TS3297 I am trying to buy ingame purchases but it says you purchase was not complete please contact apple support
I need help because I am trying to buy ingame purchase from a game called clash of clans but everytime i am gonna buy the gems(in-game purchase product) it tells me 'your purchase was not completed please contact Itunes support and then it gives me a website link.
Mia Sahlin
Right - so, you need to click on that link (same one provided below), and select the answers that best apply to your problem. You will also have a chance to type in a description of your issue. iTunes Support will contact you via email, usually within 24 hours:
https://expresslane.apple.com/Issues.action
Cheers,
GB
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Why I cannot purchase apps form iTunes ,It always got purchases not completed,please contact ITunes supports.
This is a case for the iTunes Store Support:
1. Go to expresslane.apple.com
2. select 'itunes' and then 'itunes store' on the right
3. select a topic and a subject
4. click 'continue' and then 'email'
5. fill out the form and explain your situation
6. they will respond within 24 hours usually
Good luck
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If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users on these forums, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Hi DeletedUser,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
Cheers,
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(113417) -
I turned off the power to my apple tv whilst updating and now it will not work, i have tried to restore using usb but it says unable to find. any help please?
Welcome to the Apple Community.
Are you following these instructions.
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
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I tried changing my payment and billing info the way the website told mev to but it still says please contact apple support, so what do I do now?
You will need to do what it says, contact iTunes Support. These are user-to-user support forums, if you thought you were contacting Apple by posting here. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to contact the iTunes Store.
Regards. -
I have successfully loaded a gift card worth10.00 $ but when i try to use in to buy gems in clash of clans it says "insufficient st store credits" or "please contact apple..." even though im just getting gems that s only worth 5$ .please help.
The problem is im from the philippines and calling US FROM HERE WILL COST ME EVEN MORE FOR A 10 dollar gift card. I wondering if i can just email the support etc. or whatever online resource they have. Thanks
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When I afford an in-app purchase for a game.It`s always show me " please contact itunes support to complete this transaction"
These are user-to-user forums, you can contact iTunes support via this page and ask why you are getting the message and how to resolve it : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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Hello ! How i get activate my sim phone ? I have iphone 4s and I've received a message : "server unavailable. Please contact apple support." I've tried with iTunes, but ididn't work. Please help me.
Generally this is a sign that the iPhone had previously been
hacked/modified/jailbroken and tis now relocked it to the
original wireless carrier. If this is the case, only that wireless
carrier can unlock your iPhone. You must contact them to see
if they offer unlocking and if you qualify.
Where did you acquire this iPhone?
What wireless carrier did you use before this problem?
Does the app Cydia appear on your iPhone?
What does it say when you look at Settings=>General=>About=>Carrier?
Unauthorized modification of iOS
http://support.apple.com/kb/HT3743
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When I tried to buy some gold on door slammers drag racing it told me to contact itune support
When I tried to buy some gold on door slammers drag racing it told me to contact itune support
These are user-to-user forums, you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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TS1277 when trying to buy in-app i get a massege i can not complete the purchase
when trying to buy in-app i can not conect to itune store
Maybe something here:
http://support.apple.com/kb/PH12305
http://support.apple.com/kb/TS3297
Are you running the latest version of iTunes? Check software updates. Does your OSX (which is not listed in your profile) compatiple with the app you are trying to download?
http://support.apple.com/kb/TS3636
http://support.apple.com/kb/HT4009
http://support.apple.com/kb/HE57
Hope this helps
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