TS3297 I downloaded an album and one of the songs quit after 15 seconds..can't get it to play full song. Ideas?

I have downloaded an album and one of the songs quit after 15 secs,  any ideas

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete track from your iTunes library and redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

Similar Messages

  • TS1424 I downloaded a album and one of the songs plays for 10 seconds then skips to the next song

    I downloaded a album and one of the songs plays for 10 seconds then skips to the next song

    Music purchased and downloaded from iTunes will not play in the Windows Media Player.
    Try re downloading the album > 
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • I purchased and downloaded an album, and one of the songs downloaded incomplete.  How do I re-download the song?  It shows as "downloaded" in my purchase history

    I purchased and downloaded an album, and one of the songs downloaded incomplete.  How do I re-download the song?  It shows as "downloaded" in my purchase history

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

  • TS3297 I downladed an album and one of the songs won't play all the way through. How can I re-download/replace that particular song?

    I have one song off the album that shows the full 2:38 length of the song but when it hits about 35 seconds in it skips to the next song. Glitch in the download? How can I replace that particular song?

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

  • HT1725 I downloaded an album and one of the songs on it only partially downloaded. Why?

    I have already tried checking to see if downloads remained but their weren't any

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

  • I downloaded an album and one song from the album does not play?

    I downloaded an album and one of the songs listed does not play.

    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete track from your iTunes library and redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
    If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link and fill in the details (iTunes support should reply within, I think, 24 to 48 hours).
    Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

  • TS1424 I down loaded an album and one of the songs won't play but I can't download just that one song w/o downloading the whole album, what do i do ?

    I downloaded an album and one of the songs did not come through very well and will only play 1 min on my itunes and ipod. I can only download the song again by downloading the whole album. what do I do?

    I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
    (Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

  • Downloaded an album but one of the tracks didn't download

    I just downloaded an album and one of the tracks won't download.  I bought the album for this song in particular, which couldn't be purchased alone. I tried downloading the album a second time but it still didn't download.
    Any ideas what i can do?
    thx

    I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not downloading properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

  • I downloaded an album and one single song just fine and then bought a second song and I keep getting an error message that says, You don't have enough access priviledges.  What can I do to download this song?

    I downloaded an album and one single that I purchased just fine and then purchases another single and I keep getting an error message that says, You don't have enough access priviledges.  What can I do to get this song?  I am just going to have to ask for a refund and forget it?

    What version of iPhoto do you have installed?  Is if one of the versions shown as not compatible in this screenshot?
    If it is then go to the App Store and download iPhoto 9.5.  It will be free if you have an iPhoto 9 or later verson currently.
    OT

  • HT201272 I downloaded an album but one of the songs is corrupted, it only plays for about 4 seconds. When I try to re-download using the iTunes Store and "Purchased", it won't give me the option to download it again. How can I get the song I PAID for!!??

    I downloaded an album but one of the songs is corrupted, it only plays for about 4 seconds. When I try to re-download using the iTunes Store and "Purchased", it won't give me the option to download it again. How can I get the song I PAID for!!??

    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your iTunes library and redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
    If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT1725 i downloaded an album and one song only plays for 3 seconds and then skips to the next song. I can't get it to re-download either. What am I supposed to?

    This is the second time that I've downloaded an album and one song off of it will play for 3 seconds and then skip to the next song. I've tried everything under the iTunes help and nothing has worked.  Any ideas?

    Why can't you delete it and redownload it?
    If still problem contact iTunes
    Apple - Support - iTunes - Contact Us

  • HT1725 I bought an album and one of the songs won't download. It says that the file may be corrupt and to 'check available downloads' from the store menu.

    I bought an album and one of the songs won't download. It says that the file may be corrupt and to 'check available downloads' from the store menu.

    Hi Stimulator7
    You may find some helpful information in the following link:
    http://www.apple.com/support/itunes/store/lostmusic/
    If not use the contact us link at the bottom of the page.
    Hope this helps
    J.C

  • Just bought a new album and one of the songs won't play, how do I get it to play?

    Just bought a new album and one of the songs won't play, how do I get it to play?

    What do you mean by "won't play"?
    Try deleting the song and downloading it again from the iTunes Store.

  • TS1424 i downloaded an album but one of the songs only plays for a few seconds then skips to the next song. how do i fix this?

    i downloaded an album but one of the songs only plays for a few seconds then skips to the next song. how do i fix this?

    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your iTunes library and redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes
    If you aren't in a country where you can re-download music or if it re-downloads with the same problem then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I bought an album and one of the songs doesn't work

    I just bought drakes new album and one of the songs only plays the first verse, until like 1:20, then it goes to the next song. What can i do?

    Delete the track from the iTunes library, allowing iTunes to move the track file to the Trash. Then download the track again from the iTunes Store via this procedure:
    http://support.apple.com/kb/ht2519
    That fixes the problem for many people. If problems with the track persist, go here:
    iTunes Support
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

Maybe you are looking for

  • IPad sound no longer works after 6.1.3

    So, my keyboard clicks and game sounds stopped after the recent iOS update.  After playing wi it for a while I figured out that because I use my side button for tilt lock, it was somehow being identified as "mute functionality".   Fix this.   It is s

  • Aperture - Unable to share photos, by email and or Facebook

    When trying to share a photo/s using Aperture 3.4.1 on a MacBook Air version OSX 10.8.2 1. by email, nothing happens - despite having set Microsoft Outlook and tried different sizes of jpg photos 2. by trying to send to Facebook, after trying to logi

  • Connecting to two networks

    At work I have a windows PC connected to a secure network (ethernet), and an iMac connected to the internet via wifi. I have to give these two machines access to the same files (rather large media files). Moving a USB-disk is a bit of a hassle. Can I

  • ASP: BEHAVIORS/SERVER-BEHAVIORS MM-DMWR MX 2004

    ASP: BEHAVIORS/SERVER-BEHAVIORS MM-DMWR MX 2004 I use dmwr mx 2004, well What statement I use to include a webpage in an email body ? Like for writting html email the statement: myMail.HTMLBody = "<h1>This is a message.</h1>" also how setup except fr

  • Trouble with syncing my music.

    A while ago I deleted all of my music to make room for an update. Then I redownloaded my music using iCloud. Today I realized that all of my music wasn't there when I went searching for a song so I went to my iTunes to download it. Now my phone shows