TS3297 I don't remember the my answers to the security questions --just bought this new iPad mini and can't make purchases. Please help.

Just bought the new iPad mini --like it but can't purchase apps -- don't remember the answers to my security questions.

 Account Security Team (AST) 
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team.

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I just bought a new Mac mini and can't remember my password to get into the computer. Is there anyway I can unlock my computer without loosing all my files, especially all my photos?

I just bought a new Mac mini and can't remember my password to get into the computer. Is there anyway I can unlock my computer without loosing all my files, especially all my photos?

Hi Jeff,
Reset Password 10.7, 10.8...
http://reviews.cnet.com/8301-13727_7-20087723-263/how-to-run-the-password-reset- utility-in-os-x-10.7-lion/
Then Reset your Keychain...
http://support.apple.com/kb/TS1544

HT4061 I just bought a new iPad min and it will not complete the initial up its been hooked up to me computer 2 days no results how can i send a photo of what it is doing apple almost complete white bar but won't go 100% ?

I just bought a new iPad min and it will not complete the initial up its been hooked up to me computer 2 days no results how can i send a photo of what it is doing apple almost complete white bar but won't go 100% ?

Greetings,
I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
Good Luck - Cheers,
M.

HT1212 I just got a new IPad mini and must have entered in a 4 digit password when setting up but I can't remember it. I can't get on the IPad. Any suggestions?

I just got a new IPad mini and must have entered in a 4 digit passord. I can't remember what it is, so I can't get on the IPad. I had not connected it to Itunes yet.
Any suggestions?

How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

I just bought a new Ipad mini a while ago, a created a new apple ID "***************" , I can't download anything on apps store, it keeps on asking for a credit card but I don't have one. Can I create an account without a credit card?

I just bought a new Ipad mini a while ago, and created a new apple ID *********** , I can't download anything on apps store, it keeps on asking for a credit card but I don't have one. Can I create an account without a credit card?
<Edited by Host>

Read this:
iTunes Store: Accepted forms of payment
It is the same for the app store. You are required to have some sort of payment method in the record.
Barry

I just bought a new mac mini and an external DVD burner. I want to burn a DVD video and it will not play on the TV but only on the computer? Need this figured out for tomorrow.

I just bought a new mac mini and an external DVD burner. I want to burn a DVD video and it will not play on the TV but only on the computer? Need this figured out for tomorrow. Can anyone help me?

Congratulations on the new Mini. Are you saying you tried burning and it does not play, or do you want to burn it only for the computer to be able to play it?
OS X Mountain Lion: Burn a CD or DVD may help.

I just got a new ipad mini and I can't find the parenthesis button on the keyboard. Please help!

I just got a new ipad mini and I can't find he parenthesis button the keyboard. Please help!

Press the .?123 button at the bottom left, then you'll see them in the middle of the second row.

I just bought a new iPad 2. It says I need to update the software but it keeps failing., I just bought a new iPad 2. It says I need to update the software but it keeps failing.

I just bought a new iPad 2. It says I need to update the software but it keeps failing., I just bought a new iPad 2. It says I need to update the software but it keeps failing.

Have you already activated the iPad? That is what the screen is telling you to do - connect to the computer with the supplied cable and run iTunes while connected - and iTunes should guide you through the set up process. If you have already set up the iPad and you are still getting thos screen message - restore your iPad. You must be running iTunes 10.5 on your computer as well.
Restore iPad
If you can't restore this way, you will need recovery mode.
Unable to Restore

I just bought my new iphone 4s and when I make a call or receive a call i can barely hear them. I have gone to settings and to sounds and turn it all the way up, but it doesn't help. What else can I do?

I just bought my new iphone 4s and when I make a call or receive a call I can barely hear them.

Plastic packaging film?

HT201272 I just bought a new iPad. When I tap on Purchase in the App store I see all my previously purchased apps each with a little box that says open. There is no download cloud. How do I get these apps onto my home screen?

I just bought a new iPad and the apps I had previously purchased are in the app store under Purchased. They appear with a little box that says "Open". There is no download cloud so I can't click on them to download the apps to my home screen. Is there a way to move these apps to my home screen?

If they have 'open' next to them then that implies that they are already on your iPad - if you tap on the 'open' button does that open the app ? If it does then they are on your iPad. You've checked all your homescreens and tried a soft-reset to see if they show after the iPad has restarted : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

HELP - i am trying to set up my new ipad mini and can't get passed the wi fi network - it won't regonise my password - which is correct.

Hi all.
I have just bought an ipad mini - and just went thru the start of the set up till the wi fi - it does not reconise my password!! which is correct.... i can't go any further and am very stuck.... help please

Hi again.... i did restart the router - and still didn't like my password - my brother connected to the same network last week on his ipad 2??? Its my parents wi fi??? so can't look into it now - would it be easier for me to try via my PC itunes and do it that way ?? as i do not understand how to log into the rounter - sorry not a computer geek :-(

HT204053 I have just bought a new iPad but I can't see how I can sync all my iPhone photos that are stored on the iCloud onto my iPad. Can someone help?

I have just bought the new iPad but can't see how I would sync all my iPhone photos that are stored on iCloud onto my iPad. Can someone help?

Photos on the camera roll can be included in an icloud backup from an iOS device (if camera roll is turned on). But getting the photos back from a backup is risky. Many users have performed restore operations from a backup only to discover the photos were not returned. icloud is primarily used to sync photos to other devices using photo stream - but only new photos taken after the stream is turned on in Settings>icloud will actually be synced, not old photos.
Settings>icloud>Storage & Backups>Manage Storage, tap the device's name and on the next screen, be sure Camera Roll is turned on.
IMPORTANT...
Photos should be regularly synced to a computer (like you store photos from a digital camera) using either USB via iTunes (on a mac use iPhoto or Aperture to move them to an album). You can then sync the photos to the iPad.
http://support.apple.com/kb/HT4083

I just got a new iPad mini and when i tried to update my apps, and sign in to the iTunes store, it is asking me for my husbands apple id and password. but the apple ID in Settings is mine, not his.

How can I change the sign in so they ask for my Apple ID, not my husband's. This is a new device.

Hi Marmee14,
If your Apps were purchased with his Apple ID, it will still require his Apple ID to update them. If they were purchased with your Apple ID then it will use yours. Apps are linked to the Apple ID they are purchased with.
If, for some reason his Apple ID is set somewhere in the system, this article gives how to change it.
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
For example:
App Store
iOS 6 and later: Go to Settings > iTunes & App Store.
If you signed out before changing your Apple ID, sign in with your current Apple ID.
If you're still signed in with your previous Apple ID, tap your previous Apple ID and tap Sign Out. Then enter your current Apple ID to sign in.
Thank you for using Apple Support Communities.
Nubz

TS2446 i cant remember the answers to my security questions. i have reset my password and added the recovery email account but still cant figure out how to purchase new content. it asks me the same security questions. how do i fix this?

i cant remember the answers to my security questions. i have reset my password and added the recovery email account but still cant figure out how to purchase new content. it asks me the same security questions. i also have a temp pin. how do i fix this?

If you've just added an address to your account then it will be an alternate/secondary email address, a rescue email address can only be added by answering 2 of your security questions. If you already had one on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email addressthen you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

My dad can't remember his iCloud password, and doesn't have the right answers to his security questions. Any other ways to reset a password?

My dad can't remember his iCloud password, and doesn't have the right answers to his security questions. Any other ways to reset a password?

Open > http://iforgot.apple.com and choose Email authentication

TS3297 I don't remember the my answers to the security questions --just bought this new iPad mini and can't make purchases. Please help.

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