TS3297 Cannot connect to iTunes Store ,my iPhone is updated and connect to internet
Cannot connect to iTunes Store ,my iPhone is updated and connect to internet
I also tried moving the date forward by a year and then moving it back to normal and it still doesn't work. i can't find an automatic update of time zones on my itouch to turn this off.
Similar Messages
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Why do I get "Cannot connect to ITunes Store" message on my IPad and IPhone?
Why do I get "Cannot connect to ITunes Store" message on my IPad and IPhone?
I have tried numerous times to connect to ITunes Store to update my current apps and continue to get this message. Apple has determined that it is not a device problem or an Apple problem. It has to do with ITunes. Can anyone help?I am having no problems downloading from the app store today. I just tried it again. However, I read some of those other discussions as well and there have been times when the iTunes or App Store has been out of commission. Don't hold your breath waiting for Apple to acknowledge it because that is not going to happen. That is not how they operate.
You can report it to them here ....
http://www.apple.com/support/itunes/contact/ -
HT3529 cannot connect to itunes store from iphone error message
cannot connect to itunes store from iphone error message
More than likely its your router. You need to make sure that the router's firewall, if enabled(most are by default), permits connection to these domains as trusted:
* itunes.apple.com
* ax.itunes.apple.com
* albert.apple.com
* gs.apple.com
This article may prove helpful in identifying the problem:
http://support.apple.com/kb/HT3501 -
Cannot connect to iTunes store when trying to update or download apps, I have tried updates and adjusting the date
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
Why do i keep getting the message 'Cannot connect to iTunes Store' when I have done every connection I can find? What does the error message (-1202) mean when I am on the iTunes site on my computer?
Hi Velvalee,
While there may not be specific information about that error, here is an article of steps for troubleshooting connectivity issues with the iTunes store:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
If that article does not help, there is a link near the bottom for an additional article of advanced troubleshooting.
Cheers!
- Ari -
I cannot connect to iTunes store but all other devices are connecting to wifi and working great in household???
It has been saying this message for weeks so I don't think it's that iTunes is down...thank you though! I have 3 iPads, I phone, and iPod that I cannot connect to iTunes on and am beyond frustrated -ready to return items at this point...
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I cannot access the Itunes store, but I can update my apps.
I cannot access the Itunes store, but I can update my apps. I have checked the following per Support:
http://support.apple.com/kb/TS1368
These articles have helped other users resolve connection issues:
Using MSCONFIG to troubleshoot conflicts in Windows Vista
http://support.apple.com/kb/HT2292
iTunes for Windows: iTunes Store Connection Troubleshooting
http://support.apple.com/kb/HT1527
iTunes for Windows: Connection Issues when using Internet Filters, Accelerators, or Firewalls
http://support.apple.com/kb/TS1379
iTunes for Windows: Could not establish a secure connection to the iTunes Store
http://support.apple.com/kb/TS1470
iTunes for Windows: Can't access the internet if proxy settings are incorrect
http://support.apple.com/kb/TS1490Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
Now launch your iTunes and see if it is working now. -
I keep getting an error message telling me to adjust the network settings on computer as it will not connect to iTunes Store. I have tried and no luck.
What version of iTunes is on the Mac?
What OSX version is on the Mac?
The 5G iPod requires iTunes 10.7 or later and that requires OSX 10.6.8 or later. -
can not connect the iTunes Store, since the last update 2 weeks ago, iOS 6.1.2 has stopped working, help me, please ....
Ok, I am having literally identical issues with Marathon Max.
I try to connect, and it says, "Itunes could not connect to the itunes store, Make sure your network connection is active and try again." I have contacted my ISP, and they ran a full check, and sayed I should be able to connect to pretty much all websites. I did the whole "ipconfig" thing and that was no help. I also tried the "msconfig" thing, and it sayed it did not recognize it as any kind of command, internal or external command or operable program or batch file. Whats strange is I can connect from another computer just fine, but when offered to upgrade itunes I declined for fear of the same thing happpening. I am tempted to just upgrade it and thus demonstrate that itunes has a flaw in their upgrade. I will save this computers diagnostics, and the other one's too, before and after the upgrade. I look forward to sending more feedback regarding this matter -
"Cannot connect to iTunes Store" on iPhone 4S
New iPhone 4S (iOS 5) displays "Cannot connect to iTunes Store" message when trying to download an app using wifi or cellular network.
It will install apps by connecting to computer and syncing with iTunes.
iPhone able to view App Store, iTunes Store, Apple ID site etc.
Another new iPhone in the same household can download from the iTunes Store via wifi.
Tried restarting iPhone, manually closing all apps, signing out of Store (in Settings).
Any other ideas on how to restore iTunes Store functionality?
ThanksChristine....
Try here > Can't connect to the iTunes Store < includes help for the iPhone. -
my iphone is not able to connect to itunes and shows the msg "cannot connect to itunes store"
Hello there, Nau1988.
The following Knowledge Base article should help with troubleshooting your issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
In your case, focus on the section titled "Troubleshooting on an iPhone, iPad or iPod Touch", there are detailed steps here for working to a resolution of your issue.
Additionally you might want to review the recommendations in this article as well:
iTunes for Windows: iTunes Store connection troubleshooting
http://support.apple.com/kb/HT1527
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
Cannot update apps getting error "cannot connect to itunes store." iphone 4
So for 2 months I have not been able to update any of my apps due to the error code "cannot connect to itunes store. I can download new apps, buy music, itunes works fine but I cannot update anything. I have tried resetting, logging in and out of id, turning wifi on and off. Pretty much everything that a not so technical person can do. I have read numerous posts about this on going issue that seems a lot of people are having but no solution yet. Can someone please help me? Many thanks for any information offered up.
Same issue, which I also sent this same question to both the iPhone, and iPad disscussion boards. What the **** is going on? ive done everything nickgilb did, and still the same message... "Cannot connect to iTunes Store."
I'd love some help people!
Thanks! -
I keep getting a "cannot connect to iTunes Store" message. I have upgraded to the iOS 6.1.2 and always have wifi or 3G enabled and working. The articles they have posted are not helping me at all. If anyone knows how to fix this please help me! Thanks
Responding to buffing1
I connected my IPHONE 4 via USB and went into ITUNES through my IMAC and some how it fixed the problem. I'm now able to get to the ITUNES Store. I hope you find a fix your problem. Miss Kayo -
Cannot connect to itune store from iphone 3g
if i go to "app store" with my iphone 3g i can go to top 25 or featured sites but if i go to categories i have a note "cannot connect to itunes store" help !
any suggestion ?any suggestion ?
Be patient. The App Store is having issues today. In the morning, the "check for updates" function could not be accessed. In the afternoon, that was fixed, but reviews of apps could not be entered. This seems to be the latest problem (also occurring for me, so it's the App Store, not your phone). So, try again later - they'll get it sorted at some point soon! -
Cannot connect to itunes store on iphone
When I try to update apps on my iphone 4, I get an error "Cannot connect to itunes store". This just started 2 days ago.
I am getting the same thing on two iPhones, and an iPad. However it looks like iTunes is woring fine.
UPDATE:
Sign out of Store in Settings and Sign back in fixed this issue.
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