TS3276 Unable to open email pictures and videos
Unable to open attachments and video on received emails What am I missing?
Hi Anie1015,
I know how important it is to retrieve your emails on your device. Let's make sure that all the settings are correct. Please go to Settings> Mails, Contacts, Calendar> Turn on Load Remote Images. Let us know how this works out for you.
NidiaA_VZW
Please follow us on Twitter @vzwsupport
Similar Messages
-
Post relates to: Pre 2 p102eww (Verizon)
Jneklason wrote:
~snip~
I know this email is confusing and really hard to understand...perhaps now you will know how i've been feeling--lost and confused with all the mis-information, with a hit and miss phone, and out of time with all the 1 1/2 hr to 2 hrs EACH wasted on this issue.
On top of all this, I can't even find out how to file a complaint with anyone higher up than Customer Service.
I hate to tell you this, but you didn't write an email. You wrote a discussion post on the Verizon Wireless Community forum which is a public peer to peer forum. Unfortunately since you didn't mark your post as a question, the VZW reps that roam this community won't ever see your post. Before you re-post it, don't. Duplicate posts get removed from the community.
I see there were several missteps both by the reps and yourself in your post. First you should have insisted on returning the phone within the 14 day return policy period. Second which Samsung Galaxy mini model did you purchase? The S3 mini or the S4 mini? Did you do any research prior to deciding on this device. The reps at that time deflected the easiest course of action, by trying to get you to replace the phone under insurance instead of returning the phone. The Early Edge payment option requires the current phone on the line using the early Edge must be returned to Verizon Wireless. Did you once considered going to a third party site like Swappa to purchase a gently used device for your daughter? -
I was unable to recover my Pictures and Videos after updating to ios5.1 ,please how can I recover my pictures and videos which was lost after updating to ios 5.1 on 12.11.2011
Connect to iTunes, make sure the items you want are checked, then sync.
-
Just to add that my iphone is connected to my PC, the "Autoplay" box is seen, but again when I click on "import pictures and videos, using Windows" a window opens saying "No pictures or videos were found on this device".
Thank you Peter, I had already tried this link before asking for help. I followed the steps, and when I clicked on " import pictures and videos " , a window poped up saying " No pictures or videos were found on this device". Any helps !
-
How do I find all pictures and videos that are in email files?
I am trying to find and extract all pictures and videos that people have sent me in emails (and in other parts of the computer but not in the pictures area) over the years to copy them into my aperture collection. Does anyone know how to do that. I use Outlook 2011. X1 on the PC can do this with a preview of the pictures so you can remove all small gifs etc.
Thanks!You'll have to search the web and see if anyone's offering the videos you want. Videos from the 80s are unlikely to be legally available, but you could get lucky.
BTW, for future questions, try posting in the iTunes for Windows forum. You'll be more likely to get help there than you will here in the iTunes for Mac forum. -
I'm running Mozilla-firefox on a Lenovo laptop. Last night the screen changed suddenly. brief alert about patch. unable to open email inbox to read/send emails. logged off thinking all would be right by morning. today, can access internet, google, etc, but unable to open email inbox. plus the listing of the various yahoo accts has changed the sequence order. please help. i depend on my email for my livelihood. i can read emails on my blackberry so the issue is not my internet provider.
In the patch 29, it is
function encode_attachment(str) {
var c, i, s = ''
for (i = 0; i < str.length; i++) {
switch (c = str.charAt(i)) {
case ' ':
case '#':
case '?':
case '%':
s += NN ? '_' : escape(c); break
default:
s += c
return s
NO issues seen, Able to open attachment which has space in the file name. -
Updated iPad2 to iOS 6 and lost all pictures and videos
I updated my roomate's iPad 2 days ago, following the instructions of a friend with years of Apple experience.
He explained that I would need to install iTunes on my laptop (a newer Asus running Win7) and that just plugging the iPad in would start an automatic process of backing up and updating.
Being from the PC world, I wanted to make sure we would be safe. I asked if I needed to copy pictures to my laptop or pc first, and he said that iTunes defaults to backing up first, then running the update.
Of course this makes sense, but erring on caution, I was very specific in wanting to make absolutely sure.
So I get the laptop ready. I plug in the iPad, it's immediately discovered and a window pops up saying there is an update for the iPad, and would I like to update now.
I pressed the button yes, or ok, I don't remember exactly what the vernacular was.
The lengthy process began.... with a status bar and activity..... took about 20 minutes.
After it was done, it said so. I don't remember the dialog box wording at that point exactly.
I pushed the home button on the iPad and it had the normal grey lock screen, opened it, and all of her apps were there, her email showed she had email,
but when i looked in the pictures folder, it was empty.
Thought perhaps they would appear later from iTunes. ( I didn't know at this point that she had never backed up or used iTunes for anything other than the initial activation and for her old iPhone that died several months ago)
Called my Apple friend, he said maybe I unplugged the iPad before it was able to restore things to the iPad.
So I started iTunes, attached the iPad , right clicked on "Tiffany's ipad" and went into the Backup section. There it says that the iPad was never backed up on this computer in bold text. And the option to restore from backup is grayed out.
I call my expert friend again. He has me look for backup files on the laptop, utilizing an application called 'iExplore'. went to 'device' section and there is a box that will show all backup files found on the pc. That box was empty.
What's tragic, is, this poor lady, unbeknownst to me, had been using her iPad as a picture and video dump for ALL of her child's pictures and vids for over a year. Without telling me. She is not a technical person.
Had I known this, I would have backed it up manually myself, before the update and all along. I would have made her do it. But I had no idea. I assumed she was plugging it in to her Dell Laptop.. but she never did.
I've run 2 'recovery' programs I got from online that scan for deleted files, but they don't show any of the hundreds of pictures and videos she had, Im sure because it was wiped, not deleted.
All attempts to locate a large backup file on my laptop have come up empty.
She is extremely and unbelievably broken up about this, as am I. I'm furious with Apple for not making the BACKUP stage of the process more tenacious, and with more pop up warnings so that this kind of thing cannot happen. Had I seen that, I would have used an application to MANUALLY copy her stuff.... even though at the time I had NO IDEA she was using her iPad as her ONLY repository for all of her precious media.
Folks, this is a life changing horror for her, and me. I love this woman's little boy as my own, and as a single mom, she was depending on me as a friend in this matter. If I cannot retrieve these images and vids, I fear she will never forgive me, as I'm the 'tech guy' who always has had the answers for everything in the past, and failed her on the most important tech issue in her life, her little boy's life in pictures.
Please, where can I send this iPad for forensic recovery of these images.
I've powered the iPad down until further notice to avoid writing additionally on the internal flash memory.
Thanks,
Lu JohnsonDoesn't sound like you have iCloud? If not, then no, you are out of luck....
GB -
I am suddenly unable to open my pictures in Adobe Photoshop. It gives the following message: The document “Tina-19.jpg” could not be opened. Photoshop cannot open files in the “Adobe Photoshop JPEG file” format.
What does this mean? I have opened my photos in Adobe Photoshop for years and suddenly I get this message and can't open any of my picturesJoeLib wrote:
You type way faster than me Gene.
Well, not necessarily in this case.
According to the time stamp, Gene posted his answer a bit over three hours before you did, Joe.
Gene's post: Dec 29, 2014 5:54 PM
Joe's post: Dec 29, 2014 8:57 PM -
I purchased a new BlackBerry Z30 recently from http://store.shopblackberry.com/store/bbrryus/en_US/pd/productID.298806900/categoryID.66826600/paren... and my Phone Model number is STL 100-5. I also purchased a Z30 Leather flip case manufactured by BlackBerry. I am using my BlackBerry Z30 along with the Z30 Leather flip case.
1) Within the first 2 weeks of receiving and using the new BB Z30 device, I noticed a problem of screen not responding some times. My phone has been freezed at the lock screen. My phone is not responding to any key except for the power button. So, I had an option of only restart/Turn Off my BlackBerry Z30 device. All the time whenever I had this problem, I have to restart my device in order to make it work properly again. I complained about this issue with BlackBerry Technical Support. They assisted me to reset the device to factory settings by taking a full backup. After reset also, I still had the same issue.
2) I am using Sandisk Extreme microSD card of 32GB with my BB Z30 device. Some times due to the restart option, all the data which I had on my microSD card is being erased and is filled with an unknown files.
3) I'm also unable to open some pictures which I have taken using BlackBerry Z30. As I observed, most of the pictures which I taken using Blackberry Z30 are unable to be open/view them after a few days. Still, I am able to observe the properties of those pictures. They are in JPEG format only.
4)Also If I create a Word Document on BlackBerry Z30 using Docs to Go Application and saved it. After closing that particular document and If I try to open it, the document file is not opening and projecting me an error of "This is not a valid .Doc file", but while I check the properties of that particular document it is in .doc format. I tried to transfer the file to my laptop using bluetooth. After a few seconds (approx 2-3 seconds) automatically the transferring is cancelled by the BlackBerry Z30 device. However, I tried to transfer the file within that short time using Bluetooth. While I tried to open it on my laptop using Microsoft Office 2013, the file is displaying with a squares of upto 4 pages while I had a content in it of 3 lines only. While I opened my file using Microsoft Office 2013, there is only squares available in that document.
5) My new BlackBerry Z30 is taking a long time of approximately 6-7 hours to charge the device from 10% to 100%
I request someone to help me with this issues. I would like to thank everyone who can help me with these issues in advance.
Solved!
Go to Solution.On 7th of Jan 2015 I made my device to factory reset. Also I removed microSD card from my device. As I observed for these 3 days, one time while I received a missed call, I tried to have a look at it. I observed that my screen has been freeze at the receiving call position and its not responding. I tried to close and reopened the display of my device with a flip case which I'm currently using for my device. At this time, after 3-4 swipes to unlock the device, again its back into working condition.
About Documents, I'm able to create, save and open the documents without any issues till now.
About Pictures, they are also working fine without any issues.
I also observed the charging time as approximately 3 hours for charging the device from 14% to 100%. -
How to transfer the picture and video from ipad to pc
I want to transfer the picture and video from ipad to pc while we restoring the ipad?
To copy photos and videos to your computer that were taken with the iPad, copied to it via the camera connection kit, or saved from emails/websites then see this page - on a PC you can use the windows camera wizard.
To copy photos and videos in the Photos app that were originally synced from a computer you will need a third-party app such as Simple Transfer which can copy them off via your wifi network. But as photos are 'optimised' when they are synced to the iPad, any that you then copy back to a computer may not be exactly the same as they originally were on your computer.
If you are going to restore to your last backup then you may also want to copy any purchases from the iPad to your computer's iTunes via File > Transfer Purchases. -
All pictures and videos gone after update to 1.1 o...
I just updated to 1.1
When I open gallery there is no images or videos at all?
How can I get it back?update OTA
anyhow after one more restart I can see pictures and videos in galery, but tags and albums are still gone....
I have nearly 2000 pictures.... I hope I do not have to sort and tag pictures again..... -
I have a Nikon AW100 and I use a SanDisk for the memory and I download that with My Pictures and Videos but I cant get my videos onto IMovie
Hi
I import all from my Nikon - into iPhoto
Then closing it and opening iMovie
In the Event window like
• iPhoto-videor - Here I find mine.
Yours Bengt W -
I am unable to open some pictures?
I am unable to open some pictures, all I see is a blue square with a ?.
If it worked before reset preferences. Start PS and immediately hold down ctrl/alt/shift keys (alt/option/shift on mac). If fast enough you will get a reset window.
-
Quality / Resolution change of pictures and videos...
Hello,
why does Windows Phone change the resolution and quality of my pictures and videos if I send them to someone by Email or to Skydrive? Normally it would be great to be asked whether I want to change the resolution and quality or not. Windows on desktop does this. It's awful, that I have to synchronize with Zune and after that send the files with my normal Email programm. Is there a configuration in the settings to get asked or to send everytime in full quality?
GreetingsI am having the same problem.
-
I had pictures and videos on my I phone 4s which I tried to put onto my laptop and I don't know what I pressed on I tunes it just completely wiped out all my data, how can I get all that back I've been told e everything is still in the phones hardware does anyone know how I can get it back??? Need help please???
Do you see them on the phone? If not, they are NOT "still in the phones hardware".
It's hard to suggest a course of action when we don't know what you did and you are unable to tell us.
If they are not on your computer, and they are not on the phone, I don't know what else to suggest...
Were you using iCloud? Did you have photo stream enabled? If you did, they would have been uploaded to iCloud. If you did not, then they are gone.
Maybe you are looking for
-
How do I use the Find feature in Adobe Reader? I used the Print PDF feature then copied the file from a Windows 7 computer to a CD-ROM and am trying to use it on a Windows 8 computer. The file opens but I cannot use the Find feature. Please help a
-
Connect using HOSTNAME adapter with DNSalias
Hi everyone I am trying to test hostname naming method with Instant Client and DNS aliases. According to docs I should be able to: - on database TEST: add 'testdb.domain.com' to SERVICE_NAMES parameter - in DNS: create an Alias named "testdb.domain.c
-
{Expression Language} not working tomcat5 j2se 1.5_beta
I m new to JSP technology. I m trying to use expression language in my application and it's not letting me do the job. simple program <head> <body> Hi there! 3 + 3 is ${3+3} </body></head> It just shows " Hi there! 3 + 3 is ${3+3} " as the output. I
-
Dear Gurus, In customer master payment term field appear in two places. 1. sales area data > billing tab page. 2. company code data > payment transaction what is the difference in b/w these two, and if i maintain it in the billing tab page did it req
-
Welcome to Payday 2's Trophy List! Payday 2 is a sequel to the bank robbing shooter Payday! you get to team up and co-op with like-minded professionals to heist vaults Heat-style while trying to earn a bit of money without taking too many hostages.