TS3297 6.1.3 to 6.1.4 problem.. please help
Hi All,
I have the Iphone 5 with IOS 6.1.3 and when I try to update it to 6.1.4 Itunes tells me "This device is not eligible for the requested build".
Apple Help says that it happens when people Jailbreaked their Iphone... but I haven't.
What can i do to update my IOS to 6.1.4??
Many thanks
Lucas
There is some troubelshooting for that error message on this page, you could see if anything on it helps : http://support.apple.com/kb/ts4451
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Billed To:
A M
al-ahssa , al-tarf
SAU
Order ID: MH*****W1K
Receipt Date: 04/07/13
Order Total: SR 74.99
Billed To: MasterCard .... ****
Item
Developer
Type
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Hay Day, Box of Diamonds
Report a Problem
Supercell Oy
In App Purchase
SR 74.99
Order Total:
SR 74.99
Please retain for your records
Please See Below For Terms And Conditions Pertaining To This Order.
Apple Inc.
You can find the iTunes Store Terms of Sale and Sales Policies by launching your iTunes application and clicking on Terms of Sale or Sales Policies
Answers to frequently asked questions regarding the iTunes Store can be found at http://www.apple.com/uk/support/itunes/store/
Apple ID Summary • Purchase History
Apple respects your privacy
Information regarding your personal information can be viewed at http://www.apple.com/uk/privacy/
Copyright © 2011 Apple Inc. All rights reserved
Billed To:
A M
al-ahssa , al-tarf
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Billed To: MasterCard .... ****
Item
Developer
Type
Unit Price
Hay Day, Box of Diamonds
Report a Problem
Supercell Oy
In App Purchase
SR 29.99
Order Total:
SR 29.99
Please retain for your records
Please See Below For Terms And Conditions Pertaining To This Order.
Apple Inc.
You can find the iTunes Store Terms of Sale and Sales Policies by launching your iTunes application and clicking on Terms of Sale or Sales Policies
Answers to frequently asked questions regarding the iTunes Store can be found at http://www.apple.com/uk/support/itunes/store/
Apple ID Summary • Purchase History
Apple respects your privacy
Information regarding your personal information can be viewed at http://www.apple.com/uk/privacy/
Copyright © 2011 Apple Inc. All rights reserved
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If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
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when i try to access itunes store..i get a message saying 'cannot connect to itunes store..PLEASE HELP!!!
Hello Ducati848,
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For more information on this, take a look at:
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http://support.apple.com/kb/ts1717
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