TS3297 apple TV can't sign in to the iTunes Store until the network time has been set
Having trouble signing into iTunes Store from my apple TV unit... I get the message: Apple TV can't sign in to the iTunes Store until the network time has been set.
Ronaldo, I'm also in Brazil... It seems to be a problem with us... I've been searching the internet and many people have the same problem.
I also have a thread open here... If you find a solution, please answer it here so that we can share.
Similar Messages
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my apple tv show "apple TV can't sign in to the itunes store until the network time has benn set."... what is the network time ? how i resolve this?
Ronaldo, I'm also in Brazil... It seems to be a problem with us... I've been searching the internet and many people have the same problem.
I also have a thread open here... If you find a solution, please answer it here so that we can share. -
in setting up new apple tv, message says "apple tv cannot sign in to Itunes until network time has been set - please try again later.........is this an easy fix?
Welcome to the Apple Community.
Assuming this is not the first time you have used your Apple TV
You might try restarting the Apple TV by removing ALL the cables for 30 seconds.
Also try restarting the router.
If the problem persists, try a restore, you may want to try the previous procedures several times before doing this.
If restoring from the Apple TV doesn't help, try restoring from iTunes using a USB cable.
If this is a new Apple TV, in addition to trying the above, it may also be that your network router is not allowing access to the timeserver, check that your router allows access over port 123. -
this is an apple generated message. simple!
what does it mean? so far no one at apple has a clue.
how do i fix it? nothing even begins to address this issue so far. generalities about system setup show a lack of respect for customers. yes my system is plugged in and i have reset and rebooted and rechecked everything. i need help because this a real problem that needs a real solution, not more platitudes.
help please, not more wasting of my time. i have spent an entire afternoon on this already.this is exactly the kind of response i expected, almost begged support to please not do this to me and yet there it is another meaningless, non helpful, standard template response to restart my apple tv.
this does NOT work which is why i am contacting you. i have tried all suggestions about unplugging and restarting and nothing works.
i live in an apartment and logon to the provided wifi wireless. so i do not have access to a router. however, management says they have talked with their provider and have been assured that the required ports are available.
remember all the jokes about how bad windows was because the solution was always to re boot. funny huh? how is apple any different.
i have been to the local apple care store and they are clueless, too.
should we just end it here and you admit that i will not be getting any support from apple on this one? i got the ipad because my kids were such big fans. it is difficult for me to share their enthusiasm.
at this point i am just curious about how you say you cannot support your own product so i can complete my file on this contact.
thanks...sorry it was you who got this problem.. -
HT1551 My apple tv says:I can't sign in until the network time has been set, how do I set it???
How do I reset network time?
Make sure location is set correctly and DNS is set to ISP's. Try rebooting device and router.
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During Apple TV setup, I have not been able to complete the Home Sharing process. Computer/iTunes Home Sharing is setup, but ATV "blocks" its Home Sharing setup. After my Apple ID and password is entered, ATV reports a failure. Also, attempts to login to iTunes from ATV, ATV reports: "iTunes login failed - cannot sign-in until Network date and time has been set". It directs me to the Network tab, but there's no option to set date and time. I have no clue how to do that.
Help!!! Thanks in advance to anyone who knows how to solve this.Welcome to the Apple Community.
There are things to look out for to make sure your Apple TV can reach the network time server, such as ensuring port 123 is open and only using the DNS address provided by your ISP, but since it was OK one moment and not the next, my guess is these settings are already correct.
As for the restart, did you try restarting by removing ALL the cables for 30 seconds. -
I can't sign into the itunes store using the 3G network?
I can't sign into the itunes store using the 3G network?
I keep getting the error "Can't connect to the iTunes Store"
This also makes it impossible for me to use itunes match with the 3G network.I've got this as well and it seems to have affected only the Music and Home pages - do a search in the search bar and you will get to the films etc. Looks like somone goofed! If anyone from Apple checks this out, mine is the UK store. Home page and Music pages only affected.
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I can connect to the itunes store through the itunes store app, but when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
I've turned my iPad off, then on again, I've logged out of iTunes, and logged back in, I've updated my credit card information, but nothing seems to be working. Is this a problem within the app?toshiro-99 wrote:
when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
How do I switch my apple Id I use in the iTunes store to the one I have on iCloud?
how do I switch my apple Id I use in the iTunes store to the one I have on iCloud?
You can simply sign out and sign in with the different ID. However, if you have any protected media - movies, or songs purchased before they stopped protecting them - you will not be able to play them, so in that case you are rather stuck.
You can't merge accounts or transfer iTunes purchases from one Apple ID to another: but there is no problem about using two IDs. Use your iCloud ID for iCloud for syncing email, contacts, calendars, bookmarks, and PhotoStream; use your other Apple ID as before for iTunes, iTunes in the Cloud and iTunes Match.
There's no conflict about doing this, and you won't even notice as Keychain will log you in with the correct ID in each case. It's also better security not to have your iTunes login also your email address, given the number of complaints about hacked iTunes accounts. -
I can't connect to the iTunes Store because the network connection was refused.
I can't connect to the iTunes Store because the network connection was refused. I'm using a laptop with Windows 7 Ultimate.
Hi ChanTwo,
Welcome to the Support Communities! The article below will help you troubleshoot the issue you are having with the connection issue you are having with the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
I hope this information helps ....
- Judy -
I rented a movie from the iTunes Store and the download failed. I can't restart the download without error or rent other movies? Anyone have this problem and found a solution?
1. Sign out of your Apple ID
2. Reboot iPad
3. Sign back in to Apple ID -
I am cannot access the iTunes store via iTunes on my PC and also can not update to 10.6.3. It keeps telling me that my connection has times out and/or check my settings. There is nothing wrong with my setting. I am also having trouble with the app store on my iPhone 4s and can not update apps.
I have signed out of itunes and now cannot sign in again.I feel you pain i'm haveing the same problems here.
iTunes could not connect to the iTunes Store. The
network connection timed out.
Make sure your network settings are correct and your network
connection is active, then try again.
does anyone plz have some insight for us. -
I can not get into the iTunes store for the past two days. I can do a search on the music in upper right corner and get a drop down list. However, the screen is then white with "iTunes" in the middle. Any suggestions? Thank you.
Check out this Apple article -> iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
If your computer has one of the LSPs listed you may have to reset winsock.
If not, you may want to give this article a shot -> iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues -
My first generation AppleTV will not sync with iTunes anymore. I get an error message that says: "The Apple TV is not responding Check that any firewall software running on this comptuter has been set to allow communication on port 3689" firewall is turned off.. Any ideas?
Thanks Rudegar,
I only synch and do not stream off of my 1st Gen AppleTV
I will try with ethernet but will be a pain in the butt if i can not fix it with wifi for long term fix
I may end up trying to do a named IP address vs DHCP for this appleTV (not sure if i can do both and do not want to remove DHCP as i have a bunch of sensors and other devices that I prefer to dynamically add to the network via DHCP vs. assign each one
Will keep working on other fix options (factory reset, etc.)
Thanks again -
Can't connect to the iTunes Store nor the AppStore
Since 2 or 3 weeks, I can't connect to the iTunes Store nor the AppStore.
When I try to download any app or song, I get prompted to write my password, and as soon as I begin to write it down on the iPhone 4 GSM, the propmt window dissapears and I get the "No puede conectarse a iTunes Store" (Can't connect to iTunes Store).
I have used this account both in my first iphone 3g which works perfectly with this account, and I've been using it also on this new iPhone 4 till 3 weeks ago when i Couldn't connect nor make any purchases or update any app since I can't write down the password.
I've tried writing it on the notepad, copying it so I can paste it really fast, and still the iPhone 4 GSM won't let me. Please help
Luis Manuel Ramirez Perches
Notario Publico 3 Zapoltanejo, Jalisco
[email protected]to be honest these are the solutions that may or may not work..
first thing I would try is rebooting the phone by holding the sleep/wake button and home button for 15 seconds until you see the white apple logo
if that doesn't work I would restore from backup and if that doesn't work I would restore as new if all else fails take it to your closest apple store they may replace the phone for a working one..
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