TS3276 What if you're not receiving email from a specific sender?

For some reason, I cannot receive email from a specific sender. I can send it to her, if she sends it back, I do not receive it.
If she sent to four people, and I was one of them, I won't receive email but others will and if the others try to forward that email
to me, I won't receive it but I will receive separate emals from them. Why is this?

Have you checked you junk folder on the computer. Also, check spam folders at your email provider's website. Also check any settings that may exclude this sender.
If the sender in your Address Book. Make sure they are so they will be excluded from junk filtering.
Also, check any rules that could delete or junk message from this sender or content it may contain.

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