TS3297 I can not make purchases on my phone it says please contact apple iTunes

When I go to make a in app purchase i can't my card isn't blocked bc it said i owed money and it took that money off but want let me make a purchase when I hit buy it ask for my password that goes through then it gives message please contact apple iTunes support.

If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • HT201363 I can not make purchases into my itunes because I do not remember the security question what can I do live in Greece

    I can not make purchases into my itunes because I do not remember the security question what can I do live in Greece
    I press reset and there comes the message

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (100647)

  • I forgot to answer two security questions, and I can not make purchases in app store

    I forgot to answer two security questions, and I can not make purchases in app store

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • HT5312 I recently upgraded my device and can't make purchases because I forgot the answers to the apple security questions. How can I reset these?

    I recently upgraded my device and can't make purchases because I forgot the answers to the apple security questions. How can I reset these?
    Thank you

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • Ok my phone is i can not make or recieve calls and i need to restore from itunes what do i do

    ok my phone is i can not make or recieve calls and i need to restore from itunes what do i do

    iPhone User Guide (For iOS 4.2 and 4.3 Software)

  • HT4009 I'm trying to buy some crystals for my game and it says please contact apple support which doesn't make sense because earlier today it let me buy some. And I already checked with my bank and they said my card is good and I already restarted my phon

    I'm trying to buy crystals on my game and it keeps saying please contact apple support and I've already tried turning off my phone and called my back and signed in and out of my iTunes account, nothing works please help

    If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users on these forums, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • TS3297 I can't make purchases anymore in the App "Clash of Clans" and yet I can purchase music and movies from the iTunes store. Can someone help?

    I can't make purchases anymore in the App "Clash of Clans" and yet I can purchase music and movies from the iTunes store. Can someone help?

    What happens when you try to buy them, does the 'buy' button not work, do you get any error messages ... ?
    If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • I can not make purchase in the game

    When I make purchase they just say you can not purchase go to apple.com find support

    It tells you to contact itunes support.
    You should do that

  • TS3297 I can't make Purchases on iTunes with my Credit Card.

    I recently got a new Credit Card because the old one expired.  My account was set up so that I could make purchases with my credit card.  Now when I try to update my billing info with my new credit card info it says to contact iTunes support.  Thoughts?

    If you haven't already done so then you can contact iTunes support via this page and ask them why the message is appearing (these are user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • I am having problem with iphone 4s, I can not make calls or send text message? Please help.

    The problem is presistant. I tried to send the text message but it does not leave the phone, it is only delivered after I turn the phone off and then turn it on again. Only then it gets delivered and even that is only for that moment.
    Secondly, I can not send or recieve the calls as well.
    Thirdly, after I make a call, the calling screen gets stuck and I can not talk to the current caller or dial to another caller.
    Note: I have 'Not" dropped my iphone any where uptil now and I keep it in a pouch to protect it. The problem started recently and before that it worked fine. The problem started when I turned off the phone and after an hour or 2, I turned it on again.
    The signals of the service provider is coming perfectly. I haven't found any problem with there service yet.

    Network unavailable means the phone is detecting and using the SIM, else you would get a NO SIM error.
    It means that Sprint does not exist in the Ukraine (obvious), and Sprint does not have any interconnection agreement with a local carrier. Hence, the phone can't talk to anyone, carrier-wise. You need to get a SIM from a local carrier and try again. If it works, you're all set and the phone is indeed unlocked. Else you have been conned and will need to go and complain with whomever sold it to you.

  • Ipod Nano 2GB Can Not Reformat, Tried 5 R's, Explorer says Please insert dr

    I'm not sure if my fiance' unplugged my ipod while it was updating a podcast or before it was done or not. It went into the showing the picture of the disk and the url for the ipod website. I have tried the 5 R's. I tried restoring, and it says it has been wiped clean, but that it needs to stay plugged in while restarting. I left it plugged in for around 13 hours and the message from the updated utility stayed the same. I have tried the various options, such as trying to rename through windows explorer or the admin options from the control panel but the disk is not readable and can not be formatted. Any help would be greatly appreciated.
    Also, I have not installed any updates lately. I tried using the updater utility as I said,the "update" option was grayed out but the restore option was available, which I used. I also made sure all programs were closed out that could be accessing the Ipod. Thanks in advance.

    dont worry. my ipod JUST did that afew minutes ago. it went dark and wasnt being recognized by itunes. its my third day with it so i was freaking out. but all i did was hold down the menu button and the center button at the same time for afew seconds and it snapped right out of it. it may not even work the first time so keep trying. once you see the apple logo youre okay. but if nothing shows up just take it back to an apple store[not where you bought it mostlikely] and they'll return it and get you another. hope it helps.
    -<3 nano.is.my.anti-drug.<br>
    windows   Other OS   dell [does it matter?]
    windows   Other OS   dell [does it matter?]

  • HT204266 Im not sure why i can not make purchase of apps from the store as i keep getting an error message ...contact itunes support to complete this transaction

    I've got a new iphone 5 and i dont know why im unable to complete purchase of Apps from itunes store,i keep getting error message saying contact itunes store support to  complete this transaction...i would really appreciate if anyone would assist in any way

    If you haven't already done so then you can contact iTunes support via this page and ask them why the message is appearing (these are user-to-user forums, we won't know) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • TS1368 i can not make purchases with my itunes gift card. my funds are being deducted however I am not receiving my purchases

    I am unable to log into Itunes to use my gift card. However my funds are being deducted from the card. Its redeeming however I am not getting my purchases.
    I have an IPad 3 (new) 16gb. I tried to purchase items using jewel mania. I

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT4009 When ı tried yo bought in game purchase it please contact to iTunes support

    İ just bought an Apple iTunes card i submitted the card when i trying th purchase in game purchase it says please contact to iTunes support what can i do

    If you haven't already done so then you can contact iTunes support via this page and ask them why the message is appearing (these are user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • TS3297 My apple ID locked & I can not make any purchase

    My apple ID locked &amp; I can not make any purchase. I forget my answers of security questions

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

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