TS3276 Some of the email I always received in my Verizon email account is now going to trash. How can I stop this?

Recently I found some of my email was going to trash instead of going to my account on Verizon where is used to ALWAYS go. How do I fix this?

Here are the settings for my Leopard Mail client. Yours may be slightly different.
Remove any tick from 'Remove copy from server after retrieving message'.
To clarify my earlier remarks about mixing POP and IMAP. Unless you know what you are doing I don't advise:
Accessing any account on a mail server with both POP and IMAP
Setting up an email client to use both POP and IMAP
Item 1 is likely to be a problem for the unwary as POP only downloads messages from the server's Inbox so it will never see messages moved by IMAP. Also the default settings of many POP clients are set to automatically delete messages from the server's Inbox either immediately or after a specified time which can cause problems for IMAP.
Item 2 is less of a problem if the email accounts are different but I have known some email clients, especially Thunderbird after several upgrades, get their preferences in a mess doing this. It is also likely to cause some users to get confused because of the different ways in which POP and IMAP work.
My advice for those who have family members with some preferring IMAP and some POP is to set them up with either separate accounts on the computer or different email clients (eg one with Mail and the other with Thunderbird) on the one computer account so that both POP and IMAP are not being used by the same email client on the same computer account.
I stress that this advice is for less experienced users.

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I have added a work colleague to my family's members on iCloud so we can share the calendar for work appointments. However whe heakes purchases on iTunes I now get charged. How can I stop this happening?

ive added my work coleague to my iCloud account so we can share the calendar on our I-phones for work appointments. when he makes a purchase on iTunes i now get charged though so how do I stop this from happening? also can I just share only work appointments or do i have to share the whole calendar with him? Can I select what he sees?

Hi Frantic503,
Welcome to the Apple Support Communities!
When you are the Family Sharing organizer, purchases are billed to your account unless the family member making purchases has an iTunes Gift Card or iTunes credit on their account. The attached article has more information on how this process works.
Family Sharing - Apple Support
What I may suggest in your situation would be to discontinue the Family Sharing and use iCloud calendar sharing. Using this method keeps your accounts separate but allows you to still share your calendar.
iCloud: Share a calendar with others
Have a great day,
Joe

"You can be reached by iMessage at" the email is grey colored. Why and how can I use this email to receive iMessages?

When trying to select an email address to receive iMessages I can't seem to select an email. It's in a light grey color. I can't figure out how to get it to be in a normal color so I can highlight it to use for iMessages. It's my son's iPod Touch and his iPod Touch is hooked up to my account. Does this make a difference. I have most of the iCloud stuff turned off so we don't have to share a lot of stuff.

When trying to select an email address to receive iMessages I can't seem to select an email. It's in a light grey color. I can't figure out how to get it to be in a normal color so I can highlight it to use for iMessages. It's my son's iPod Touch and his iPod Touch is hooked up to my account. Does this make a difference. I have most of the iCloud stuff turned off so we don't have to share a lot of stuff.

When I open a page from an email document it opens in Internet Explorer - how can I stop this?

Hi, I use Firefox as my default browser but when I opened a link from an official emailed adobe document it opened in Internet Explorer - I want to force all browser links to open only in Firefox - I have checked the advanced options and Firefox is set to my default, please help.

Hi PCM1, if i understand well the problem you have is when you click on a URL in a pdf file, the link opens in IE ? Have you checked in the default programs panel to see if all was well set ?

All of the sudden I am getting two windows when clicking on a link in Facebook. How can I stop this from happening? Please HELP

Today I discovered that when I was in facebook, and clicked on a link, anywhere, I would get a blank window and then another window would open up and have the links information on it. Things are really slow with this happening. I've checked out the popup tab, and I don't have it checked. There is nothing in the list either. PLEASE help me get rid of this problem. I have uninstalled firefox and reinstalled it. Would downloading an older version help?? Thank you for any help you can give me.

Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

When I use the magnifying glass to correct a typo when messaging, my iPhone 5 freezes up. How can I stop this?

As the title states, whenever is go to correct a typo in my messages using the magnifying glass my phone freezes up temporarily. It takes about 30 sec before its back to normal. It only happens when I'm in the messaging app and I don't know why it started doing it all of a sudden. I have had it for about a 15 months now. Any help would be great

Double tap Home button and delete Messages app from multitask-list.
Do the reset keyboard again as stated above.
and finally do iPhone Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data

Since updating to V10.9.4, I'm getting copies of the emails I send. I use gmail. How can I stop this?

Since updating to the latest version of Mavericks, I am getting copies of all the emails I send. Very annoying. How can I change this back?

By default Gmail automatically saves a copy of your sent messages. Gmail also is a non standard IMAP and for years we have had workarounds to make Gmail IMAP work in our email clients. Apple has included it's own fixes in Mavericks Mail. If you had previous workarounds this will now conflict with Mail.
I wrote about my experiences with setting up Gmail in Mavericks Mail here. I describe how you need to reset Gmail in your browser and in Mail.
Use Gmail with Mavericks Mail
http://www.needhelp4mac.com/2013/12/use-gmail-with-mavericks-mail/
You might these articles about how Mail works with Gmail in Mavericks helpful.
http://postbox-inc.com/?/blog/entry/using_gmail_in_mavericks/
http://blog.freron.com/category/gmail/
(Fair disclosure: Needhelp4Mac is my site. I may receive some form of compensation, financial or otherwise, from my recommendation or link.)

HT4519 I'm trying to send out email but will not send. How can I stop this on my IPhone4?

I'm trying to send out an email but it will not send. How can I stop this on my phone?

See:
iOS: Unable to send or receive email
It appears you have a incorrect entry in the setup. Google for:
setup xx email on iphone
where xx is your provider.

I uploaded to Maverick and now my mail always cc's me on every email I send out. I have checked Preferences and the Composing Automatically CC button is unclicked. How can I stop this?

I uploaded to Maverick and now my mail always cc's me on every email I send out. I have checked Preferences and the Composing Automatically CC button is unclicked. How can I stop this?

Sounds like your phone has the jitters.
This is sometimes caused when a DLL fle is missing when you restore, so the ipsw pacakge wasn't installed corectly.
You could back up and restore, but if it doesn't help go to http://www.felixbruns.de/iPod/firmware/ and then download the same firmware your on.
Open up iTunes and hold Shift+Restore and select that firmware, you can't use anoy ther firmwares though.
Hope this helped

HT5624 My husband and I share an Itunes account so use the same email address and password. Our iphones are now connected and we get each other's messages and share each other's contacts. How can we stop this happening?

My husband and I share an Itunes account so use the same email address and password. Our iphones are now connected and we get each other's messages and share each other's contacts. How can we stop this happening?

A couple of different approached:
Create a second AppleID for one of you that includes the email address and phone number you wish to use for messaging, but do not apply it to the iTunes and app store (just keep the current one). My wife and I do this and it works quite well. Also allows for easier syncing of Contacts , notes etc. using icloud if you wish to do that.
Add additional emails/phone numbers to the existing account and change the Send/Receive settings for Messages. this will not fix the Contcts isues for you however.

I bought pages ages ago using an iTunes account that no longer works as the email address has been closed down. How can I now update my Pages app, if it asks me to sign in using this now defunct email address?

I bought Pages ages ago using an iTunes account that no longer works as the email address has been closed down. How can I now update my Pages app, if it asks me to sign in using this now defunct email address?

All apps are always tied to the account from whaich they were purchased and will always have to be updated using that account.
Just because the e-mail account is shut down, has nothing to do with the itunes account. Why did you create a new account? Why not just change the e-mail associated with the old account?

I have received emails that appear to come from my email address. How can I stop this/ or filter out this spam

I have received emails that appear to come from my email address. How can I stop this/filter out this spam? Thanks

Apps are permanently tied to the Apple ID used to purchase them, and all future updates will require you to enter the password associated with this ID, whether you are currently using this ID for purchases or not. If you are being prompted for your sister-in-law's Apple ID when updating it means that there must be one or more apps on your phone that was purchased using her Apple ID. (When she synced with your computer it may have transferred this app to your library. It was subsequently synced to your phone.) The only way to stop the prompt for her ID is to delete these apps from your phone and your iTunes library and repurchase them using your Apple ID.

I just installed ios 8 update and now my email won't open and I can't receive calls. All of my apps have been updated. How can I fix this?

I have an iphone 5 and I just installed the latest ios update and now I can't open my email app and I can't receive calls. All of my apps have been updated. How can I fix this?

Try a reset on the phone. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. The phone will reboot. If it still isn't working, then restore the phone.

When click the email icon on my iphone, it opens on one email only. I can not go to the next or previous email, a different email or anything. It only gives me the option to move that email! How can I stop this. Its been working perfectly well before!

When click the email icon on my iphone, it opens on one email only. I can not go to the next or previous email, a different email or anything. It only gives me the option to move that email! How can I stop this. Its been working perfectly well before!

Now as you may know there is some icons at the bottom of the mail app, at the top left conner you should have the inbox button and on the upper right conner you should have two arrows to shift between emails. If any of those options works try :
Settings>General>Reset>Reset all Settings
If that does not work try to re add the account
Last but not least, restore as new.
Hope that helps.

I forgot my icloud password and i forgot the email that i did it with it how can i reset my icloud password?

i forgot my icloud password and i forgot the email that i did it with it how can i reset my icloud password?

You are going to need to go to: FORGOT APPLE ID to retrieve your iCloud/Apple ID. Once you know your ID, you can log onto Apple - My Apple ID and click on Reset Password to answer the Security Questions you will need to answer. If you don't remember the answers, you will have to contact Apple Support to have them reset: ACCOUNT SECURITY CONTACT NUMBERS
Cheers,
GB

TS3276 Some of the email I always received in my Verizon email account is now going to trash. How can I stop this?

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