TS3297 I cannot open my itune - shows Error 7 windows error 193) and say reinstall itunes which I then cannot do due to the error - please anyone help?
Having trouble accessing iTunes on my computer - Message keeps saying 'Error7 (Windows error 193) iTunes not installed correctly. Please reinstall iTunes' - I have tried this but I cannot as keeps coming up with error message - I havent changed anything on the computer just tried to plug in my iphone5 this morning - please can anyone help me in the simplest of terms please.
Hey there Px13,
It sounds like you are getting an error message after a recent iTunes update. I recommend the troubleshooting in the following article named:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
It will involve uninstalling iTunes and its associated applications. The links in the article will walk you through uninstalling them all.
Thank you for using Apple Support Communities.
Regards,
Sterling
Similar Messages
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I have followed the instructions on the apple support pages and still cannot get my phone to work. It continues to show the iTunes USB picture and is not recognised on my iTunes on the windows PC. When I connect the phone to my iMac it shows no data and says I can restore to factory setting. However if I do this will all my data be erased? How do I get my phone and data back? I have saved most of the photos that were on the phone but all my contact details and messages are stored and I really need to get them back! Would have limited memory on the phone when trying to update caused this problem?
C Mawle wrote:
Thanks. I have followed all the instructions as recommended and nothing has worked so it looks like the restore/update may have been interrupted - would loss of internet connection do this?
Yes it would, possibly even brick it.
Have successfully connected my ipod nano with iTunes so looks like the device driver is working.
Can I use my ipod nano USB connector to check?
It is not much help to you, since the device that you need still not recognized.
Anyway looks like I may have to swallow the loss of data. Have set-up a call for tomorrow with Apple support so will wait until after this before doing the factory restore!
Good luck, but if you expect miracle from that call good luck again. -
I AM TRYING TO OPEN ITUNES ON MY PC BUT WHEN I GO TO OPEN IT, I GET AN ERROR MESSAGE AND IT SAYS ``THIS COPY OF ITUNES IS CORRUPTED OR IS NOT INSTALLED CORRECTLY. PLEASE REINSTALL ITUNES.``
I `DON`T WANT TO LOSE MY APPS AND MUSIC AND I ALSO DON`T KNOW HOW TO OR IF I SHOULD REINSTALL ITUNES. COULD SOMEONE PLEASE HELP ME.Your library will be preserved through reinstalling. Backup anyway.
tt2 -
MS 7 and long time user of Firefox so this is the recent upgrade of May 11. Unlike the prior bookmark functionality, I cannot indicate I want to bookmark a link and designate a new folder for a new topic in two to three clicks. This is critical to what I do for a living. How can I return the prior format and be sure bookmarks are backed up automatically. Does going back to the older and more functional tool bar restore this? And why does clicking the bookmarks toolbar show getting started, most visited and the printer icon? Getting started takes one to a new user set of instructions. But there are no functional operations in the tool bar? I am not going to go thru a lot of commands, this should be a automatic as before.
'' the bookmark facility is not functional in 29 ... Bookmark puts all bookmarks there into "recently bookmarked" ''
It does not.
It works much the same as the old system does. Or at least it should do and does do for me.
* Carefully reads the following article so you are certain what should be happening '''[[How to use bookmarks to save and organize your favorite websites ]]'''
# From an unbookmarked page click the bookmarks star.
#* That results in the bookmark being added, and yes initially it is just as an unsorted bookmark. (No doubt that is where most people put most bookmarks)
# IMPORTANT click the star a second time. (But not so rapidly it counts as a doubleclick)
#* You now have the options you had in the old version of Firefox <br /> Create new folders <br /> Save to a recently used folder <br /> Show all bookmark folders - and expand nested folders
If your bookmarks are not working possibly the file is corrupted in which case see
* http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox#Damaged_Places_database
I am hoping it is just that you are doubleclicking the star too quickly. -
I just downloaded the latest version of iTunes and now my computer does not recognize my ipod nano. How do I fix this?
Hi jstutsman,
If you are having issues with your iPod nano not being recognized in iTunes after a recent update, you may find the steps and links listed in the following article helpful:
iPod not appearing in iTunes - Apple Support
Regards,
- Brenden -
Cannot put episodes of American Horror Story onto my Iphone 4s! When I try to sync Tv shows an error message pops up and says these videos cannot be played on this iphone.
Hey dylanburks12,
It sounds like you are seeing issues when attempting to sync videos to your iPod. I have an article that will help explain some possible situations regarding this issue:
iTunes: Videos may be unable to sync to iPhone, iPad, or iPod - Apple Support
http://support.apple.com/en-us/ts1497
Thanks for using the Apple Support Communities!
Cheers,
Braden -
I am trying to open my iTunes on a Windows XP laptop and get the error message 42404 "iTunes application could not be opened. Please repair or reinstall QuickTime". I did that and it did not help. Any ideas?
Let's see if a more rigorous uninstall/reinstall procedure gets us past that, nancy. See the following troubleshooting document:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP -
got notification that new Itunes version is available, once i installed it I'm no longer able to open Itunes, I get the error message, Not installed properly. Reinstall itunes. Error 7(Windows error127), I tried repairing itunes, Apple Aplication support, apple mobile device support, bonjour and I even uninstalled and reinstalled Itunes and still problem exist, any solution?
I have windows 8I got this message today too. I understand that my music is stored on my computer, however I want to be certain that if I re-install iTunes, it won't erase my library....playlists, playcounts, checked songs, etc.
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I just downloaded Ilife 9 and now my Iphoto doesn't open. The error message says: You cannot open your library using this version. Quit and use the older version. What can I do?
iLife '09 is not available as a download - it is only available as a purchase
iLife '11 is available as a DVD purchase and the compoments of it are available from the App Store (iPhoto '11 (version 9.1.5), etc)
Exactly what did you do? And exactly what does the error message say?
On the surface it appears that you are attemptying to open a new library with an older version (iPhoto '09 can not open an iPhoto '11 library for example)
LN -
I cannot open photo's stored in my i photo library to edit in Photoshop Elements. Adobe comes up with the message program error. I use a Macbook Air.
No, that is done deliberately, since letting other programs poke around in the iphoto library is the fastest known way to corrupt it and make it wither up and die, along with your photos. If you want to use PSE with iphoto you have two choices:
1. Set PSE as your external editor and send the photos from iphoto. Edit them, then save without changing the name or format and iphoto will remember your last saved edits + original, although you have to lose the edits to see the original again. You may need to set the editor prefs>saving files>on first save to save over existing to make this work.
2. Export the photos from iphoto, use file>open in PSE, make all the changes of any sort that you like, save the file, and import it to iphoto as a new file. -
TS1368 itunes cannot detect iphone due to the error 0xE8000012
itunes cannot detect iphone due to the error 0xE8000012
For windows read http://support.apple.com/kb/TS1538
For mac read http://support.apple.com/kb/ts1591 -
I cannot open pages on my MacBookPro. I get a message to update it. In my software update in the apple menu drop down, it shows no updates at this time. I have iWork '09.
You have 2 versions of Pages on your Mac.
Pages 5 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.01 can not open Pages 5.1 files and you will get the warning that you need a newer version.
Pages 5 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Once opened and saved in Pages 5.1 files can not be opened in Pages 5.
Anything that is saved to iCloud is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed over 100 features from Pages 5 and added many bugs, including files that refuse rto open:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick -
i got iphone 5S and i live in pakistan .. my itunes is not working in country when i open it , it shows two columns of podcast and itunes U what to do?
You won't be able to download music, films or TV programmes from iTunes until either they are available in Pakistan (which will need a sufficient number of content providers to grant Apple a license to sell their content there), or you move to a country where they are sold. Are there other music purchase downloads sites in Pakistan ? You can also copy your own music CDs via your computer's iTunes (so you could buy CDs and copy them) and sync them to your phone.
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i cannot open my iphone 4s after download ios 7 and backup Itunes from Iphone to my PC. i cant restart my Iphone now. please help me.
Hello nguyendexter2012,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
Best of luck,
Mario -
downloaded ringtone and alert tone from itunes, showed on my phone, an hour later they were wiped?? cannot find them now? help (restarted, synched etc etc) same problem
Hi jaswantfromlondon,
I apologize, I'm a bit unclear on the exact context for when or how these tones disappeared. If your tones have disappeared and you are having issues restoring them, you may find the information and steps outlined in the following article helpful (it refers specifically to 8.1.1, but the steps may more generally apply to your situation):
Restore missing tones on your iPhone, iPad, or iPod touch running iOS 8.1.1 - Apple Support
Regards,
- Brenden
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