TS3276 trouble with 1 users email account

hi all
my OH hasnt been able to get his email fro 5 days !!!
His settings are exactly the same as mine which is working fine but now his sent, inbox and trash are completely EMPTY !!!!!!
First our ISP said it was our end, then that there were large emails that needed deleting before they'd download and now it's to do with our email client????
We've checked on the 'email doctor' and the largest email was a poxy 42kb!!! Now deleted but still NOTHING !!!! Very annoying as some very important documents and archived stuff obviously!!!!!
ANYONE ABLE TO HELP ???

First, as a workaround, you might be able to use this extension: https://addons.mozilla.org/firefox/addon/lazarus-form-recovery/
But we should try to figure out why you are getting logged out. Here are two possibilities:
(1) Connection - Yahoo and AOL may keep demanding a password if your connection setting is "Auto-detect". You can change it to "No Proxy" here:
"3-bar" menu button (or Tools menu) > Options > Advanced > Network mini-tab > "Settings" button
(2) Incomplete cookies - websites maintain access to your session using cookies, so if you are rejecting third party cookies or use an add-on to clean up cookies as you browse, that could cause a problem staying logged in. Sometimes cookies also become corrupted, so the first step would be to flush what you have for the site. (See below)
When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
Alternately, you also can clear Firefox's cache completely using:
"3-bar" menu button (or Tools menu) > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now"
If you have a large hard drive, this might take a few minutes.
(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:
* right-click and choose View Page Info > Security > "View Cookies"
* (menu bar) Tools > Page Info > Security > "View Cookies"
In the dialog that opens, you can remove the site's cookies individually.
Then try reloading the page. Does that help?

Similar Messages

  • TS3276 trouble with yahoo email accounts

    as of the last week having trouble getting yahoo email using the apple mail app.. never had any problems before, I am able to log into yahoo mail using yahoo and get current mail. not sure what has happened. any ideas???

    What happens when you try to get mail? Any error messages?
    Mail – Troubleshoot Send and Receive
    Yahoo Mail Help

  • Exchange 2010 resource mailbox automatically opening along with user email account

    I've created a number of resource mailboxes for conference rooms, however one of them continuously opens in my Outlook profile. Deleting the profile doesn't seem to help, and it follows me around (it does it in my local Outlook 2010 profile, as well as my
    Outlook 2013 profile in our Citrix environment).
    Right-clicking the mailbox and selecting Close presents a box saying, "This group of folders is assicated with an email account. To remove the account, click the File Tab, and on the Info tab, click Account Settings. Select the e-mail account, and then
    click Remove."
    Unfortunately the profile is not configured to open this account, it's configured to only open my account (a domain admin).  I've also gone into the settings of my account in Outlook and it is not set to open the resource mailbox as an additional mailbox
    on the Advanced tab, so I'm not sure where it's getting this setting.
    Since the issue seems to be unrelated to the actual Outlook profile, I looked at both mailbox objects within the Exchange Management Console and can find nothing in either object that would be instructing Outlook to open both mailboxes.
    Any help is appreciated. Thanks.

    Seems like it's auto-mapped to the account. Run Remove-mailboxpermissions against it, hopefully it will 'refresh' the settings. If it still doesn't work, check the msExchDelegateListLink for the resource mailbox.
    More info for example here:
    http://technet.microsoft.com/en-us/library/hh529943(v=exchg.141).aspx

  • Troubles with Frontier email account

    I am having trouble with my Frontier e-mail account on my DroidX.  I have 3 e-mail accounts on my phone; Frontier, gmail and hotmail.  I have no trouble with the gmail and hotmail accounts.  With the Frontier account, I receive only some of my emails.  When I check my computer for my emails, I find there are many that did not come through on my phone, most of them are from people in my "contacts".  Any ideas?

        Hello minimom,  Let's make sure you are consistently getting your emails!  It is possible that Frontier has changed some of their email server settings.  I would suggest completely removing the account from the phone by going to Menu>Settings>Accounts.  You can then use the same steps to re-add the account.  Please keep me posted on the status.
    Thank you,
    YaleK_VZW
    Follow us on Twitter @VZWsupport

  • Having trouble with my email accounts on Ipad I deleted and not won't link

    Please help me I need my emails on my Ipad

    Delete the affected email account from your device.
    Tap Settings > Mail, Contacts, Calendars.
    Choose the affected email account, then tap Delete Account.
    Add your account again.
    More Info here  >  http://support.apple.com/kb/TS3899
    From here  >  http://www.apple.com/support/ipad/mail/

  • Still having trouble with yahoo email account

    Getting user name or password incorrect message. I recently traded in my phone for a mew one, both 2nd generation. I tried reseting the password, to no avail. Posts on this topic haven't helped.
    Thanks

    One thing that might help.
    Try setting up using other instead of yahoo.
    Make sure your on edge or 3g and not wifi.
    Choose imap as account type when prompted.
    incoming mail server: imap.mail.yahoo.com
    Enter username and password
    Outgoing mail server: smtp.mobile.mail.yahoo.com
    Enter username and password
    Answer no to try w/ out SSL message
    Now save again and save anyway.
    Now go into the account advanced settings and turn ssl off.
    Hope this helps.

  • I cannot open messages in Hotmail. I am not having this problem with Safari so it seems like it's Firefox. Also With Firefox I am having no trouble with other email accounts.

    I can get into my hotmail account and messages are coming in but I can't open them or delete them.

    "Clear the Cache": Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
    "Remove the Cookies" from sites causing problems: Firefox > Preferences > Privacy > Cookies: "Show Cookies"
    See http://kb.mozillazine.org/Clearing_the_cache and http://kb.mozillazine.org/Cookies

  • TS3899 Having trouble accessing my email account thru the mail app, after entering the account information in the settings page, hotmail returns with the error message " The user name or password for Hotmail is incorrect

    Having trouble accessing my email account thru the mail app, after entering the account information in the settings page, hotmail returns with the error message " The user name or password for Hotmail is incorrect". Help

    Hotmail is having problems:
    http://bostinno.streetwise.co/2013/08/15/hotmail-outage-hotmail-is-down-for-user s-still-photos/
    http://www.engadget.com/2013/08/14/outlook-outage/
    http://www.infoworld.com/d/applications/microsofts-skydrive-outlookcom-are-down- some-users-224940
    http://mashable.com/2013/08/14/outlook-down/
    http://techcrunch.com/2013/08/14/microsoft-acknowledges-outlook-com-messenger-sk ydrive-outages/

  • I am having trouble with the email that is confirming my security questions, it says it has sent it to my gmail but i have checked the email account and nothing has been sent, i have waited 24 hours for it and still nothing

    i am having trouble with the email that is confirming my security questions, it says it has sent it to my gmail but i have checked the email account and nothing has been sent, i have waited 24 hours for it and still nothing.

    Hi Cara154,
    If you are having issues receiving the email verification for your security questions, you may find the following article helpful:
    When you provide a rescue email address during Apple ID creation, you will receive an email from Apple to verify that the email address provided is accurate. If you don't see an email from Apple asking you to verify your rescue email address, you may want to check your SPAM folder. If you still haven't received the email from Apple, you can sign in to My Apple ID (appleid.apple.com) to resend your rescue email address. To resend your verification email, click on Password & Security. Then, click the Resend link located in the Rescue Email Address section.
    Apple Support: Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/ht5312
    Regards,
    - Brenden

  • Having trouble with my  email from google

    Having trouble with my email from gmail, both on my iPhone and on my iMac. It keeps asking to validate my password and e en after that it won't work. Does anyone know what to do?

    Hey Florian Fangohr,
    Thanks for the question. I understand you are experiencing issues with Mail in OS X Mavericks. Base on the symptoms you provided, the following article may help to resolve your issue:
    Mail (Mountain Lion): If your password is not saved
    http://support.apple.com/kb/PH11775
    If you click “Save password” in a dialog in Mail but still have to enter your password, there are a couple of things you can try.
    - Open Keychain Access, and then locate and delete the mail account password item.
    While in Keychain Access, you can also choose Keychain Access > Keychain First Aid to verify and repair keychain settings.
    - Open Disk Utility, and then select the volume (for your hard disk or disks) in the list of disks and volumes. Click First Aid and then click Verify Disk. If necessary, click Repair Disk. Then send yourself a test message.
    Note: The same steps apply for OS X Mavericks
    Thanks,
    Matt M.

  • Problems with POP email accounts set up on iPad air why can't I send emails?

    I have an Ipad Air and am having problems with POP email account set up.
    I can receive emails however I cannot reply or create a new email and send it.
    Is there something I need to fix in Outgoing settings? these are the same as on my MacPro using same ISP provider Optus the only difference is that the Ipad has a prepaid sim card - however still with Optus.
    Could someone help please? Thank you

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    Using a POP account with multiple devices
    http://support.apple.com/kb/ht3228
    iOS: Adding an email account
    http://support.apple.com/kb/HT4810
    iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
    http://support.apple.com/kb/ht1694
    iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
    http://support.apple.com/kb/TS1944
    Server does not allow relaying email error, fix
    http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
    Why Does My iPad Say "Cannot Connect to Server"?
    http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
    How to Delete Email on the iPad
    http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm
    How to Mass Delete Emails from iPhone and iPad Inbox (with video)
    http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/
    How to Sync Contacts with Your iPad Using iTunes
    http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
    iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
    http://support.apple.com/kb/ts2621
    iCloud: Create a group and add contacts to it
    http://support.apple.com/kb/PH2667
    eMail Groups - You can use a third party app that many users recommend.
    MailShot -  https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
    Group Email  -  https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
    http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
     Cheers, Tom

  • TS3899 I cannot send email from my ipad the message keeps saying rejected by the server but there is nothing wrong with my email account with talk talk as I am able to send email from my iPhone and laptop any ideas?

    My email won't send from my iPad.  It says the server rejects it almost immediately I press the send email button, although there is nothing wrong with my email account when sending from my laptop or iphone. I have cancelled the account and re-entered it but it hasn't made a difference? Anybody help?

    Hi Allan,
    Thank you for your help . The account used to work perfectly until recently, after receiving support from the provider, I deleted the account now I am trying to set the account again. 
    After putting in the first details (name, email, description) Cannot send mail the password or username for "mail.bigpond.com" is incorrect. I would expect this because the information I put in is not for Bigpond. So I press ok & I change the outgoing server (this is the one that is incorrectly labelled bigpond) to aapt, then I press save.
    Then it says "verifying" but comes up with Cannot connect using SSL do you want to try setting up the account without SSL. I press yes.
    Then I get the message "the POP server "mail.aapt.net.au" is not responding. Check your network connection & that you entered the correct information in the incoming mail server. (I ahve already checked this with aapt & it is correct.

  • I have an iPad with IMAP email accounts set up but I can find no "inbox, drafts, trash" folders anywhere, either on my ipad or desktop Mac.  How can I set them up?  They do not show on my MacMail preferences either and I can find no way to add them.

    I have an iPad with IMAP email accounts set up but can find no "inbox, drafts, trash" folders for each email account anywhere on my iPad or in Mac Mail.   How can I set them up? I can't find anyway to set them up anywhere.  Thanks

    Hello blu monkey,
    I found some resources that I think might help with the visibility of your IMAP email folders on your iPad and Mac.
    On your iPad, you may need to follow the steps in this article to make sure your folders are visible:
    iOS: If IMAP Mail folders are not visible
    http://support.apple.com/kb/HT1393
    On your Mac, I am not sure if you have the sidebar enabled, but you can enable it using the steps in the article below.  When this is showing, you should see your email account listed near the bottom with a triangle next to it.  When the triangle is pointing down, it should show your folders:
    Mail (Mountain Lion): Show or hide the sidebar
    http://support.apple.com/kb/PH11763
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • My brand new macbookpro is locked up. It's been trying to select the apps I want to use with my email account for over an hour. Please help

    My brand-new MacBook Pro is locked up. It's been trying to select the apps I want to use with my email account. How can I cancel it I've tried everything that I know of

    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar
    - Or call Apple . You have 90 days of free telephone support
    Complimentary Support (USA)

  • Im having trouble with my email. usually i drag emails i want saved to various folders. recently, some of the folders have changed their appearance - looking like a camera body, and less like a folder. these icons seemed to be locked as well, so i can no

    im having trouble with my email. usually i drag emails i want saved to various folders. recently, some of the folders have changed their appearance - looking like a camera body, and less like a folder. these icons seemed to be locked as well, so i can no longer open those folders. help please?

    Ah, now i see that the folder has an icon on it - like a "settings" icon - sort of a wheel

  • Export contacts in CSV, Excel or other format.  I DO NOT want to sync with an email account.  This is for an exemployee who just wants names and numbers in a simple format.

    I have the iPhone 4S, iOS7.0 of an ex-employee.  That person would like a list of their contacts from the phone.  I DO NOT want to sync with another email account, just a simple listing of the contacts.

    Also consider using
    Export Address Book
    By Stefan Keller
    Free, via App Store. Works like a charm. See here for details and link to App Store
    https://www.subclassed.com/apps/export-address-book/details

Maybe you are looking for