TS3297 Can't update apps or access iTunes store
Trying to update my apps on iPhone and iPad and can't access my iTunes store on windows 7.
Many thanks.
On PC just get the initial iTunes store opening screen but then it doesn't move on to the actual store.
With that one, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)
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Can't update apps bought from different stores efficiently any more, why?
After the latest update of iTune 11, I found I can not any more update iOS Apps efficiently in iTunes. I have three different iTunes Store accounts for different country stores and they are all active.
Before this iTunes update, I had been able to update apps by store - which means when I am in a certain App Store, iTunes shows all apps need-to-update in that store only. I could press 'Update All" and sign-off so as to switch to another App Store while the updating running by itselfs and do the same in another store. This has been quite an effective way when there are more than 10 apps to update.
The new iTunes has a category "Update", which is good. However, it doesn't further categorize the apps by Store. The problem now is that I had 300+ updates waiting there and they belong to 3 stores. When I start updating with Store A, I can't sign-off (so no way to switch) until the apps update in Store A completes. Then it comes another big problem - when app No 22 to 26 were bought through Store B, 27 to 30 from Store A, 30-31 from Store C, etc, the udpate will stop when app 22 is detected and iTunes pops up a dialogue saying something like "this app was from another store, you have to switch to that store". If I don't switch, the udpate will not continue; if I do, it will stop the updating of app 20 and 21 (if haven't finished by then).
Once I switch, the same thing will repeat when app 27 is detected, then app 30, then app 32, then... then it is a total catastrophy.
On iOS devices, I don't have to switch to update apps from multiple stores, except when some apps were for certain store only, such as China Sore. Even the latter, I don't have to switch "BACK and FORTH".
Why can't iTunes on Mac do the same? At least, iTunes should continue to allow app update by Store and allow updating continues when the accounts is signed off.
Has anyone had the same problem? Is this a bug or not?Just updated to iTunes 11 two days ago and am also seeing
the same behavior. The only way to find out if there is an update
to an app in iTunes is to enable the side bar, click on Apps. Then in
the lower right corner, click check for updates. If you are already logged
into the iTunes Store, I believe it will show the updates automatically.
But yes, it should show that an update is available in the store, as it used to. -
My daughter wants to access my iphone 5 by adding her fingerprint. Can I alter the security settings so that she cannot make itunes purchases etc?
Not if you want to be able to continue to make iTunes purchases too. You can lock out access to iTunes store using Restrictions (which always needs a passcode to change, Touch ID won't work for changing/removing Restrictions) but that means no one can use any of the restricted features.
iOS has no concept of multiple users with differing access levels like this. Touch ID stores multiple fingerprints, but they're supposed to be all from the same person, the device's owner, not multiple users.
You're going to have to buy your daughter her own iPhone... ;-) -
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I"ve gone through all the proper steps to hide purchased apps in my account, but when I scroll my mouse over the individual apps, I don't get an "x" that is supposed to appear.
Anybody know what I'm doing wrong? I've got tons of apps in there that my sons downloaded over the years that I would like to "hide" since they are not on my account anymore. I'm trying to clean up the account to reflect what my wife and I want to see.
ThanksI figured it out...
If you scroll you mouse over the upper left hand corner of the app (where the x should be), a "finger" will appear. It's like the "x" is hidden, but the ability to delete it is still there (if that makes sense). Clicking in that spot will make the app "hide". Not sure why the x's have disappeared, but hopefully this helps others trying to clean up their app purchases. I have hundreds of them that are not applicable anymore, and don't really want to see them hanging around. I'd rather be able to just delete them. -
"my ipad 2 won't access itunes store"
why can't my ipad 2 access itunes store?
Are you getting a message when you tap the iTunes app? If so what does it say?
Regards,
Steve -
Can no longer access itunes store to update apps through itunes OR on iphon
I just updated to the 2.2 software on the iphone. Ever since, any time I try to update an application (or even check for updates) I get a message saying itunes can't connect to the store, check my network connection, etc. I get the same problem if I try to check for updates directly from the iphone or from itunes on my computer. I see many people are having problems with the itunes store. I assume that since I am having the same problem on my phone and on my computer, and since so many other people are having problems, that this is some kind of problem with Apple and not with my set up. However, I have not seen anyone else mention problems connecting from their phone the way I am.
Other than upgrading to 2.2 there is nothing different about my system - accept I did also try upgrading to the newest iTunes. The problem happened with version 8 and with whatever the current version is. I am using Vista - I never had any problem like this before.
Any help or comments would be much appreciated.I am also having this problem, i can no longer search for app's updates through the latest release of itunes 8.0.2 and also the latest iphone 3g update version 2.2 - this has been going on for about 15 hrs now. If i try to update through my iphone the the page eventually times out or comes up with "unable to connect to itunes store"., If i try through itunes itself, the windows comes up with the progress bar type thing and accessing itunes store, then after a while just comes up with "iphone sync complete, Ok to disconnect" - but i'm not syncing my iphone i'm trying to update the apps.....
Come on Apple get your act sorted out... -
I am cannot access the iTunes store via iTunes on my PC and also can not update to 10.6.3. It keeps telling me that my connection has times out and/or check my settings. There is nothing wrong with my setting. I am also having trouble with the app store on my iPhone 4s and can not update apps.
I have signed out of itunes and now cannot sign in again.I feel you pain i'm haveing the same problems here.
iTunes could not connect to the iTunes Store. The
network connection timed out.
Make sure your network settings are correct and your network
connection is active, then try again.
does anyone plz have some insight for us. -
Updated my 4s and ipad3 and now both are basically useless. Cant access itunes store, app store, weather app wont work and multiple bugs with facebook. How am I supposed to fix all these problems????
Hi Doomtrooper,
When you updated your iPhone 4S and iPad3 to iOS6, what exactly do you mean when you can't access the iTunes store? Have you checked your connection to the network?
Please be a little more specific -
I can't update apps on my iphone 5. theirs an old apple ID. That I don't have the pass word. I've created a new apple ID. but the old one keeps popping up. I have it on the Itunes on the phone but the old one keeps comming up and asking for a pass word.
Apps are permanently tied to the Apple ID used to purchase them. You will have to delete the apps from the phone and re-purchase them using your Apple ID.
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New ipod touch 32gb. Can access iTune store.Can sample music selection. Completed latest update for ipod Can't make any purchases. Get error "could not complete your iTunes store request. An unknown error occured (-1202)". security SSL 3.0 & TSL 1.0 OK. Firewall enabled for iTunes. ???
laneymenion wrote:
Using Proxy: Yes
HTTP Proxy: 192.168.100.15:80
Change the Using Proxy to No
Have you allowed itunes and itunes helper in your security software firewall? -
I have an iphone 3GS, I went to back it up / update apps through my itunes. I did this, but a certain app I download wouldn't work on my phone as "my iphone software needed updating". So I did, now I can't restore & my phone shows itunes logo with plug?
Happy to have been of help. Hope all goes smoothly.
BTW, for the sake of others who may help you here, it's usually most polite if you mark the post that answered your question as being the one that "solves" it, not your own post. That's how people get points here, if a questioner marks their post as either "helpful" or "solving". It's not an issue for me, but for those just starting out in the forums it may be important to them. See:
https://discussions.apple.com/static/apple/tutorial/mark.html
and
https://discussions.apple.com/static/apple/tutorial/reputation.html
Regards. -
Help. I recently downloaded the latest software update for on my Apple TV (per the prompt Apple TV gave us). Ever since downloading the update, we cannot access movies, play movies, or access iTune store. We can play YouTube videos so the problem is not related to the connection. It happens only when we are trying to access Movies. Very confused. Our AppleTV was working fine until I did the new software update. Now this problem! Help!
re-add the shared lib
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