TS3297 How do I get my security question answers if I forgot them

I tried to buy an app  and since I just got it it asked me for security questions and i forgot the answers to the questions since I made the account several years ago.

Try here  >  http://support.apple.com/kb/HT5312
And here  >  http://www.apple.com/support/appleid/contact/

Similar Messages

  • HT201342 How do I get my security question answers if I forgot them? My mail is my normal hotmail address, but my rescue address is my iCloud. I just need the security questions so I can download music.

    I just got an iPod 5th generation for Christmas. Before, I had a 4th generation. I made my apple account over a year ago and I can't remember my security question answers. I've looked how to fix this, but it says send a rescue email. My rescue email is my iCloud account. I have no idea how to check my email on there because my mail is already just my hotmail account. I would make a new apple ID, but I've already downloaded a $10 card onto my iTunes not knowing it was going to do this. Please help!

    Apple ID security issues -
    Call Apple Care and ask for the Account Security Team. They can assist you with your issue.

  • How do I get my security questions answers? I forgot them and trying to buy an app

    I tried to buy an app and it asked me for my password and did it, and then it asked me two security questions and I wrote done the answer that could be it and the said they were incorrect. How do I get the answers to those security questions? Or can I reset the questions?

    If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps on this page will give you a reset link on your account : If you forgot the answers to your Apple ID security questions
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : Apple ID: Contacting Apple for help with Apple ID account security
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses

  • HT1918 how do i get my security question answers if i forgot

    how do i get my security question answers if i forget?

    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • HT1206 How do I get my security question answers that I forgot?

    I cannot remember the answers to some of my security questions. How do I retrieve them?

    If you can't remember the answers and you don't have a rescue email address then go toExpress Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
    You should get an email reply within, I think, about 24 to 48 hours (and check your Spam folder as well as your Inbox). hope tis helps, had the same problem a week ago.

  • How do I reset my security question answers if I forgot them?

    Help me! D:
    I have money on my account and I got a new ipod and I forgot my security question answers.

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security and answer the bullet questions, then click
          Continue;
      6. Sign in with your Apple ID and press Continue;
      7. Under Contact Options fill out the information and advise iTunes that you would
          like your security/challenge questions reset;
      8. Click Send/Continue.
    You should get a response within 24 hours by email.
    In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
      a. on the device that is asking you for the security questions go to "settings", > "store" >
          tap the Apple ID and choose view"Apple ID" and sign in.
      b. Tap on payment information and add a credit/debit card of your preference then select
          "done", in the upper right corner
      c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
          Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
          should be asked to verify your security code for the credit /debit card and NOT the
          security questions.
      d. At this time you can remove the card by going back in to edit the payment info and
          selecting "none" as the card type then saving the changes by selecting "done". You
          should now be able to use your iTunes store credit without answering the security
          questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • HT4913 How do I change my security question answers cause I forgot them!

    I forgot what I put cause I didn't think I had to put it in for my phone

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security and answer the bullet questions, then click
          Continue;
      6. Sign in with your Apple ID and press Continue;
      7. Under Contact Options fill out the information and advise iTunes that you would
          like your security/challenge questions reset;
      8. Click Send/Continue.
    You should get a response within 24 hours by email.
    In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
      a. on the device that is asking you for the security questions go to "settings", > "store" >
          tap the Apple ID and choose view"Apple ID" and sign in.
      b. Tap on payment information and add a credit/debit card of your preference then select
          "done", in the upper right corner
      c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
          Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
          should be asked to verify your security code for the credit /debit card and NOT the
          security questions.
      d. At this time you can remove the card by going back in to edit the payment info and
          selecting "none" as the card type then saving the changes by selecting "done". You
          should now be able to use your iTunes store credit without answering the security
          questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • TS1424 How do you reset your security question answers if you forgot them?

    I need help resetting my answers to my security questions so I can purchase things on my account.

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (97286)

  • HT4990 how can you reset your security questions if you have forgot them

    How can you reset your security questions if you have forgot them.?

    You may find solutions if you look under More Like This at the right of this page. If not, this forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store and hence not the best place to get assistance with this problem. You'll be most likely to get additional help with this issue if you ask in the general iTunes forums where this question has been asked and answered in a number of other threads.
    Regards.
    Message was edited by: varjak paw

  • HT1918 How do you change your security questions, because I have forgot them?

    How do you change your security questions, because I have forgot them?

    1800 my apple  ask to speak to itunes support and ask them about your apple id account

  • HT201363 How do I change my security questions because I have forgot them

    How do I change my security questions because I have forgot them?

    You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (90515)

  • HT4623 I want to purchase online but they want my security questions answers and I forgot them. Can u please help me in this

    Subject:
    Subject:
    I want to purchase online but they want my security questions answers and I forgot them. Can u please help me in this

    if you have forgotten them, contact Apple through iTunes Store Support, and explain that you have forgotten your 3 security questions, that you can reset your password, but doing so doesn't reset your security questions.

  • How do you reset the security question answer? I forgot mine.

    I need to know how to reset my security question answers because i forgot mine..

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • TS3297 How do I find my security question answers?

    I cant remember the answers to my questions and I am trying to make a purchase on my iPad

    If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address set up then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
    Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006

  • How do you reset your apple ID security question answers if you forgot them.

    So,my grandad had control over my iTunes account and knew all the security question answers which I have no idea what the answers are,and he died last year,so I have no way of finding out the answers. Every time I go to rest the answers, it asks for them, and because I have a new device, it's asking for them when I try and purchase something. Please help?

    Hi ..
    Follow the instructions from the link you posted from here >  Rescue email address and how to reset Apple ID security questions

Maybe you are looking for

  • KDE and kde apps don't started

    Couple of days ago i had installed arch32 from arch64 using this how-to https://wiki.archlinux.org/index.php/Sw … i686_HOWTO, everything works fine except i needed to reinstall man-db & delete libreoffice configuration dir. Yesterday evening i instal

  • Final Cut Express training

    I bought Diana Weynand's "Final Cut Express 2". I loaded the lessons but when I try to open them I get "unable to open file". I assume this is because current software is the older version(FCE 1) and I need to install FCE 2 software? Probably a dumb

  • Transferring 8mm and other video formats

    I'm doing lots of video projects in FCE for people with older video formats like 8mm. I was going to just buy a 8mm camcorder to play these tapes because I figured I can get one relatively inexpensive ($100 or so) and just use it as my player. I know

  • Unable to scan from the printer control panel to my computer using the HP Photosmart 5510

    Hi, I recently purchased the new HP Photosmart 5510 All in One --- and I'm not able to scan from my printer to my computer. I am however able to scan by initiating the scan from the computer. I spoke to HP customer care earlier this evening and we ra

  • AT-Home Agent trying to run VBScript

    Hi, A couple weeks ago there was a very bizarre problem with my Fios, so I ran the At-Home Agent to try to see if it reported any service outages related to my specific problem...and I was told there was an update...and it ran....since it problem was