TS3297 I forgot my security answers for purchase authorization.

I am trying to make a purchase from a new computer, but i forgot the answers to my security questions for authorization for purchases.

1. See my User Tip for some help: Some Solutions for Resetting
    Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for
        support and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane

Similar Messages

  • TS3297 i forgot my security questions for purchasing apps

    please help i tried to buy new apps from the app store but the vertification came on to my ipod touch screen and i can't seem to remember  my security questions please help. sincerly iwi cobbadams.

    1. See my User Tip for some help: Some Solutions for Resetting
        Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for
            support and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions
    5. For online assistance use Apple - Support - Express Lane

  • I forgot my security answers for my apple ID ,and I can't purchase any application ,, i can't remember my alternate email address too ; what should i do ??

    I forgot my security answers for my apple ID ,and I can't purchase any application ,, i can't remember my alternate email address too ; what should i do ??
    <Edited by Host>

    Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID?  --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
    Some Solutions for Resetting Forgotten Security Questions - https://discussions.apple.com/docs/DOC-4551
    Rescue email address and how to reset Apple ID security questions - http://support.apple.com/kb/ht5312 - "If you can't recall your Apple ID security questions and answers, the optional rescue email provides a way to reset them. Additionally, all future security-related emails for your Apple ID will be sent to the rescue email address."
    Jan 2014 post about contacting Apple to reset security questions - https://discussions.apple.com/message/24543247 and https://discussions.apple.com/message/24671039

  • HT201303 i forgot my security answers for apps store how do i recover or continue a purchase

    i forgot my security answers for apps store how do i recover or continue a purchase

    Can I change the answers to the security questions for my Apple ID?
    Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID and click Manage your account.
    From Here  >  Apple ID FAQ  >  http://support.apple.com/kb/HE37

  • I forgot the security answers for my security questions and now I'm locked out

    i forgot the security answers for my security questions and now i'm locked out.

    Try this Discussion...
    https://discussions.apple.com/thread/4305745
    And/or see the More Like This section on the right.

  • HT1920 I forgot my security answers for the App Store apps.

    I forgot my security answers for the App Store apps.
    How can I get my security answers back
    Thank you

    Welcome to the Apple Community.
    If you have forgotten the answers, contact Apple through iTunes Store Support

  • HT2731 I forgot the security answers for my Apple ID

    help me..I forgot the security answers for my Apple ID

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
    Go to: Apple Express Lane;
    Under Product Categories choose iTunes;
    Then choose iTunes Store;
    Then choose Account Management;
    Now choose iTunes Store Security and answer the bullet questions, then click Continue;
    Sign in with your Apple ID and press Continue;
    Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
    Click Send/Continue.
    You should get a response within 24 hours by email.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
    on the device that is asking you for the security questions go to "settings", > "store" > tap the Apple ID and choose view"Apple ID" and sign in.
    Tap on payment information and add a credit/debit card of your preference then select "done", in the upper right corner
    sign out and back into iTunes on the device by going to "settings"> "store" > tap the Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you should be asked to verify your security code for the credit /debit card and NOT the security questions.
    At this time you can remove the card by going back in to edit the payment info and selecting "none" as the card type then saving the changes by selecting "done". You should now be able to use your iTunes store credit without answering the security questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • I forgot my security answer for my apple ID

    Hello!
    I forgot my security answer and now I cannot buy apps! How I can reset my answers?

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • I have forgotton my security answers for purchasing itunes-help

    I need to reset my security questions for purchasing itunes. I have forgotten the answers

    could you please hel with the above ?

  • HT201303 I forgot the security answers for my App Store account and I can't download any apps on my new apple device

    I can't download any apps on my new i device because I forgot the security question answers. How to I get the answers back? Help plz

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security and answer the bullet questions, then click
          Continue;
      6. Sign in with your Apple ID and press Continue;
      7. Under Contact Options fill out the information and advise iTunes that you would
          like your security/challenge questions reset;
      8. Click Send/Continue.
    You should get a response within 24 hours by email.
    In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
      a. on the device that is asking you for the security questions go to "settings", > "store" >
          tap the Apple ID and choose view"Apple ID" and sign in.
      b. Tap on payment information and add a credit/debit card of your preference then select
          "done", in the upper right corner
      c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
          Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
          should be asked to verify your security code for the credit /debit card and NOT the
          security questions.
      d. At this time you can remove the card by going back in to edit the payment info and
          selecting "none" as the card type then saving the changes by selecting "done". You
          should now be able to use your iTunes store credit without answering the security
          questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • TS3297 i forgot my security answers  so i can not buy music from here  until you please tell me or i guess i am able to reset them

    i forgot my security questions how can i reset them.

    Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
    (78550)

  • I forgot my security answers for my AppleID. How to reset was sent to my e mail. I did not receive the info. What do I do?l

    I forgot my answers to my security questions for my AppleID. I went to manage my acct. and how to reset wax sent to my e mail. did not receive the info. I have tried several times. What do I do?

    Check your spam filter. If it's not there, you need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (119442)

  • HT5467 I forgot my security answers for itunes. Please help.

    I got a new ipod and because my other one broke but i used the same apple acount. I reedemed my iTunes card and went to by some music but this sucrity thing showed up. It tell me to put in my secerity questions but i can't remember them so i try and try again but can't get them. and i have no idea how to figure them out again so i can buy music. PLEASE HELP ME!!!!

    Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID?  --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
    Some Solutions for Resetting Forgotten Security Questions - https://discussions.apple.com/docs/DOC-4551
    Rescue email address and how to reset Apple ID security questions - http://support.apple.com/kb/ht5312 - "If you can't recall your Apple ID security questions and answers, the optional rescue email provides a way to reset them. Additionally, all future security-related emails for your Apple ID will be sent to the rescue email address."
    Jan 2014 post about contacting Apple to reset security questions - https://discussions.apple.com/message/24543247 and https://discussions.apple.com/message/24671039

  • Forgot the security answers for itunes

    Unable to buy music as I forgot the answer to the security question

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT5312 What can i do if i forgot my security answers for the questions?

    Help me please

    You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
    (96340)

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