TS3297 I can't make Purchases on iTunes with my Credit Card.

I recently got a new Credit Card because the old one expired.  My account was set up so that I could make purchases with my credit card.  Now when I try to update my billing info with my new credit card info it says to contact iTunes support.  Thoughts?

If you haven't already done so then you can contact iTunes support via this page and ask them why the message is appearing (these are user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

Similar Messages

  • I can't sing up in iTunes with my Credit Card

    I've tried to sign up 4 times today with my Credit Card, but iTunes says that my info does not match my back statement... However my bank called me and said that Apple charged me 4 times the amount of 1 dollar. At the end I still can't use the iTunes store, and I have 4 dollars down. The strange part is that that same card is approved in the online apple store. So how do I get in touch with someone in the iTunes Dept. to get my Card approved or the money back? Thanks.

    However my bank called me and said that Apple charged me 4 times the amount of 1 dollar. At the end I still can't use the iTunes store, and I have 4 dollars down
    Note that the $4 is not really a charge but a hold used to verify the card.
    It will be released back to your account.

  • Apple ID change with iOS6.1 - Can't make purchases in iTunes

    I recently updated my iPhone 5 to iOS6.1.  It insited on me chaning my Apple ID to an email address.  I did and now I can't make purchases in iTunes or in the App Store because my phone still shows my old Apple ID...
    I've logged into MyAppleID.com and into iTunes and can only do so with the my email address.  I've tried rebooting my phone and syncing it...  still showing my OLD Apple ID.  Anyone know what to do to get the Apple ID on my phone to match the email address associated with iTunes???
    Help.

    THANK YOU!!!!!  I've been banging my head against the wall!!  Of course it's a simple solution  

  • Is there any way that will notify me first before purchasing in iTunes? I have lots of purchased in iTunes in my credit card.

    Is there any way that will notify me first before purchasing in iTunes? I have lots of purchased in iTunes in my credit card that I didn't buy. Pls help.

    You should be prompted to enter your password when buying, if you aren't then on your iPhone you can set Settings > General > Restrictions > Require Password to 'Immediately' so that it has to be entered for every purchase (that setting has a default of 15 minutes during which it doesn't need re-entering).
    If you've been charged for items that you haven't bought then you can try contact iTunes Support via this link : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I do not have master card,visa card to make my apple ID,tell me how can I make my apple ID with out master card and visa card

    I do not have master card,visa card to make my apple ID,tell me how can I make my apple ID with out master card and visa card

    It will if you follow, exactly, the instructions on the page that lllaass included in the post above yours : Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method

  • HT204088 When I purchase music off itunes with my credit card how do I pay it off?

    My purchases dont appear online, so how do I pay off the purchases I made with my credit Card?

    Purchases will be billed to your card every few days if you make purchases. Sometimes they can take as much as a week to be billed depending on how much traffic the store is getting.

  • HT204053 can i make two apple id using same credit card?

    can i make two apple id using same credit card?

    You can create an iTune and App Store account without credit card details
    1. Sign out of current Apple ID if you are sign-in to one (important)
    2. Go to App Store and select a free app
    3. Tap INSTALL APP
    4. Create New Apple ID
    5. Confirm Your Country
    6. Agree with Terms and Conditions
    7. Fill in your Apple ID and Password (you must create a new Apple ID; don't use your old Apple ID)
    8. Create and answer your secret question
    9. Select NONE for Payment Method
    10. Fill in Billing Address
    11. Submit application for new Apple ID
    12. Wait for verification email
    13. When email arrive, verify your account
    14. Start downloading your free apps

  • How can i make an apple id without a credit card?

    how can i make an apple id without a credit card?

    This tells you how:
    http://support.apple.com/kb/HT2534

  • Can I make an I cloud account without credit card details

    can I make an I cloud account without credit card details

    Read here:
    http://support.apple.com/kb/ht2534

  • TS1702 I purchased an app with my credit card now I'm unable to get anymore apps. Any suggestions?

    I purchased an app with my credit card now I'm unable to get anymore apps. Any suggestions?

    You haven't been making in-app purchases within the app, and nobody else has access to your account or iPhone and might be playing the game ? You can turn off in-app purchases on your phone via Settings > General > Restrictions. Don't know what you mean by 'why does itunes keep the available for other customers'
    Is this how you've been contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption ?

  • HT204088 I can't create an apple ID for not using credit card. How can i create an apple ID with no credit cards ? Thank you.

    I read the supporting article. But those pictures were old. Also the format had changed. I can't create an Apple ID with no credit cards? I got no credit cards. I am just a secondary student and how can I have a credit card?

    Follow the instructions on this page exactly : http://support.apple.com/kb/HT2534 i.e. select a free app and click on 'create Apple ID' when 'buying' it (it worked for me yesterday).

  • TS3297 I can't make purchases anymore in the App "Clash of Clans" and yet I can purchase music and movies from the iTunes store. Can someone help?

    I can't make purchases anymore in the App "Clash of Clans" and yet I can purchase music and movies from the iTunes store. Can someone help?

    What happens when you try to buy them, does the 'buy' button not work, do you get any error messages ... ?
    If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • HT3702 I can't make purchase from iTunes

    I can't make purchase from iTunes

    I have the same problem. I go to the iTunes from iTunes on my Macbook Air. Find the music I want to buy.  Click Buy.  I get a message that flashes at the top of the screen that says "Purchasing". Then the message goes away. No purchase. No download. How do I fix this? There are some new albums I want to buy

  • How can i make purchases on iTunes after answering all my security questions wrong

    How can i make purchases on my account after answering all of my security questions wrong? Its locked and i can not unlock it.

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • Why can I no longer make payments to itunes with my debit card?

    I have for many years used my ebit card as the method of payment on my account, but last month it failed and now wont accept the details at all.
    Any help welcome as I dont have a credit card.

    Hello Horsewood74,
    Thanks for the question. Have you recently moved or changed addresses on your Debit card? Sometimes if the iTunes Store does not have the up-to-date information like zip code, your payment may be declined:
    When there is a mismatch between the iTunes Store's records and your credit card company's records, you will receive an error message stating that your credit card's security code isn't valid or that your zip code does not match your bank's records.
    In most cases, this issue is caused by a formatting error in the billing address that you have provided. You can correct the issue by verifying that the information you have provided is correct, or by changing the format of your address to match the format that your credit card company has on file.
    via iTunes Store: My credit card's security code or zip code does not match my bank's records
    http://support.apple.com/kb/TS1646
    As with many other merchants, the iTunes Store and Mac App Store places an authorization hold on your payment card account for the approximate amount of any purchase you make. If you update your billing information, the iTunes Store or Mac App Store will place an authorization hold on your payment card account, usually in the amount of 1 USD or the local currency equivalent, to verify your account information.
    via iTunes Store & Mac App Store: About payment card authorization holds
    http://support.apple.com/kb/HT3702
    You can also learn about choosing “None” as a payment option:
    Why can’t I select None when I edit my payment information?
    http://support.apple.com/kb/TS5366
    Thanks,
    Matt M.

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