TS3297 i can't complete a store request to download an itunes gift. The message says an Unknown error occurred (-1202)

I can't complete a store request to download an itunes gift. The message says We could not complete your itune store request. An unknown error occurred (-1202)

Hi all,
I have the same problem with my Windows 8.1 laptop and my guess is that since I changed my Internet Provider who now delivers IPv6 addresses the problem occurs. A frieend who has a different provider does not have the problem in his home, but when he tries using iTunes at my home with my network he gets the same problem.
I have already solved a previous problem with Outlook 2003 not being able to receive emails from my wifes GMail account although everything else worked fine. The solution here was to enter the IPv4 address of Google POP-Server in the hosts file, overriding the IPv6 address.
Maybe something similar helps with this iTunes error.
If someone knows the hostname of the iTunes Store server, it could be pinged and the IPv4 address could be determined and then entered in the HOSTS file.
I'll continue trying in this direction and will post a solution if I find one.
If someone has the iTunes server name or IPv4 address, please post it.

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It is peculiar, that Chrome, Safari, and Skype can access FB, but not the iPhoto uploader.
Do you see any error messages/ diagnostics in the Console Window, when you try to connect to Facebook?
Launch a Console window from Applications > Utilities and clear the Console Window. Then try to upload. Are there any new messages?
And also launch a Terminal and have a look, if "facebook.com" is properly resolved:
Type
ping facebook.com
into the window. Do you see any transmissions? What is the IP address used?
I see:
PING facebook.com (173.252.110.27): 56 data bytes
64 bytes from 173.252.110.27: icmp_seq=0 ttl=243 time=110.486 ms
64 bytes from 173.252.110.27: icmp_seq=1 ttl=243 time=109.365 ms
64 bytes from 173.252.110.27: icmp_seq=2 ttl=243 time=110.101 ms
64 bytes from 173.252.110.27: icmp_seq=3 ttl=242 time=109.829 ms
64 bytes from 173.252.110.27: icmp_seq=4 ttl=242 time=111.323 ms
64 bytes from 173.252.110.27: icmp_seq=5 ttl=242 time=110.346 ms
64 bytes from 173.252.110.27: icmp_seq=6 ttl=242 time=110.708 ms
64 bytes from 173.252.110.27: icmp_seq=7 ttl=242 time=112.685 ms
64 bytes from 173.252.110.27: icmp_seq=8 ttl=243 time=124.256 ms
64 bytes from 173.252.110.27: icmp_seq=9 ttl=243 time=112.106 ms
^C
--- facebook.com ping statistics ---
10 packets transmitted, 10 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 109.365/112.120/124.256/4.159 ms
Try the same with "dig":
dig facebook.com
; <<>> DiG 9.8.3-P1 <<>> facebook.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 25051
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0
;; QUESTION SECTION:
;facebook.com. IN A
;; ANSWER SECTION:
facebook.com. 775 IN A 173.252.110.27
;; Query time: 11 msec
can you "ping" facebook?

My iphone can not connect to itunes anymore. It says an unknown error occured (oxe8000001)

My iphone will ot connect to itunes, It says an unknown error occured (oxe8000001). It also said before it disappeared that it did not have the disks but has worked perfectly for over a month.

Now I found this answer in another thread:
ckuan
Re: my i phone will not connect to i store
Jan 14, 2012 12:42 AM (in response to wmadchef)
Do a reset (Hold Sleep/Wake and Home buttons about 10 secs or more till Apple logo appears)
Go to Settings > Store > Apple ID> Sign out then sign in again.
It seems to work
I still get the message (can not connect to iTunes Store) at some updates. But then I can click ok and it updates anyway. Hopefully this can help others with the same problem as well!

HT3204 new ipod touch. can access iTunes store. cannot create iTunes ID. get error "could not complete iTunes request. unknown error occured (-1202)".Ipod updated to latest issue,firewall exception allowed.SSL 3.0 & TSL 1.0 ok. Running windows Vista. Help

New ipod touch 32gb. Can access iTune store.Can sample music selection. Completed latest update for ipod Can't make any purchases. Get error "could not complete your iTunes store request. An unknown error occured (-1202)". security SSL 3.0 & TSL 1.0 OK. Firewall enabled for iTunes. ???

laneymenion wrote:
Using Proxy: Yes
HTTP Proxy: 192.168.100.15:80
Change the Using Proxy to No
Have you allowed itunes and itunes helper in your security software firewall?

TS1368 I can't connect to iStores through iTunes on my Windows Xp machine. Everything is updated and I am getting message: We could not complete you iTunes Store request. An unknown error occurred (-1202). Any suggestions??

I can't connect to iStores through iTunes on my Windows Xp machine. Everything is updated and I am getting message: We could not complete you iTunes Store request. An unknown error occurred (-1202). Any suggestions??

I have the same problem PLUS I get the "Genius is temporarily unable to show you related music..." whenever I select a song. This occurs even when I log in as Administrator. Updating to 8.0.1 did not fix either problem.
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TS3297 When I try to download music an error message appears that says "We could not complete your itunes store request. An unknown error occured (-1202)

When I try to download music an error message appears that says "We could not complete your itunes store request. An unknown error occured (-1202)

Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
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TS3297 Why do I get the message 'An unknown error occured (-1202)'?Could not complete your itunes store request!

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With this computer I am unable to purchase anything at the iTunes store. The message is: We could not complete your iTunes store request. An unknown error occurred (-1202). There was an error in the iTunes store. please try again later.

I am unable to purchase anything at the iTunes store with this computer. The message is:
"We could not complete your iTunes store request. An unknown error occurred (-1202).
There was an error in the iTunes store. please try again later."
I always need to go back to my older laptop to purchase anything.
Can anyone help?

I get the error
we could not complete your itunes store request unknown error occurred 50
I use Win 7 ultimate with a fresh install of itunes. My Win 7 has never had a installation of itunes before.
I have tried disabling my firewall, but nothing changes.

"We could not complete your iTunes Store request. An unknown error occured (-1202) - FRUSTRATED

Hi,
I had been using iTunes version 10.7 till i started getting the error "We could not complete your iTunes Store request. An unknown error occured (-1202). I tried to troubleshoot it but didnt work, therefore i upgraded to the latest iTunes version 11, and this didnt solve the problem either. Now i have reverted back to the older version of 10.7, have even restored my system to some earlier date when everything was working but issue still exists. I have noticed many people have also experienced this issue but most of them faced this with the latest version of iTunes 11. Please suggest - i am frustrated now and have almost given up.
Thanks
Hassaan

I have the same problem PLUS I get the "Genius is temporarily unable to show you related music..." whenever I select a song. This occurs even when I log in as Administrator. Updating to 8.0.1 did not fix either problem.
I can access the iTunes Store and download music. Genius had no problems uploading my iTunes Library info, and it can create playlists for selected songs. I believe this rules out communications and authorization problems. I have a G4 Mac Mini, a G5 PowerPC, and an Intel iMac with the same problem, so it's unlikely to be a Mac hardware issue. A firewall problem was unlikely (since I can access the iTunes Store), but I tested this with the firewall off. Both problems still remained. Updating Genius, turning Genius off and then on again, reinstalling iTunes 8, updating to 10.5.5, etc. did not work.
The only unusual factor is that I have HughesNet satellite 'broadband.' I cannot see how that would matter, but perhaps the individual song iTunes Store and Genius features don't get along with something in my HughesNet 'modem.' Any ideas from other users?

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yup! i m new to itunes! and now as i installed it, the itunes store opened, wheni went to create a id, then i a page appeared, then when i clicked "continue" to create a apple id it showed "we could not complete your itunes store request. an unknown error occurred (-1202)"

heloo????

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Found a potential solution here:
https://discussions.apple.com/thread/4332757
Gsleeroy
Re: error 4002 in itunes match do you have a solution?
Sep 23, 2012 10:08 AM (in response to matracaelcan)
Hi All,
I had this problem today myself, and was frustrated repeatedly by the '4002' error.
I have literally just fixed the issue by doing the following steps:
1: Go to the 'Store' tab and select 'Turn Off iTunes Match'
2: Return to the 'Store' tab and select 'Update Genius'
3: Wait for this to complete succesfully, the return to the 'Store' tab once more and select 'Turn On iTunes Match'.
4: iTunes Match will now go through the motions and should succeed!
I hope this helps

HT201209 I have itunes vouchers and each time i click redeem , I get error "we could not complete your itunes store request, an unknown error occured 1202, try again later. I have tried this for 4 days running and get same error.

have itunes vouchers and each time i click redeem , I get error "we could not complete your itunes store request, an unknown error occured 1202, try again later. I have tried this for 4 days running and get same error.

I have this same problem. It's like it is not Authorizing this Mac.
What happens when you try to listen to a preview on the Music Store?
Mine asks me to authorize again and gives me the error exactly as you said above.
What happens when you try to view your account information (in Music Store, click on your account name in the top right corner)?
Mine lets me authorize sucessfully and shows me my account information.
I have emailed iTunes support about this and they replied with a generic answer about Deauthorizing and re-authorizing the computer.
I even tried, to no avail, the tips here...
http://discussions.apple.com/thread.jspa?threadID=471237&tstart=30
If anybody reads all this and has any new info for us, please take the time to post it here!
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Hi:all
I can't download an app or update ,It says ( the product distribution file could not be verified) in App Store
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See this link from another similar question. It may need patience to resolve. I think Thomas Reed's suggestion is best place to start.
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Chrisj4203, thank you for your kind answer.
I have done a lot of restores to the Iphone, and resets also.
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I have been trying for more than one mont.
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TS3297 i can't complete a store request to download an itunes gift. The message says an Unknown error occurred (-1202)

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