TS3297 got internet connection. can go to itunes store and purchase, but cannot access my account or download anything from my cloud

when i go to the itunes store, i can browse the store and purchase items. but it will not allow me to access my accout to see purchased items, or download tracks that are in the cloud. any help would be most welcome..

Hi. you definately have the same issue as i did. and it seems others do as well. after trying several things that didn't work. I had to shut down my mac, which is only a week old. upon restarting i had to hold down left command+R . In the top bar i had to select utilities. this is were i'm struggling to remember the intricases of the operation. i had to type reset password as one word and press enter. i cant rememember if i had to restart again or not! It brought up the box asking which language you wanted to use, chose english entered it. Again my recollection isn't good, not sure what happened next but it may have been one more box or my home screen. Entered my password went to itunes and logged in perfectly normal. I know this is a very sketchy version of events, and i wish i could recollect it in perfect step by step explaination. But having been on the phone for over an hour and trying so many different things , it became a bit of a muddle..
I also have an iphone and a windows pc on the same network, they were both able to log into and operate itunes correctly. so i knew it had to be my Mac..
Good luck..

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HT1386 When I go to do an update for my apps on my iPhone 4S it says that I am connected to the Chinese iTunes Store and tha I need to switch to the US store. How do you do that?

When I go to do an update for my apps on my iPhone 4S it says that I am connected to the Chinese iTunes Store and tha I need to switch to the US store. How do you do that?

Settings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region...change here.

HT201272 I downloaded an album but one of the songs is corrupted, it only plays for about 4 seconds. When I try to re-download using the iTunes Store and "Purchased", it won't give me the option to download it again. How can I get the song I PAID for!!??

I downloaded an album but one of the songs is corrupted, it only plays for about 4 seconds. When I try to re-download using the iTunes Store and "Purchased", it won't give me the option to download it again. How can I get the song I PAID for!!??

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your iTunes library and redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I have an ipod and latly I can't open iTunes store and download music when I push that icon it only shows an 10.0 upgrade i ve upgraded and woun't me bypass and get songs. what do I do?

I have an ipod and latly I can't open iTunes store and download music when I push that icon it only shows an 10.0 upgrade i<ve upgraded and woun't me bypass and get songs. what do I do?

I didn't realize I had to delete everything and sync again. WHEW! Thank you so much. That worked.

Suddenly, I can't have Itunes store and Itunes windows open

I'm using Itunes 9.0.1.8, and often will first open Itunes, and then right-click on the Itunes store button, and select open in new window. Now, when I right-click it immediately switches to Itunes store without offering me the "open in new window" option. Thereafter, I'm stuck in the store, and can't find a way back to my music w/o exiting Itunes. So 2 questions: 1) how do I get back to my music view from Itunes store (I'm sure there's a way), and 2) how do I have store and music open siumltaneously.
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Looks like we are not alone...... Must be some problem with the software! Hope it can be solved soon!

Cannot connect to iTunes Store and purchase failed.. As alrdy iTunes took from my credit card 5 US dollars as I was tried 5 times...

Hello,
Was trying to purchase from Supercell as I am playing clash of clans. It used to work perfect before but I updated ISO, didn't work anymore and all the time tells failed to purchase. And it says cannot connect to iTunes Store.
The problem is the iTunes cut from my credit everything I apply to buy from that game and failed to buy what I want to get.
I am using I pad 2.
Waiting your feed back regarding this issue.
I sent an email to support and am still wait for them reply.
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How long ago did you contact iTunes Support ? If it's been longer than 48 hours, and you've checked the spam folder on your email account as well as the inbox, then contact them again : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption.
The $1 'charges' are likely to be temporary store holding charges, they should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702

How can i recover itunes music already purchased but lost when system crashed

how can i contact itunes directly about problem with purchased music?

http://www.apple.com/support/itunes would be the best bet.

I had to change my Apple ID and password, but now when I try to download anything new it says my Apple ID is disabled. What can I do to fix this?

I had to change my Apple ID and password. Now when I try to download or buy an app it says your Apple ID is disabled. How can I fix this?

If it says "This Apple ID has been disabled for security reasons", then you will just need to change you password by following these steps: http://support.apple.com/kb/ts2446
If it does not says "...for security reasons" you will have to contact the iTunes Store to have your account 'un-disabled' http://www.apple.com/support/itunes/contact/
Good Luck.

I have obsolete computers attached to my appleid when I try to add the new computers to my itunes store and purchases to keep all data updated and together....and not have to repurchase. I had a fire...thus, old computers are gone and I cannot unauthoriz

I have obsolete computers and devices attached to my appleid. I cannot deauthorize them as they are gone!!! (Had a fire and had to replace all tech systems) Because I spent alot of monies on my purchases, it would be nice to be able to combine all these items and not have to repurchase them. How can I update the current number of computers and correct ipods, ipads and iphones together; and get rid of all old computers and ipods, iphones that are authorized under the appleid I have always used. I have asked this question before, but received no support or answers. I do have icloud and mobileme, but cant sychonize them either.
I am also seriously considering purchasing a mac, and no longer using the windows pc\s as too many tech difficulties arise when I tackle complicated projects regarding DVD and moving making. However, I still require pc software for my work. Will my current backup network system convert easily? Can it be converted? Will I require a tech and if so, how much will this cost? I have recently invested a large sum into creating a network and backup system that has yet to be working as it should. Unfortuneately it has left me with very little left to try to convert to the mac systems entirely. Please answer my questions in a language that I can understand.....as this problem is affecting my household, organization and office techniques. Would like to take care of this problem once and for all. Mac seems to work with my creative desires much better. Will await your response.....Thank you.

If you no longer have the computer(s) you want to deauthorise,
Log in to iTunes, go to "view your account info" on the itunes store, deauthorise all five, (Please Note: this can only be done Once every 12 months) and then re-authorize your current Computer(s) one at a time.
Authorise / Deauthorise About
http://support.apple.com/kb/HT1420

The update (5.0) version is or is saying that it will erase all my media including my itunes music and purchases... How do I prevent this from happening?

I want to update my Ipod Touch 4th Generation with the 5.0 version, but it says, "Updating it to iOS 5 will delete all of the media, including Itunes store purchases, on your Ipod Touch. To preserve this content, apply this update on the computer where you sync music, videos, and pictures." How do I prevent this from erasing everything on my Ipod?

You don't prevent this from happening. This is the way it is.
Everything should be on your computer. Is it not?
You should never update without making sure that everything is on your computer and backed up.

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very weird

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I managed to get a few Time Machine Back Ups before I passed away
I'm not sure whether a ghost can do this, but if you were still alive, you could do as follows.
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I want to change my iCloud account on my iphone and ipad but cannot delete original account as I can't remember password or recovery account email. HELP!

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no you cant

Why I Can't Connect to Game Center,Itunes store, app store?

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http://support.apple.com/kb/TS3297

TS3297 got internet connection. can go to itunes store and purchase, but cannot access my account or download anything from my cloud

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