TS3297 I cannot buy apps. What can I do? I have entered my payment detail already.
I cannot buy apps. What can I do? I have entered my payment detail already.
Then I would say that you didn't change the email address, you made a new Apple ID. Apple doesn't merge ID s or transfer the content from one ID to another. Content is forever associated with the ID used to buy it. Unless you recover use of the old Apple ID, all the old content cannot be uodated or redownloaded.
Similar Messages
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help please what can i do i have a apple id that i have had scince i was in year 6 i have recently been unable to buy music or apps unless they are free because it asks for these security questions that i have no idea what the awnser is help me please
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use -
My iphone 4 (ios5.1) is not supporting Facebook5.3 and i cannot update any apps what can i do..?
My iphone 4 (ios5.1) is not supporting Facebook5.3 and i cannot update any apps what can i do..?
Why do you think it does not? Is there an error message?
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I can not go to the itunes store on my ipad to buy apps.
What happens when you try? Are you getting an error message?
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Hi. I am trying to buy Apperture as my trial version has expired. I cannot buy the full version as I get a message saying it is already installed. Do I have to remove the trial before I can buy it? When I launch Apperture, I follow the link "buy"
If you are purchasing from the Mac App store, then you would drag the trial version to the trash first and empty trash (since the trial version has expired).
Launch the Mac App store > sign in with your Apple ID > purchase Aperture (this is cheaper than the previous retail version many of us purchased anyway).
Note - you can rename your Aperture Trial library as needed if you want to work with that one once the full version is installed. -
Why my apple id cannot buy app store someting?
why my apple id cannot buy app store someting?
What happens when you try to buy something? If there is an error message,
what is the exact wording of that error message?
Where are you located? Which country's AppleStore are you attempting to use?
In countries where the iTunes Store only sells apps, the accepted payment methods are Visa, MasterCard, and American Express. Other payment types such as gift cards, store credit, monthly allowances, ClickandBuy, and PayPal are not accepted. Depending on your App Store country, prices may be listed in your local currency, US Dollars, or Euros. http://support.apple.com/kb/HT5552
http://www.apple.com/support/itunes/contact/ -
i have my mums payment details on my itunes account, but i bought a £15 itunes voucher today from the shop and put it on my phone.. but it wont let me buy any apps becouse it keeps going to my mums payment details. can someoe help me with this
If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account. -
If I'm receiving a message "all devices are online, but cannot be located" what can I do to be able to locate the devices on a map?
My understanding is that a device must have access to either WiFi, a cellular network, or (best) GPS in order to establish a location. Of course iPhones can access all three and iPads also if they incorporate cellular. However, Mac computers don't have GPS or cellular.
So if a Mac is connected to Internet via Ethernet to a LAN and not WIFi it will not be able to establish a location. Anyway, that's my experience. -
I can't open the file in word because it is corrupt and cannot be opened, what can i do?
I can't open the file in word because it is corrupt and cannot be opened, what can i do?
I had a Word .doc that became corrupted while SpellChecking an entire vintage book that had been OCRed. Crashed every time I opened it in Word. I was able to open, strip off the Word Header & Footer (invisible), spell check and save as a plain text file with TextWrangler - BBEdit's Baby Brother > http://www.barebones.com/products/textwrangler/ - no Word-ish formatting, but the data was there in total.
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Just yesterday I downloaded the newest update for iTunes, a few days before doing this I purchased music, but after doing the update my songs will not play. It shows a message that says this file cannot be located, what can I do to find the location?
The path C:\users\owner\appdata\local\apple\apple software update\bonjour64.msi cannot be found. verify that you have access to this location and try again or try to find the installation package "bonjour64.msi" in a folder from which you can install the product bonjour.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on 25 June 2010. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time? -
What can I do to have my AppStore ID Password asked each time I download an app ?
What can I do to have my AppStore ID Password asked each time I download an app ?
Apple just recently changed the authentication process to NOT ask for username/password, at least when installing a *free* App or updating one that was free.
In iOS 6, (at least, I don't remember if it was in iOS 5), you can set the amount of time before a password is again requested:
Settings>General>Restrictions>Require Password: Immediately. Not having used this, I don't know if it will ask for a password everytime. You might want to give it a shot. -
I got a new laptop and i want to insert my ipod to it but i'm afraid i'll lose my apps what can i do to prevent that???
The shuffle is not a backup device.
Was the media actually moved from the old computer to the new computer? If not, how did you magically make the content appear on the new system?
Use the backup of the old computer to put all the content on the new computer. -
i have already changed my apple account to Aussie store but when i go to apps store, it's still showing Singapore Store and i can't even buy apps now, can help?
You can try it lumaw, for the sake of testing to see if that new account is still stuck at Singapore but I've seen this a lot where two IDs cause a bevy of purchase/redownload/authentication issues.
For account concerns like this I'd tell you to start here & talk with the iTunes Store support first:
https://expresslane.apple.com/GetproductgroupList.action
Be sure to switch you country to Australia if it isn't already. -
MY IPOD TOUCH CANNOT OPEN. WHAT CAN I DO
MY IPOD TOUCH 3G CANNOT OPEN. WHAT CAN I DO?
Try here:
iOS: Not responding or does not turn on -
TS1702 dear apple why i cannot buy app actualy my credist still 13usd thanks
please help i cant buy app from apple store actualy i have 13usd credit....
Hi Tonnyd,
You are going to have to contact iTunes Support. Use this link to get started:
https://expresslane.apple.com/Issues.action
Cheers,
GB
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