screen click Safari > Empty Cache
    Now back to the menu bar again, click Safari > Preferences then select the Privacy tab then click Details.
    Type    facebook   in the search field  then click Remove All > Done
    Quit then relaunch Safari and go to Facebook.
    You should see this:
    Enter your username and password and make sure to select:  Keep me logged in then click Log In.

  • Itunes says it is installed, but when i try to connect, i get Apple Application not found. have uninstalled and reinstalled many times and always the same

    Apple Application Support not in my programs, cause one advice said uninstall everything associated with itunes, so i did and now the it does not get redownloaded. what can i do.

    Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
    Does it install properly for you? If so, does iTunes launch properly now?
    If instead you get an error message during the install, let us know what it says. (Precise text, please.)

  • I have a new email address and updated it with my apple id/icloud and updated on my iPhone, but i'm getting a pop up to enter my password with my old email address listed for iCloud/Apple id.

    I have a new email address and updated my apple id/icloud  with the new address. I updated on my iPhone, but i'm keep getting a pop up to enter my password with my old email address listed for iCloud/Apple id.  How do I get it to go away?

    Did you create a NEW Apple ID or did you change the email address for your OLD Apple ID? This will affect how you update apps in the future.
    Anyway, go to Settings/iTunes&App Stores, log out, then log in with the new ID.

  • Hello, i have been sent the following email from apple: - You've taken the added security step and provided a rescue email address. Now all you need to do is verify that it belongs to you... and asks for apple login details, is this a genuine request?

    Hello, i have been sent the following email from apple, see below and asks for apple login details, is this a genuine request?
    Thank you.
    You’ve taken the added security step and provided a rescue email address. Now all you need to do is verify that it belongs to you.
    The rescue email address that you gave us is [email protected]
    Just click the link below to verify, sign in using your Apple ID and password, then follow the prompts.
    Verify Now >
    The rescue email address is dedicated to your security and allows Apple to get in touch if any account questions come up, such as the need to reset your password or change your security questions. As promised, Apple will never send any announcements or marketing messages to this address.
    When using Apple products and services, you’ll still sign in with your primary email address as your Apple ID.
    It’s about protecting your identity.
    Just so you know, Apple sends out an email whenever someone adds or changes a rescue email address associated with an existing Apple ID. If you received this email in error, don’t worry. It’s likely someone just mistyped their own email address when creating a new Apple ID.
    If you have questions or need help, visit the Apple ID Support site.
    Thanks again,
    Apple Support

    In that case, someone is trying to hi-jack your Apple ID.
    You should change your password immediately.

  • Unable to log into iCloud because old email pops up requesting password. Password not working and unable to receive reset

    I changed the main email on my Appleid a few months back. Everything worked fine until uppgrading to iOS7 on my phone. I am now unable to log into iCloud because the old email pops up and requesting password which is not working. I cannot rest the password because my old email is unvalid as I have changed network provider. The id works fine on Appstore and iTunes so its only iCloud that making trouble.
    Any suggestions to remedy this problem?

    I'm also experiencing the same issue.
    I've had to reset my password 3 times in the last 3 days.
    At first, I couldn't get my email. I sweated it out for 12 hours, reset my password and I was good to go again. 48 hours later, I ran into the same issue. Only problem is, not only do I get the 'Incorrect username or password' on my device, but my iCloud.com login no longer works. so now I can't read my messages on the web OR on my device/computer.
    I have went to appleid.apple.com and reset my password there: no luck.
    I have reset the settings on my device: no luck.
    I have Erase and Installed iOS 6.1.2: no luck.
    I have restored my device back to factory settings: no luck.
    I have performed a DFU restore: no luck.
    This is my main account for, well everything.

  • How do I remove an old email address from my apple ID account?

    How do I remove an old email address from my apple ID account?

    Depending upon the address (some Apple addresses can't be removed) then you may be able to remove it by logging into the account via the 'manage your apple id' link on http://appleid.apple.com

  • I have a used Iphone with someone elses email on it for itunes, how do i remove it and put my account there

    I have a used Iphone with someone elses email on it for itunes, how do i remove it and put my account there
    It is an Iphone 4

    If you go to settings- store - click on the ID and sign out. Then you can put in your apple id.

  • TS2755 I turned off MMS today and suddenly all my text messages dissapeared from SMS 'inbox'. switched the iphone 4s on and off many times, nothing. If I search for an old text message by text I can see it, but it's not in the box of SMS

    I turned off MMS today and suddenly all my text messages dissapeared from SMS 'inbox'. switched the iphone 4s on and off many times, nothing. If I search for an old text message by text I can see it, but it's not in the box of SMS

    show this link to your friend http://support.apple.com/kb/ts5185

  • ICloud backup is unable to access the account, because email I used for iCloud account is been deleted. And my iPad is stuck with this note on a screen, can't go Settings. How do I delete my account?

    iCloud backup is unable to access my account, because email I used for iCloud account is been deleted. And my iPad is stuck with this note on a screen, can't go Settings. How do I delete or edit my iCloud account?

    You can eirther I think go on ITunes or if you can get to settings you would just go to iCloud.

  • Ive gotten 3 responses from you guys. But still no help. Can't believe it's taken this long for apple to respond to this issue and I'm very disappointed that all I did was take precaution from left to my account info and my account has been disabled since

    Ive gotten 3 responses from you guys. But still no help. Can't believe it's taken this long for apple to respond to this issue and I'm very disappointed that all I did was take precaution from left to my account info and my account has been disabled since. Sad that we can't do any updates to equipment I've spent so much money in. Hope this is resolved real soon.

    Who exactly are you addressing this post to? And what exactly are you posting? We are just users like you, and have no idea what you are referring to. If there is something you would like to ask - user to user - please do so. Otherwise, you are wasting your time complaining about Apple, since we are not Apple.
    GB

  • Interested in buying an old 35mm prime lens for my film camera that would fit and EF mount.

    Interested in buying an old 35mm prime lens for my film camera that would fit and EF mount. I've found plenty of FD mounts and plenty of newer EF lenses around $200-300. Would like somethign in between if anyone has something. Does not have to be Canon brand.

    I would not buy Canon FD or Minolta MD lenses as they will need a very expensive modification on order to work with any Canon EOS camera. (film or digital) There are cheap adapters available, but they have cheap glass optics that ruin the image quality.
    Old Manual Focus lenses from Nikon, Pentax, and Olympus can use a very inexpensive adapter with Canon EOS cameras and still give great results.
    More info here: Using Manual Focus Lenses on Canon EOS bodies
    Mike Sowsun
    S110, SL1, 5D Mk III

  • I have aol email set up on my iphone4. Is there a way for me to log out of that account after use, so one one else in my family can read my emails?

    I have aol email set up on my iphone4. Is there a way for me to log out of that account after use, so one one else in my family can read my emails?

    Not easily, no. The better solution would be to put a passcode on the phone.

  • I'm trying to download some purchased TV shows to my iPad Air.  I keep getting the dreaded Download Error Tap to Retry Message.  I've signed out of iTunes and back in.  I've updated my software.  I have plenty of room for them on the Air.  Help?

    I'm trying to download some purchased TV shows to my iPad Air.  I keep getting the dreaded Download Error Tap to Retry Message.  I've signed out of iTunes and back in.  I've updated my software.  I have plenty of room for them on the Air.  We are taking a long flight this week, and I wanted to have something new to watch.  I've read through lots of threads on this but I can't seem to find a good solution that I haven't tried.
    If I can get them to download them on my iMac computer, can I then transfer them to my iPad?  How is this done?  (Please pardon an older lady's ignorance, and thank you for any assistance!)
    Jody

    Hello jody5758
    Continue your troubleshooting with the article below. IT will walk you through checking the Date & Time as well as checking the settings of your router to ensure a proper connection.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Regards,
    -Norm G.

Maybe you are looking for