TS3297 I cannot make a purchase again but made one earlier

I made a purchase earlier but cannot now. It tells me to contact apple support when u call number it is a recording

It just says go to support you cannot purchase.  The credit card is valid

Similar Messages

  • I can log in but cannot make a purchase in itunes store.

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    Alice ...
    Use the iforgot link for resetting your Apple ID password here >  Apple ID: "This Apple ID has been disabled for security reasons" alert appears
    You may need to check out Apple ID FAQ's >  Frequently Asked Questions About Apple ID
    And more help here > Apple - Support - Apple ID

  • I have a balance on my iTunes account but cannot make a purchase?

    I have a balance on my iTunes account but cannot make a purchase?  I have updated all software etc. but keep getting message to say I need to confirm my payment choice before I can make a purchase!  Credit cards/debit card and one click are the options along with opportinity to redeem a gift card.  Help please?? Thanks

    Contact iTunes Support - http://apple.com/emea/support/itunes/contact.html - and ask them to clear your balance.
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  • HT4009 My ipad is a ios 6.1.3. I'm trying to make an in-app purchase. After entering my Apple ID, a box opens stating i cannot make the purchase, because the ipad connot connect to the itunes store.

    I'm trying to make an in-app purchase, but after entering my apple ID, amessage comes up stating I cannot make the purchase. That the ipad is not connected to the itunes store. My ipad is connected via wifi through the hotspot on my iphone. The ipad is also connected to my laptop with itunes opened. I don't understand what the issue is.

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
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  • Cannot make a purchase!

    Im going through the education store, using my instant credit on my barclayscard, which I was approved for, and cannot make a purchase. I have made sure the fields are filled out a few times now but after the processing screen, I get redirected back and it says the fields are not filled out. What is up with this, it is driving me completely nuts!!
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    This has nothing to do with a Macbook Pro other than that you want to buy one.
    You'll need to contact store support. Go to the Apple Store and there will be a link for support and probably a phone # to call. That is the only way you are going to get assistance.

  • HT201303 I cannot make a purchase from iTunes store.  Error message says credit balance unavailable try back later.

    I cannot make a purchase from iTunes store.  Error message is:  Credit Balance unavailable.  Try again later. I use a credit card to make purchases and do not have a Credit Balance.  How can I correct this problem?

    Might be something you haven't tried here  >>  iTunes Store: My credit card's security code or zip code does not match my bank's records

  • HT201659 I cannot make a purchase an app even know I have credit on account and it will not let me remove old debit card information

    I cannot make a purchase an app even know I have credit on account and it will not let me remove old debit card information

    Hi Lukeclear17,
    The article linked below details both why you may be unable to make a purchase using the credit on your account and why you may be unable to choose "None" when editing your billing information.
    Why can’t I select None when I edit my Apple ID payment information?
    https://support.apple.com/en-us/HT203905
    Cheers,
    Allen

  • Cannot make app purchases!

    I cannot make apps purchases as it states that " credit verification of the credit card is invalid and I have tried multiple cards with the same statement

    Click here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards.
    (94348)

  • HT1349 When trying to down load an app it keeps saying my password cannot be found try again but it is the right one what do I do about this problem

    When downloading from iTunes or an app I put in my apple Id and it keeps sayin cannot be found try again but I no it's the right one how do I solve this problem

    In that case your email provider's server is having difficulties to deliver the message to the recipients email provider server.
    This has got nothing to do with Thunderbird.
    There is little you can do though. You may have the recipient to check with his email provider if they have any issues.

  • HT202359 I have a credit but cannot make a purchase?

    I redeemed a gift card and show a credit of $15 but everytime I make a purchase, the money is deducted from my PayPal account. I removed my Paypal account but thinking it would force the charge against the credit but now I can't make a purchase?   Help please.......

    That is true in some limited situations, such as if you purchase a gift for someone else.
    Usually, if you purchase something for yourself, it will come out of your credit balance if you have one.  That also wouldn't be true if you change country in the interim.
    Authorizations will be obtained using your credit card from the Apple Store, but those are not charges.

  • I cannot make new purchases on Newsstand

    The application does not allow me to make any new purchase. It suddenly stopped recognizing my Apple ID. I can still view old purchases with my Apple ID but I cannot make new ones. This is driving me crazy ! Has anybody come across this and do you know how to overcome the issue ? Thanks.

    Hello, Mcath23. 
    Thank you for visiting Apple Support Communities.
    There are a couple things that I would recommend trying.  Try closing all open applications and power cycle the device.  Next, go through the section labeled Troubleshoot issues on an iPhone, iPad, or iPod touch in the second article below.  If the issue persists, try completely signing out of the iTunes Store on the iOS device and sign back in.  Be sure to test downloading the item in Newsstand after each step.
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    http://support.apple.com/kb/ht5137
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/ht1311
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  • TS3297 I Cannot update or purchase from itunes because of this error " We were unable to authorize your payment card for this purchase please update your billing info " this error is beacuse my brother tried to purchase some game worth 38$ which i dont ne

    I Cannot update or purchase from itunes because of this error " We were unable to authorize your payment card for this purchase please update your billing info " this error is beacuse my brother tried to purchase some game worth 38$ which i dont need it and i want to report a problem for this issue and able to get update my apps

    Welcome to the Apple Community.
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  • My new gift card cannot make new purchases?

    My new gift card, I am not able to make new purchases?

    Very vague.
    Did you redeem it?
    Do you see your balance in the top right corner of itunes?
    Have you tried to buy something?
    What happens?
    Any info?

  • HELP!! Cannot make any purchases

    Everytime i go to make a purchase in my iphone4 for a game i.e buying items on Candy Crush a message  always pops up advising i have entered the incorrect username or password, i have had the same username & password for years  & have retyped it over & over & the same message keeps popping up, i had no trouble logging into here or downloading apps with the username & password only when i make in-app purchases, have triple checked credit card numbers are correct, can someone help me please?

    Please contact apple support at 800MYAPPLE ask for account security they will assist you with changing your password and or security questions.
    Good luck friend.

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